4-Star Hotels in Belfast

The hotel's soundproofing is excellent and the facilities are good, which I'm very satisfied with. It's probably the best soundproofed hotel I've stayed in so far. The location is decent; it takes about 12 minutes to walk to City Hall. What I was most satisfied with was the hotel restaurant's soup, which was rich and delicious every day. However, the service was quite disappointing. Some front desk staff treated me differently, though most were okay. Perhaps it was because there were no Chinese guests present that I experienced some differential treatment. There were a few hiccups right after check-in. As a solo female traveler, for safety reasons, I requested not to have a room at the end of a hallway. Front desk staff #1 told me only high-floor end rooms were available. After going up, I found the room was on the 7th floor directly facing the elevator. I then asked front desk staff #1 to change rooms, and she then said there was an empty room on the 6th floor. Upon entering, I discovered the window glass was cracked, with a large crack. Feeling unsafe, I requested another change and went downstairs to find front desk staff #2. Front desk staff #2 had a very good attitude and apologized, promising to find me a room with an intact window. At this point, front desk staff #1 impatiently said that she had already changed my room three times and I was still not satisfied. She said she would handle it and then had a private conversation in the local language. Afterwards, front desk staff #2 gave me a cold stare. I argued that I was only asking for changes because they hadn't given me a satisfactory room. Front desk staff #1 then gave me a low-floor room that was very noisy and close to the driveway. I was very angry at this point; 3300 for two nights, I shouldn't have to endure such discomfort. The front desk staff explained that most of the hotel's rear-facing windows had cracked due to a fire downstairs half a month ago. Front desk staff #1 said that due to an Irish music festival, the hotel was fully booked that day. I asked if I could change rooms early the next morning at 7 AM. Front desk staff #1 said no, as they weren't sure if there would be new bookings that day. I found this strange, because even if there were new bookings, those guests would only check in after 1 PM, so a morning change should definitely be possible. After my strong insistence, front desk staff #1 found the room next to the one with the cracked glass on the 6th floor, and her attitude suddenly improved significantly. I just found it a bit odd, meaning that this room was also empty before she gave me the cracked glass room. I also suggested to them beforehand that they should ideally create a list of rooms with cracked windows and inform guests in advance during check-in to avoid unpleasant surprises. From then on, front desk staff #1's attitude towards me was excellent. She even proactively gave me a new room card and helped me store my belongings. However, on the first night of my stay, having not slept the night before, I was extremely tired and fell asleep at 9:00 PM. 15 minutes later, housekeeping knocked on my door, waking me up, saying they were delivering water. I opened the door to find no one there. I then contacted front desk staff #2 to ask what happened. Front desk staff #2 said housekeeping made a mistake. I said that's fine, but could I please have two bottles of water? Front desk staff #2 said my room type didn't qualify for complimentary water delivery. But I was woken up and felt very uncomfortable, so I asked front desk staff #2 if I could speak to the manager. Front desk staff #2 said the manager was not available. I expressed that the hotel's service made me very disappointed. At this point, the manager took over the phone and asked front desk staff #2 to bring me the water. A few minutes later, front desk staff #2 delivered the water with a scowl. Other aspects of the hotel were quite good, it's just that the first day's experience was a bit unpleasant. However, on the following two days, front desk staff #1 was very warm towards me, and there was also a male front desk staff member who was very helpful. Although the room was a bit cold and the bed felt chilly, he brought me a down comforter, which was a nice touch. Overall, it was okay.

The hotel's location is excellent. Belfast isn't a huge city, so it's not far from the main shopping areas, nearby Chinese restaurants, the train station, and the port. You can easily walk or take a taxi. The rooms have air conditioning, and the staff are all very enthusiastic. The complimentary handmade candies they offer are absolutely delicious – so good I wanted to buy a few more packs!

We had such a lovely stay at AC Hotel Belfast as a family of four. We arrived in Belfast early in the morning and reached the hotel at around 11am, so we really appreciated the team arranging an early check-in for us. After travelling with a family, being able to settle into our room straight away made the start of our trip so much more comfortable. We were also welcomed with the cutest little gift in our room, such a thoughtful and personal touch that immediately made us feel special. The hotel itself is modern, comfortable and beautifully located on the waterfront. We loved the views across the River Lagan, and the location was incredibly convenient for exploring Belfast on foot. Most importantly, the hospitality was excellent. Everyone we met was warm, friendly and genuinely helpful throughout our stay. A comfortable, welcoming and memorable Belfast stay for our family of four. We would happily return and definitely recommend AC Hotel Belfast to families visiting the city. ❤️

Nice hotel, clean and good location. Close to city airport and opposite the titanic museum which was great location. Staff was really friendly and helpful. Only thing I would say is they didn’t change the used coffee cups and glasses in the room and could’ve cleaned it properly. Other than that all good.

We arrived hours earlier than check-in time and were allowed to park our car in the underground garage. This allowed us to take a bus or walk the 30 mins into the city centre, When we did check-in we were made up with the size and space available to us, 2 bedrooms, large dining table and good size kitchen area, it was also great to see lovely body wash and shampoo to use in the bathroom, everywhere was clean, we stayed 4 nts and the cleaner came in a tidied and change towels for us. The tesco shoo was handy for picking up some pizzas and wine, saving us some money when on a tight budget, we would definitely stay again,

Very close to the Central Station. Taking the airport bus directly to the Central Station, it's just a five-minute walk, which is very convenient. It's also not far from the train station; I checked the map and found that both buses and subways would require some walking to get to the Titanic Museum, so I decided to take the train directly instead. It's also not far from the city center. On the first day, after visiting the museum and having dinner, I realized the supermarket closed at 10 PM and couldn't get milk for my child. I tried asking the hotel front desk if I could buy some at the bar, and to my surprise, they directly gave us a cup of hot milk. All the front desk staff were very warm and friendly, and the room was very comfortable to stay in.

Great City centre location, close to the train station, if coming from the airport. Also within walking distance to attractions such as the Grand Opera House and City Hall, as well as wider Belfast. The room of the hotel was spacious though slightly dated, also had some issues with the TV signal but that could have been a fluke.

The Malone Hotel in Belfast offers newly renovated, large, and modern rooms that are very comfortable and stylish. The self-service breakfast is good with decent variety, and it's within easy walking distance to lots of restaurants along Malone Road and nearby areas. However, while the description mentioned free parking, it's actually 10 GBP per night, which was disappointing; we also had a room close to the elevator, which was noisy at night as we could hear everyone going up and passing our room. Overall, a solid choice for a convenient stay despite the parking hiccup and noise issue.

This is my second stay at the Clayton Hotel, and overall, the experience was pleasant and the accommodations were comfortable. The rooms are clean and well-maintained, and the hotel offers good value for an overnight stay. However, I observed that the reception staff could benefit from being more attentive and proactive in assisting guests. On several occasions, it seemed that guests were not immediately acknowledged, which can leave an impression of inattentiveness — particularly for international visitors. My previous stay was three years ago, and I was hoping to see some improvement in this area. Consistent professionalism and warm hospitality at the front desk would significantly enhance the overall guest experience. I look forward to seeing positive changes on my next visit.

The biggest drawback is its location, which is quite rural, surrounded by nature parks, and small residential towns. On the plus side, the rooms are genuinely spacious. This time, I stayed near the edge of the building, with windows on two sides. One of the windows opens to a view of distant snow-capped mountains 🏔️. Additionally, the soundproofing and cleanliness were excellent. The air control system can be a bit noisy, but once it’s turned off at night, the room is wonderfully quiet. The hotel also features its own gym and swimming pool, which include some classes, a sauna, a steam room, and a hydrotherapy pool. While it can get busy during peak hours, it never felt overcrowded. Many of the club members are local residents, and listening to their amusing banter in the steam room was quite entertaining. Staying at a hotel alone is such a blissful way to relax. When I get home, I’ve decided to upgrade my bedding and incorporate sauna sessions into my routine!