JW Marriott Hotel Hangzhou

酒店地理位置很好，出行方便，周邊吃的也很多。前台服務熱情，還免費幫我們加了早餐。

非常的好啊

酒廊經理朱恆服務挺好，提前聯繫升級了房間並贈送了酒廊禮遇，地理位置也不錯，出行方便

酒店地理位置方便，行政酒廊景觀好，Rocky提前聯繫贈送了酒廊待遇，全方位的體貼服務，餐食也挺不錯，非常滿意的入住體驗！

服務好 衞生：乾淨

各方面都不錯，就是裝修舊了點

還是不錯的，服務挺好的，出行很方便。

帶娃出來玩，選了位置不錯的萬豪酒店～雖然不在西湖邊上但是去各個地方交通都很方便！入住之前酒店的Jennie小姐姐就有打電話溝通房間喜好，貼心的預留了房間，並且提前幫小朋友拿好了小童拖鞋牙刷👍👍👍小朋友説很喜歡，下次還要來住😻😻😻

Checked in on the 21st, the experience was extremely bad. The lounge dinner on the 26th floor and the cocktail made by the waiter caused my husband and I to vomit and have diarrhea. More than an hour after dinner, I started to have severe stomach pain. The hotel only provided ginger sugar water. I didn't sleep all night that night, and I didn't eat breakfast the next day. My stomach hurt from time to time. It must be a symptom of ****! Later, I only asked the hotel to refund the cost of one breakfast, and didn't ask for anything else, but the hotel said it couldn't refund it, and only refunded me more than 100 service fees. This poisoning incident caused all our trips scheduled on the 22nd to be cancelled. I lay in the hotel for a day, and the hotel didn't compensate me at all, which made me feel cold and disappointed. Such a high-end hotel has such service and pattern. I hope this will sound the alarm. There is no free lunch in the world, and gifts are not necessarily good things. Bad review! ! ! ! The dinner and cocktails in the picture must not be touched. It's a bloody lesson. Bad review. In addition, I would like to ask if the guests of the lounge dinner on the 21st have the same symptoms as me. Let's sue this bad business together.