Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.7/10
Amazing
GGreat AThis is a crown jewel in UK! Boutique hotel with fantastic service and hospitality. So friendly and world top notch professional service that only another 5-star hotel in Kensington London can compared to (in other words, other 5-star hotels can’t even reach such high standard). I got butler service. Front desk Hannah is very friendly and helpful with sweet smiles. Greeted by GM and was guided to see some suites. Breakfast is gorgeous. Suite is clean with top brand kitchen facility. You can’t find a better 5-star hotel at this room rate. I’ll definitely come to stay here again and again.
Thanks so much for your great service!
AAnonymous UserServices are good for the price. Good breakfast. Near city center, many restaurants in the area.
Staff at reception are wonderful, very positive, friendly , and helpful. No complain at all.
Room service staff need more training, they seems forgetful not adding coffee and creamer. Some day they come to clean my room around 4pm.
Small gym with few equipment but they all works well. But the floor may need more cleaning.
GGuest UserWe stayed here to go to a Katy Perry concert in SSE arena. We stayed in a room with 2 x Queen begs for 4 girls. It was fab! The room was spotless, the beds were so comfortable, and staff were very nice and helpful. We had just eat deliveries for food and drink before the concert and got up to a gorgeous breakfast. I would recommend this hotel to anyone as I believe it caters for all. I am returning in January 2026 and cannot wait already.
AAlexThe hotel was conveniently located near the train station in downtown Belfast. The staff is friendly and accommodating. The room was spacious and clean. There is several pubs located across the street. The hotel piano bar was very nice. I would recommend a view facing the street from the front of the hotel.
GGuest UserFrom Belfast International Airport, take bus No. 300 to Queen Street, and it only takes 3 minutes to walk to the hotel. The hotel is also close to the commercial street and some attractions, and can be reached quickly by walking or taking the bus.
BBarrSGreat location, 5 minute walk to Grand Central train and bus station, lots of nice pubs and places of interest nearby. Greeted with a smile at reception and check-in was very straightforward. My room was on the second floor and wasn’t disturbed during the night with any noise. Bathroom had lots of towels and the bonus of a deep bathtub, perfect after a long day walking! Tea and coffee-making facilities and lots of pillows in the room too, would definitely stay again when back in Belfast
GGodiva-XwFacilities: Overall, the facilities were decent.
Hygiene: The hygiene was good.
Environment: The environment was clean and spacious.
Service: The service attitude was also quite enthusiastic.
Breakfast: The breakfast selection was pretty good.
Location: The location was convenient for catching transportation.
GGuest UserWe had a fantastic stay in The Malone. Lovely spacious room. Great breakfast, lovely bar food. Great to have free parking too. Nice relaxed hotel The hotel is located in a lovely area in Belfast, just around the corner from Queen’s university, Ulster Museum & the Botanic Gardens . Easy to walk to the town centre too. . All staff at the hotel were so friendly & helpful. I would highly recommend The Malone Hotel.
CCicianThe biggest drawback is its location, which is quite rural, surrounded by nature parks, and small residential towns.
On the plus side, the rooms are genuinely spacious. This time, I stayed near the edge of the building, with windows on two sides. One of the windows opens to a view of distant snow-capped mountains 🏔️. Additionally, the soundproofing and cleanliness were excellent. The air control system can be a bit noisy, but once it’s turned off at night, the room is wonderfully quiet.
The hotel also features its own gym and swimming pool, which include some classes, a sauna, a steam room, and a hydrotherapy pool. While it can get busy during peak hours, it never felt overcrowded. Many of the club members are local residents, and listening to their amusing banter in the steam room was quite entertaining.
Staying at a hotel alone is such a blissful way to relax. When I get home, I’ve decided to upgrade my bedding and incorporate sauna sessions into my routine!
NNeris10Loved the self-check in. I booked a cheaper room which did come with the smell of the nearby fast food place and a loud humming of an aircon (?) outside. I had another issue in my room but I alerted the management to it. Other than that, the room had a nice size and a nice bathroom. Oh, also wish they had ceramic cups for hot drinks and not just disposable ones (I don’t like pouring boiling water into single use plastic-laden cups).