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9.3/10
Great
GGuest UserThe hotel boasts a central location, and the rooms are quite spacious with a generous breakfast spread. The only downside was the cleanliness of the room; I found two spiderwebs on lamps, both at low positions, and they weren't cleaned during my two-day stay. Also, the toilet wasn't thoroughly cleaned upon check-in. I wasn't fond of being assigned a room at the end of the hallway either. Aside from these points, the hotel is decent. Check-out is at 11 AM.
GGuest UserWe stayed here to go to a Katy Perry concert in SSE arena. We stayed in a room with 2 x Queen begs for 4 girls. It was fab! The room was spotless, the beds were so comfortable, and staff were very nice and helpful. We had just eat deliveries for food and drink before the concert and got up to a gorgeous breakfast. I would recommend this hotel to anyone as I believe it caters for all. I am returning in January 2026 and cannot wait already.
AAlexThe hotel was conveniently located near the train station in downtown Belfast. The staff is friendly and accommodating. The room was spacious and clean. There is several pubs located across the street. The hotel piano bar was very nice. I would recommend a view facing the street from the front of the hotel.
GGuest UserAbsolutely amazing, the atmosphere, the food, the drinks, the swimming area, the room, everything was 100% 10/10. The staff were also very kind and welcoming with good communication, to anyone who is thinking about staying, go for it!
GGuest UserFrom Belfast International Airport, take bus No. 300 to Queen Street, and it only takes 3 minutes to walk to the hotel. The hotel is also close to the commercial street and some attractions, and can be reached quickly by walking or taking the bus.
WWeixinHygiene: The hygiene was pretty good; the towels and sheets were clean. However, there was no place to hang towels.
Environment: The surrounding area is excellent, right in the city center. The airport shuttle bus stop is just a few hundred meters away.
Service: The service was neither good nor bad. Staff members weren't at the front desk; they were hiding in the back. Breakfast wasn't provided, and the room rate was incredibly expensive recently, at 1200 RMB a night.
Facilities: There was no hairdryer, and the room lighting was very dim, though the room itself was quite spacious.
GGuest UserWe had a fantastic stay in The Malone. Lovely spacious room. Great breakfast, lovely bar food. Great to have free parking too. Nice relaxed hotel The hotel is located in a lovely area in Belfast, just around the corner from Queen’s university, Ulster Museum & the Botanic Gardens . Easy to walk to the town centre too. . All staff at the hotel were so friendly & helpful. I would highly recommend The Malone Hotel.
GGuest UserThe location is super. The breakfast buffet is good with lots of choices and hot food. Cleanliness needs to be improved as we found an insect (a silverfish) in the bathroom. No toothbrush, toothpaste, etc. (Be prepared!) It was hard to pump the shampoo, shower gel out. Family room is spacious. Can get hot in the summer (bring your own electric fan! No fans or air conditioners in the rooms.)
GGuest UserMy room was lovely, very inviting and pleasant, especially the bay window with a bean bag was a nice touch. Excellent customer service with a complimentary drink for using the self check service. Thank you I will definitely visit again 😁😁😁😁
GGuest UserApartment was great, very clean and in a good location. Only problem was that i didn’t realise until I got there was that I had to put down a deposit. I think that this should have been part of the details when I booked. I was informed that it would only be put down as a pending amount but I was charged. Other than that I enjoyed the dream apartments and will stay again