DOO Hotel Srbija Reviews

The worst hotel I've ever seen! The room was very dirty - dusty carpets, terrible bathroom. The air conditioner was not powerful enough and the room felt like a greenhouse. THERE IS NO FREE PARKING! When I arrived, I tried to enter the parking and I was not allowed due to the fact I did not make an explicit reservation which is not listed anywhere. I stopped my car next to a nearby residential building and I had a big scratch from keys on the whole right side of it! It's not a safe location! The elevators are extremely slow and are getting completely blocked during breakfast. We had to walk to the 18th floor in the morning. I'm additionally attaching photos of the line for the breakfast buffet and the door that someone had to open with a crowbar and didn't fix. The breakfast was bad, the ham had a weird smell. The only positive thing was the kind receptionist!

It's just fine to spend a night or two here maximum. It's very dated, but clean. The location is not that convenient since the hotel is far from both city centre and Prokop train station. I didn't try the breakfast, so unable to evaluate it.

Good side. The view is good on the higher floors. Depending on the direction, you can also see the night view. It's far from Belgrade Bus Terminal, but if you take bus number 31, which runs nearby, it won't be a problem (it's difficult if you get there during the morning and evening rush hours). There is also a large shopping mall near the hotel, which is convenient. There is a mini fridge. There are security cameras at the entrances and elevators. A disappointing aspect. Wi-Fi is available but unstable. Breakfast gets boring if you stay for consecutive nights. The breakfast room on the 18th floor has a nice view, but the glass is dirty and not clear. Deterioration is noticeable overall.

Very bad, there is not even a quilt. It is the first time I have stayed in a hotel with only sheets and quilt covers. There is not even a plug. There is no place to exchange money around. It is really not recommended to stay here. I also hope that the platform can develop more hotels near Belgrade Central Station, which is convenient for going out and taking the bus

The room is old and needs to be renovated.

Friendly service at the front desk

The worst experience EVER. We stayed there for 5 nights and were a group of friends. ROOMS: very small, smelly and with old furniture from around 1970s. NEVER cleaned, only the change of toilet paper was available. Beds: old matresses and pillows. The shower which you can hardly enter. The towels were never changed during our visit, even if placed in the shower cabin as instructed. The WC water tank is ridiculous, nothing gets flushed down the toilet! RESTAURANT: renovated, but during our 6 days, the personnel was very rude (even between themselves in front of the clients) and unserviable. Always upset and did not try to hide it. GARDEN: we could only use the garden when it was dirty, hhh. For 2 days. Once they cleaned it, it was closed and no sevice was available for the rest of our stay.

We were left here by Airserbia after a huge delay leading to us missing our connecting flight in Belgrade. It was the worst experience ever, even if we stayed for just a few hours. Sheets were full of holes, the doors were not secure at all, the receptionists could barely speak English. They woke me up at 5:30 am (when they knew we just had 3 hours to sleep) to demand my passport (and they wanted to keep it until we checked out instead of making a copy). Definitely did not feel clean, safe, or secure. I would have preferred to stay at the airport for the night. Avoid at all costs!

Avoid at all costs. We were dumped here by TUI when our flight was diverted to Belgrade rather than ending up at Stansted as planned.. It was awful. I imagine prisons are in better condition. Smelt of cigarettes. Did not feel safe or secure. Bed bugs in the sheets. Just awful. Avoid avoid avoid.

TERRIBLE! The rooms are not like in the pictures, they were smelly and dusty. The staff didn’t even bother to put on sheets on the beds for our arrival. When we came the toilet wasn’t flushed and there was old makeup in the closets. Staff was very uninterested and rude. Terrible experience, surprised how they have a business. Would not recommend to anyone.

Hotel lobby gives good impression, but when you come to the room corridor you first see that it is a very old hotel that should be renovated years ago. In the rooms it's even worse, there is about 1cm crack between room door and jamb (no sound insulation). Everything in the room is old and beaten up, carpets are old and very dirty, so are the decorative blankets on the bed. There is AC unit in room (we haven't tried it though) Bathroom was not properly cleaned, shelf above sink was full of dust. Floor wasn't vacuumed. Room service doesn't make the beds. Blankets are not in bedding sets, only covered with sheets. Breakfast buffet was from 31th december to 2nd January exceptionally served between 8 and 11am (don't know the usual hours), which means that at 8am there was a huge line for breakfast. One day they opened up another room because there were no tables left in the first, the other day they did not. On top of that there is only one coffe making machine which works very slow and needs to be refilled very often. Only first time they set the table with placemat, after that they only superficially wipe the table. They do however try very hard, I think they were a bit understaffed because of holidays. Otherwise food selection was very good and always stocked. The staff at the reception was very kind and helpful.

We stayed for 9 nights. Had a good stay in terms of its location n accessibility. Although the staff needs to be more polite n more attention to room cleanliness is required. The front desk was always helpful answering all my queries as a tourist.

Hotel Srbija. I made the booking through *********** from 23/6 check in 01/07 check out. Today 27/6 I had to check out from the hotel. The last five days of my staying no one came to clean my room. The towels started to smell and the sheets were dirty. No one cleaned the floor or threw the rubbish. I understand that the remain three days paid upfront from me under the policy of the *********** are not refundable, but the service is unacceptable. If I stayed probably I would be sick and I am not overdoing it. Conditions are terrible. It is not the remaining money did not returned, I have no expectations and I do not want them back, but there was no sorry from their side. The front manager phone the cleaning lady and she had reply to me that she cleaned the room every day. So thank you Hotel Srbija.

It is one of the worst hotel which charged exorbitant rates but the service and facilities are worst to explain...Front office staff is very very arrogant, F&B staff is most inexperienced, housekeeping staff is most lazy...They do not know what is hospitality..never cleans the rooms...talks very arrogantly...it is totally a run down hotel having jombies as staff...Will not recommend to anyone to stay in this hotel 😖😖😖