Boutique Garni Hotel Townhouse 27 Reviews
Boutique Garni Hotel Townhouse 27
Maršala Birjuzova 56, Belgrade, SerbiaView Hotel Details
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Boutique Garni Hotel Townhouse 27 Guest Reviews
4.7/5
Amazing
74 review
Verified reviewsLocation4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All Reviews(74)
Positive reviews(72)
Reviews with photos/video(5)
Negative reviews(2)
Jethro Tang
Junior Suite
Stayed in Feb 2024
Solo travelers
54 review
Great
Posted on 26 Feb 2024
first rate service! The room is clean and tidy, but the aesthetics and facilities of the entire hotel can only be described as a three-star hotel. But it may be a four-star presence locally. But what I want to say is that I negotiated with 3 front desk staff, and I think the service level is comparable to that of a 5-star hotel. The three front desk staff are all very professional! polite! Professionally trained personnel!
But I also have to say that Ctrip’s customer service service is also very good, helping me communicate and coordinate on certain matters.
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Response from Property: Dear Jethro,Thank you for the time taken to write your review and for complimenting our staff. Our colleagues and service we provide are our greatest assets and we are the most grateful for your acknowledgement and compliments. We are a design hotel that some guests might like less, but the service is what makes the whole difference and how you felt staying with us.We are looking forward to a new opportunity to welcoming you again in period ahead of us in our hotel.Best Regards,Tatjana CohergneExecutive director
Guest User
Family Suite
Stayed in Feb 2024
Friends
3 review
Outstanding
Posted on 20 Feb 2024
The hotel is very good. The room is super big. The sleeping and living room are separated. It's perfect. But the price is a bit high. The receptionist at the hotel is also very good. The breakfast is also very good. For me, there are not many options. It's a few hundred meters away from the fortress and the pedestrian street is very convenient. Overall it's good
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Response from Property: Dear Guest,Thank you very much for your nice comment and excellent rate. We are pleased that you have enjoyed your stay with us and the most grateful for complimenting our facility, location, breakfast and the most important our staff.We are looking forward to a new opportunity to welcoming you again in period ahead of us in our city and our hotel.Best Regards,Tatjana CohergneExecutive director
TianbulaCaroline
Junior Suite
Stayed in Ogo 2023
Friends
15 review
Outstanding
Posted on 13 Ogo 2023
It's great. It feels like home. The service staff are very good and they all understand English. It's very convenient to travel. The hotel is in the center. It's very convenient to go shopping at night to eat and drink. The hotel has a sense of design. Open the window and find a quiet alley. It is quiet and charming. The breakfast in the restaurant is rich and delicious. The exquisite snacks are very delicious. When I left, I was given a pack of biscuits🍪. It was so delicious. I highly recommend everyone to stay. If you park your car🅿️, you have to pay 1500 local fees per day (about 12 euros) is a short walk to the hotel. All in all clean and comfortable
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Response from Property: Dear Caroline,Thank you very much for the time taken to write your review and for sharing impressions of your stay with us and other travelers. We are thrilled that you have enjoyed staying with us and grateful for your recommendation of our hotel.We are surely looking forward to welcoming you again in period ahead of us in hotel Townhouse 27.Best Regards,Tatjana CohergneExecutive director
Guest User
Grand Deluxe Suite
Stayed in Okt 2022
Couples
1 review
Posted on 21 Okt 2022
The hotel facilities and location are very good because of the trip's help! ! But the only downside is that the front desk is a little confused 😅 Although the attitude is very good, but I kept saying no when I asked for a conversion plug, which delayed us for a long time. Others are good, the area is also very large
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Response from Property: Dear Guest,Thank you for your feedback.We are looking forward to a new opportunity to welcoming you again in near future.Best Regards,Tatjana CohergneExecutive director
b888
Junior Suite
Stayed in Mei 2024
Friends
26 review
Outstanding
Posted on 12 Jun 2024
房間乾淨舒適面積大，早餐好吃，性價比高的一個酒店
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Guest User
Stayed in Mac 2024
Family
0 review
Outstanding
Posted on 1 Mac 2024
Everything was fine! The staff is very friendly, the location is perfect, comfortable and cozy hotel! Breakfast is good enough, and some small changes every day make it better. All you need in Belgrade is not far from this hotel! Ideal place if you like small boutique hotels.
Response from Property: Dear Guest, Thank you very much for your beautiful comment and for recommending our hotel. We are the most grateful for your positive feedback and happy to made your stay with us memorable and enjoyable. We are looking forward to welcoming you again in our hotel in period ahead of us. Best Regards, Tatjana Cohergne
Guest User
Stayed in Jun 2024
Other
0 review
Outstanding
Posted on 26 Jun 2024
Townhouse 27 is a beautiful hotel in the center of Belgrade so we could walk to all major sights, restaurants and shops. We had a junior suite for four nights which was very comfortable, clean and well appointed. Loved the breakfast buffet with good variety of hot and cold dishes and local specialties. Staff were extremely friendly and helpful. We highly recommend this hotel.
Phiroza K
Stayed in Jun 2024
Family
Outstanding
Posted on 9 Jun 2024
One of the best hotels I’ve stayed at in Europe - it has the charm and sophistication of a ‘boutique’ hotel - with exceptional hospitality from Andjelija (Front Desk Manager) and her team. Our room was large, well appointed, very comfortable and quiet. The hotel’s cafe serves an excellent and plentiful breakfast with a wide array to choose from. The Townhouse 27 location is ideal for enjoying Belgrade’s relaxed cafe culture and is within easy walking distance of restaurants in Skadarlija and also in Beton Hala. The Kalemegdan Fortress and the beautiful Ruzica church within its grounds are well worth a visit.
Response from Property: Dear Guest, Thank you for sharing your wonderful experience at The Townhouse 27! It's great to hear that you felt the hotel's charm and sophistication, and that the front desk team, led by Andjelija, provided exceptional hospitality. We take a great pride in providing the best possible hotel experience and is wonderful to see satisfied guests. We are looking forward to welcoming you again in period ahead of us in our city and our hotel. Best Regards, Tatjana Cohergne Executive director
eyakho
Stayed in Mei 2024
Couples
Outstanding
Posted on 29 Mei 2024
This is an excellent top class boutique hotel located in a very good position in Belgrade's Old Town area and offers a very comfortable accommodation greatly helped by its attentive first class staff who make every effort for their guests to enjoy their stay. It also offers a very good and leisurely breakfast which can be recommended to commence your day,it is in every sense an excellent boutique type hotel, in fact the best we have ever stayed in and my choice to stay whenever in Belgrade.Thank you to all staff who gave us such an enjoyable visit.
Response from Property: Dear Guest, Thank you for your wonderful review of our hotel! We're thrilled to hear that you had an excellent stay with us, enjoying our comfortable accommodation and attentive staff. It's music to our ears to know that you found our breakfast to be a highlight of your day, and we're especially grateful for your kind words about our staff - they work hard to make every guest feel special. We're proud to be considered the best boutique hotel you've ever stayed in, and we can't wait to welcome you back to Belgrade whenever you return! Warmest Regards, Tatjana Cohergne Executive director
427leonz
Stayed in Mei 2024
Family
Outstanding
Posted on 5 Mei 2024
Great location, accommodation and staff. Great experience and highly recommend. The staff really tries to make you feel great every step of the way. From reception, catering to the rest of the staff. As for 5 stars.
Response from Property: Dear Valued Guest, We are ecstatic to learn about your fantastic experience at our hotel, highlighting the great location, accommodation, and outstanding staff. Your recommendation speaks volumes about the quality of service we provide, and we are grateful for your kind words. The dedication of our team members, from reception to catering, in ensuring your comfort and satisfaction is truly appreciated. Thank you for considering our hotel worthy of a 5-star rating. We are committed to maintaining our high standards and continuously improving to ensure every guest has an unforgettable stay. Warm Regards, Tatjana Cohergne Executive director
Biljana S
Stayed in Apr 2024
Family
Outstanding
Posted on 18 Apr 2024
Townhouse 27 is a place to stay!!! We loved every minute of it. The whole team was so welcoming, friendly and helpful. Excellent service and rooms. Spotless. Rarely have we had such great and spacious rooms. Also location wise perfect. Our adult kids loved it so did we. Planning on coming back in September. Family Boller from Switzerland
Response from Property: Dear Mrs. Boller, Thank you very much for the time taken to write your review and for complimenting our staff and facility. We are thrilled that you enjoyed your stay with us and that we met your expectations of a small boutique hotel. We are certainly looking forward to welcoming you again in our hotel in near future and make another stay enjoyable and memorable. Sending you best regards from Belgrade, Tatjana Cohergne Executive director
Anaïs G
Stayed in Apr 2024
Couples
Outstanding
Posted on 4 Apr 2024
Excellent central location and top-notch service. The staff was so friendly and eager to help. The rooms are clean, and quiet. Even the breakfast is tasty with possibility to eat on terrace located in one of the cutest streets in Belgrade. Highly recommended!
Response from Property: Dear Ana, Thank you very much for your nice comment and recommendation. We are more than happy that you enjoyed your stay with us and the most grateful for complimenting our staff and facility. We are looking forward to welcoming you again in period ahead of us and make another stay with us equally enjoyable and memorable. Best Regards, Tatjana Cohergne Executive director
therealfreddybaby
Stayed in Mac 2024
Couples
Outstanding
Posted on 28 Mac 2024
Great location close to many attractions in Belgrade (the fort, main shopping area, Tesla Museum, Saint Sava). Very helpful staff before and during our stay (we arranged airport pick-up and drop-off via the hotel, which made getting to/from the hotel very easy). Great breakfast. Lovely room.
Response from Property: Dear Guest, Thank you very much for the time taken to write your review and sharing impressions of your stay with us and other travelers. We are pleased that you have enjoyed staying with us looking forward to a new opportunity to welcoming you again in period ahead of us. Best Regards, Tatjana Cohergne Executive director
T_J_Baker
Stayed in Mac 2024
Couples
Outstanding
Posted on 22 Mac 2024
Great location, lovely room and thoughtful, knowledgeable staff. Plus a good breakfast! Definitely recommend whether staying there for business or pleasure. Their car service from the airport is also competitively priced and convenient
Response from Property: Dear Guest, Thank you for the time taken to write your review and for complimenting our facility, location and the most important, our Staff. We are very proud on our colleagues and the service we provide striving to provide the best possible experience to all our guests. We are certainly looking forward to welcoming you again in our hotel in period ahead of us. Best Regards, Tatjana Cohergne Executive director
Guest User
Stayed in Mac 2024
Other
0 review
Outstanding
Posted on 5 Mac 2024
Loved this hotel - the rooms are lovely and the bed super-comfortable. Great tv with all sorts of streaming apps set up, and good breakfast with an eggs a la carte menu apart from the buffet, but as others have said the absolutely strongest point of this hotel is its staff. Everyone is not only extremely friendly but also go out of their way to help in any way. We had a delay on arrival and the hotel kept in constant touch with us for updates and to make sure we had our transport all set up. Likewise every other request we made, was accommodated with a smile and beyond the call of duty. And their restaurant recommendations are spot-on! Location is perfect. I would highly recommend Townhouse 27 to anyone staying in Belgrade for a few days.
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