"The hotel's city-center location is fantastic, just a short walk to City Hall and various shopping malls. It's also only a 10-minute walk from Grand Station, and there are bus stops downstairs for easy access to different areas. It's an excellent base for first-time visitors to Belfast. The hotel itself is elegantly decorated. While the room might not be overly spacious, it's incredibly well-equipped. This triple room even came with a small kitchen and a microwave! Given the limited dining options in Northern Ireland, being able to heat up food in the room is a great dinner choice."

"This was our second time staying in this hotel. Last time we booked a normal king room and we were very satisfied. The room was spacious, bright etc. This time, we decided to book a reduced rate king room above the bar. We were aware it would be loud as it was clearly stated it was right above the bar downstairs, so that wasn’t unexpected. However, the room itself was absolute HORROR. First of all, the room was way smaller than the rooms upstairs, but that was the least of our worries. The booking promised a city view, and we weren’t expecting anything amazing as we knew it was on the first floor, HOWEVER, there was a massive awning outside over the window blocking the ENTIRE window. There was no view and absolutely no light being let into the room. It was midday on a sunny day but by how dark the room was you’d think it’s night time with the curtains closed. These were also lowered at 10am so getting ready in the morning was very frustrating as the room was so dark. Nothing about these window covers was stated in the booking. The bathroom was diabolical too. The toilet had no lid and mold or dirt at the bottom. Disgusting. The bathroom door was the worst part of it. It was a sliding door which was so heavy and so difficult to open and close. And the handle wasnt even a handle, it was just an indent in the door. I ripped half of my nail off my finger opening this door. Another thing, the self check in didn’t work. We tried to check in at 3.30pm and after filling in everything on the machine for about 10 minutes, it told us our room isn’t ready so we had to get help from the staff. Our room was also tidied without us knowing or wanting it. We did not request it to be tidied or hang up the sign on our door. I did not want my stuff moved or anything to be touched. Overall very frustrating experience. Staying in the reduced rate room instead of a full price room was not worth the money we saved. Complete lack of information about the flaws of the room."

"Absolutely fabulous stay everyone so kind helpful thank u for looking after us❤️"

"Stayed overnight for an early morning training course held in the hotel It's a good 20 minute walk from the Grand Central Station but on a nice day a chance to see Belfast's street life. Room tidy and comfortable especially the bed. Staff very pleasant and helpful. Amenities really good and breakfast was smashing. I would certainly stay there again."

"On the last day of a road trip in Northern Ireland, a friend and I stayed with Elizabeth at the Bay Cottage Bed and Breakfast and had a delightful time. The room was very comfortable, and the house and location was beautiful. Elizabeth treated us to an incredible breakfast in the morning -- everything was delicious and served with such care. Couldn't recommend enough!!"

"very nice location and good quality. amenities are normal, however, the price and location compensate all of them! Breakfast was also good!"

"Staff very friendly Good breakfast choice Room very clean and tidy"

"The hotel was transformed from a former shipyard, and its layout is very artistic. It is new and comfortable. The rooms are simpler, a fusion of classic and modern. This hotel is like the Titanic, and the iceberg in front is a memorial hall."

"Great location. Reception manned 24/07. Very good self service breakfast.  Only downside was not being able to walk around the bed. Access  was from one side only."