The Merchant Hotel
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Belfast

The Merchant Hotel

Health Protected
#1 of Premium Hotels in Belfast
16 Skipper Street, Belfast, BT1 2DZ, United Kingdom
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The Merchant Hotel is in the heart of Belfast, within a 5-minute walk of Victoria Square Shopping Centre and MAC Theatre. This luxury hotel is 0.2 mi (0.3 km) from Belfast Customs House and 0.4 mi (0.6 km) from St. Anne's Cathedral.Show More
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hotel overview picture
4.6/5Great·Cleanliness: 4.6
All 64 Reviews
Amenities
SaunaSpaMassage RoomFitness RoomBarRestaurantMeeting RoomMulti-Function Room24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Airport: George Best Belfast City Airport
(5.0 km)
Airport: Belfast International Airport
(29.0 km)
Train: Great Victoria Street
(1.5 km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Deluxe Double or Twin Room
9

Deluxe Double or Twin Room

1 Double bed or 2 Single bed
Non-smoking
Air Conditioning
Private Bath
Connecting Room
Shade Curtain
Room Details
Check Availability
Suite
12

Suite

1 King bed
Has window
Non-smoking
Air Conditioning
Private Bath
Electric Fan
Private Toilet
Room Details
Check Availability

Guest Reviews(64)

4.6/5
Great
Verified Reviews
  • Cleanliness4.6
  • Amenities4.6
  • Location4.6
  • Service4.6
gladwind
May 19, 2024
There is nothing like to like at the Merchant Hotel Belfast. The room was large and very well appointed. That staff were uniformly exceptional. The restaurants and bars were variously excellent and eclectic. It is in a great central location nears bars, restaurants and the Titanic museum. The gym had modern equipment.
Guest User
May 11, 2024
From the moment David the doorman greeted us to the incredible check in from Roisin this was just perfect. Little things like asking for directions as I was going to see Springsteen live and being given by Rosh a map with directions highlighted with bus numbers etc , outstanding customer service. The room was perfect and the breakfast was perfect as well. One criticism the cocktails in cocktail bar and in the Cloth Ear bar not great very disappointing despite sending one back. This aside it is a superb hotel and would recommend
Guest User
May 5, 2024
Didn’t get the room we reserved. Our bed was a queen and they argued and insisted it was a king. We’ve stayed in hotels all over Ireland and we know what a king bed is. Upon complaining we didn’t receive our accommodation they told us 100% of the guests had checked in. That was not true because they called us at 920pm and asked if we wanted to move to a king room because someone cancelled. Obviously what they told us previously was not true. Our suite was super noisy as it borders all the late night pubs with live music. We moved the following morning to the room they offered to walk in and find two queen beds. Super disappointed and lots of attitude from management and front desk personnel. Their restaurant and bar are worth visiting but it ends there. Grand Central was significantly better. As a side note our room reservation was for a Victorian Deluxe large room King and we got a queen. Their website says our room type is either a queen or super king. Didn’t appreciate the dishonesty and attitude.
Guest User
May 4, 2024
A word of warning for anyone buying a voucher!! We bought a voucher for my mother and father, for Chris**as. I tried to use it for the end of this month, May, and was told I could not use it as there was no availability till July. I asked could I book a room without the voucher, on the date I wanted in May, and the answer was yes. I asked could I book a table in the restaurant, for the date I wanted, the answer was yes. I just could not book using the voucher till July, due to availability?? I asked them to define availability for use of voucher and the answer was when the hotel is likely to be less busy, not full, just less busy. Another voucher con? There is a time limit of one year on the voucher and now it seems it can only be used when the hotel deems it fit to be used, depending on their quiet times and not on the customers needs. Beware
Guest User
May 3, 2024
Stayed here for two nights with my husband and it was everything we expected and more. We were in the art deco room and it was spotless and well decorated. The hotel goes above and beyond to make sure your needs are met. We celebrated a birthday and arrived to a lovely balloon and chocolates, such a nice touch. Breakfast was first class with plenty of choice and staff on hand at all times to accommodate. The location couldn't be better with a great choice of restaurants right on the doorstep. I would definitely stay here again, hopefully very soon!
Guest User
May 1, 2024
Super hotel with a classy Victorian wing and anew art deco wing. Magnificent entrance and grand room dining hall .The breakfasts are superb. We enjoyed the large delux twin room on fourth floor . It was very spacious with huge floor to ceiling windows overlooking the city centre. The jacuzzi on the 6th floor was very clean and on a sunny day or not one can enjoy a few hours of the Belfast skyline. We had an enjoyable 4 course meal to excellent live jazz in Bert's Bar . Above all the staff were AMAZING..polite, courteous and very helpful. I have stayed here 6 times ..so that says it all !!!!! The valet car parking is expensive but we felt our car was safer parked in their zone rather than the nearby public car park . We had damage done twice to our car when we self parked it there... Otherwise FABULOUS.
Jeevagan
January 28, 2024
Had a great stay
Guest User
April 23, 2024
We only stayed for one night but we were so impressed with every aspect of our stay. In fact, my partner commented that she felt it was the most luxurious hotel we’d ever stayed in. The staff were very friendly from the moment we arrived. The room was beautiful and very spacious. The breakfast was all table service and absolutely delicious. It’s the only hotel I’d stay in should I return to Belfast.
Guest User
April 23, 2024
We had 2 Art Deco rooms from Friday March 29th until Monday April 1rst. We have stayed before and this visit will ensure we continue to return. Staff (as usual) were super friendly and courteous and went out of their way to assist. From the greeting at the Hotel front to checking out...the service and professionalism was excellent. Thank you to everyone for making our stay extra special again. Kind Regards Mike McC

Property Policies

Check-in and Check-out Times
Check-in: 15:00–22:00
Check-out: 01:00–12:00

Front desk hours: 24/7

Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeFull English/Irish
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Very Clean
  • 4.6/5
Cleaning & disinfecting
  • Cleaning services provided by a professional company
  • Rooms are disinfected between stays

Property Description

  • Opened: 1860
  • Number of Rooms: 62
The Merchant Hotel is in the heart of Belfast, within a 5-minute walk of Victoria Square Shopping Centre and MAC Theatre. This luxury hotel is 0.2 mi (0.3 km) from Belfast Customs House and 0.4 mi (0.6 km) from St. Anne's Cathedral.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, a spa tub, and a sauna. Additional amenities at this Victorian hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Grab a bite at The Great Room, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily from 7:00 AM to 10:00 AM.

Featured amenities include a business center, express check-in, and express check-out. Planning an event in Belfast? This hotel has 1130 square feet (105 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Stay in one of 62 guestrooms featuring LCD televisions. Your memory foam bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries.

Services & Amenities

Spa
Fitness Room
Bar
Restaurant
Restaurant
Restaurant
No additional info available
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About This Property

Nearest AirportBelfast International Airport
Distance to Airport29.99KM
Nearest Train StationGreat Victoria Street
Distance to Train Station1.48KM
Average Price FromEUR710
Hotel Star Rating5