Hilton Hotels in Belfast

Excellent family room. The bar service is the let down area and the price is simply too high in there which avoids enjoying more than one drink. Adjust the pricing, friendlier bar staff and it would actually be a busy nice place to go to before/after an evening

The room is modern, clean, and thoughtfully designed, featuring independent heating for personalized comfort. There are plenty of plugs, including USB ports by the bed, making charging devices quick and convenient. The bathroom is spotless and highly functional, with a powerful shower that enhances the experience. A standout feature is the HDMI input by the TV, allowing you to connect your laptop, iPad, or other devices to enjoy your own content on the big screen. The staff are exceptional—friendly, professional, and always eager to assist. Special mention to the night porters, Jamie and Stephen, who were amazing and went out of their way to look after me. Their care and attentiveness made my stay even better!

We stayed here for the weekend of our wedding anniversary and it was a lovely hotel. From the minute we set foot at reception, we found the staff to be efficient and friendly. The hotel has a nice bar area too and its about a 2 minute walk from all the attractions of the cathedral quarter. The standard room was great. It was Clean, modern and quiet. All the usual hotel things like tv, en-suite (which again was clean and the shower was great). Our room was at the back of the hotel and while not a fantastic view, it was nice to see the H&W cranes in the distance and despite a busy road outside and a railway line, the noise was minimal. Breakfast was nice although the only option for the eggs were scrambled, however im sure if I'd asked they'd have done me a poached or fried egg. Its a buffet style breakfast and if I have only one criticism, its that it wasnt topped up as well as it could be. The staples like bacon etc were topped up, but pastries and the continental selection were kind of sp**** and not topped up each morning we were there. That aside, there was plenty to eat and drink and a nice touch is the takeout cups. It meant I could take a coffee on my travels which is great and saves a few quid from the coffee shops etc. I look forward to returning to the Ramada again as it was a lovely experience. Thank you also for the voucher for a glass of wine free for my wife and I because it was our anniversary. That was a lovely touch.

We stayed here after our wedding for 3 nights and it was lovely! Amazig service from all of the staff we didnt want to leave the hotel bar!! Its also very central and we were able to explore the city very easily on foot. Hotel was generally quiet although being in the centre you can hear the noise of traffic but it wasnt loud and we were able to sleep fine everynight, air con is really good too! Would definitely book again, maybe for a few more nights!

Stayed here in March, 2023, and could not fault anything whatsoever. The hotel is in a very central location, within easy walking distance of all the main tourist attractions. Rooms were large and well maintained and the breakfast buffet offered a wide choice. Whilst often the hot elements of hotel buffets are served warm/lukewarm at best, here the hot buffet was served very hot and the quality of the ingredients was excellent. Final word must be regarding the staff. All the staff we interacted with, from the booking team through to the front desk staff, were absolutely first class and they could not do enough to assist you, from our need to change the dates of our booking due to a cancelled flight, right through to arranging a taxi back to the airport for us. All the staff were a real credit to the company and give an excellent impression, from a customer service perspective.

Our visit to Belfast was the first time we had been, so we didn’t know what to expect, but once we had checked in at the hotel and explored the area nearby we realised the hotel was perfectly placed to access all the bars and restaurants. Check in at the hotel was quick and easy taking less than 5 minutes. Once we entered our room it appeared clean and tidy, however we then noticed there was only 1 teabag next to the kettle but 4 coffee pods for the coffee machine then in the bathroom only 1 hand towel instead of 2, and only a small amount of toilet paper left on the roll and no spare roll. These small issues were soon corrected by going back to reception. The main bugbear we had was with the room keycards. Every time we left the hotel for more than 2 or 3 hours we found that the keycards would no longer work, so we had to go back to reception to get new ones programmed. In total we had to do this 3 or 4 times. Every time the receptionists were always apologetic. Other than this we found the hotel to be very good, with access to all the room corridors restricted so only guests could access them by using their keycard to open the doors. We also found the hotel room to be very quiet even though the hotel is located not far from bars that play live music every night. The main selling point for this hotel is its great location right in the center of the lively bars and restaurants area, and only a few minutes walk from the main shopping areas of the city. It is also only about a 20 minute walk along the riverside from to the Titanic Experience and H&W shipyard.

I just spent two nights at ETAP Belfast and I can’t say anything bad about it! Though the rooms are small, it’s fair for the price! What is the best in this hotel is the staff! Always cheerful and keen to help, really professional! Especially Nathan, the receptionist that was working when I arrived! So polite and always making small talk which is very good and makes us feel comfortable. He is the cherry on top of the cake, if there’s any chance make sure he knows about it! He made my 3 day holiday worth it. Thank you Nathan 😍

Arrived in a taxi from the airport and Checked in around 3pm. The reception staff were very alert to guest arriving from the front door. Jennifer at reception checked me in very efficiently, advised me of the breakfast times and asked if I would like to book a slot. Shortly afterwards gave me an information sheet and I was off to my room. The Room I was in was the standard king with city view. The room was bigger than expected. It had everything you need. A king bed, a large tv, enough space to put my belongings, a spacious 3 piece toilet with amenities and floor to ceiling windows which had view as far as the hills beyond. We had dinner that night at the hotel restaurant called Novelli at city quays. A separate review is on their trip advisor page. That night we ended up in the bar after going out exploring. I decided to have some gin and asked what they recommended. One of the nice bartender advised the short cross gin which I never tried and is now becoming one of my favourites. Am sorry I never caught your name. But Paul who was also working that night rang it through the till should know who you are. Paul was great too, he was kept very busy that night. Everyone was great. Special mention to Mary who remembered what I drank when I asked for another. Morning came and so did breakfast. There was a large variety of hot and cold food. From sausages, bacon and eggs, to toast, cheese and ham. Also plenty of tea, coffee and juices to choose from. Next time I come back I will make sure I book an upgraded room with a view of the river. Overall a fantastic night that couldn’t be faulted. Well recommend.

Despite phoning in advance to advise he would be checking in around 2am, the hotel reception told my son there were only three rooms left with 5 people trying to check in, the room was paid for in advance to ensure availability. As a result some may have to go elsewhere. Luckily for him he secured a room, however when he entered the room there was already someone sleeping in the room. After a long journey this is not the level of service expected of a hotel like the Europa, not to mention the safety of the guest already sleeping in the room was compromised.