Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Very Good
57 reviews
8.9/10
1 night
From TRY 2,656
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Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Very Good
106 reviews
8.9/10
1 night
From TRY 4,256
Check Availability
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9.7/10
Amazing
GGreat AThis is a crown jewel in UK! Boutique hotel with fantastic service and hospitality. So friendly and world top notch professional service that only another 5-star hotel in Kensington London can compared to (in other words, other 5-star hotels can’t even reach such high standard). I got butler service. Front desk Hannah is very friendly and helpful with sweet smiles. Greeted by GM and was guided to see some suites. Breakfast is gorgeous. Suite is clean with top brand kitchen facility. You can’t find a better 5-star hotel at this room rate. I’ll definitely come to stay here again and again.
Thanks so much for your great service!
SSh.kilaIt was a pleasant experience overall, but I expected more from such a hotel. The floor of the room wasn't cleaned and mopped, and there was dust anywhere. We also didn't even get a bottle of water. However, I called them to see if we can check in a little bit early and they let us with no extra cost! It worth it.
GGuest UserMy recent breakfast experience at this hotel had its ups and downs. First, the baby high chair was disappointingly dirty, even after I spent a considerable amount of time wiping it down with wet wipes, as seen in the pictures. The cleanliness standards should definitely be improved.
As for the breakfast service, it left much to be desired. It felt like there was only one server handling everything, and it took a whopping 20 minutes for a simple yogurt to be served. I'm confident I could have prepared it in two minutes myself. Plus, the portion of yogurt was quite small, and the oatmeal was almost inedibly dry. However, I must admit that the full breakfast option redeemed the dining experience.
In summary, while the full breakfast was enjoyable, the cleanliness of the baby high chair and the slow service for basic items like yogurt need significant improvement.
MMAMZWonderful place to stay in the heart of the Belfast city center. Friendly staff, clean room with an excellent view. Currently one of the better places to stay at in the area. Only issue was not being able to park in the hotel which was booked up, but they do offer a discount for a parking space across the street. Will stay here again.
CCicianThe biggest drawback is its location, which is quite rural, surrounded by nature parks, and small residential towns.
On the plus side, the rooms are genuinely spacious. This time, I stayed near the edge of the building, with windows on two sides. One of the windows opens to a view of distant snow-capped mountains 🏔️. Additionally, the soundproofing and cleanliness were excellent. The air control system can be a bit noisy, but once it’s turned off at night, the room is wonderfully quiet.
The hotel also features its own gym and swimming pool, which include some classes, a sauna, a steam room, and a hydrotherapy pool. While it can get busy during peak hours, it never felt overcrowded. Many of the club members are local residents, and listening to their amusing banter in the steam room was quite entertaining.
Staying at a hotel alone is such a blissful way to relax. When I get home, I’ve decided to upgrade my bedding and incorporate sauna sessions into my routine!
GGuest UserSecond time we have stayed in this hotel and have yet to be disappointed. The staff are excellent, housekeeping very good and location is tough to beat for train/bus access and strolling distance to town centre. Breakfasts are particularly good!!!
GGuest UserFrom Belfast International Airport, take bus No. 300 to Queen Street, and it only takes 3 minutes to walk to the hotel. The hotel is also close to the commercial street and some attractions, and can be reached quickly by walking or taking the bus.
GGuest UserThis hotel is newly opened. It is a lovely hotel, beautifully decorated with a modern contemporary vibe. The rooms are great, spacious and spotless. The staff were so friendly and accommodating. It is in easy walking distance just 5 minutes from the City Hall. We will definitely return and would highly recommend this hotel.
GGuest UserVery friendly and helpful staff. Location is good as it’s not too close to the weekend craziness of the city center which totally suited a more mature traveler such as myself.
SShrutiiiThe hotel was very close to the city centre. The room was smaller than expected however comfortable enough for two people, i like that the reception was available 24hrs and the pool table was fun, the people at the reception were also very welcoming and friendly