Guest User
January 31, 2023
Just returned from a 14 night stay in one of the Penthouses. We stayed 10 years ago and it's literally stayed the same! No improvements at all. Good: All staff were friendly, helpful and polite. Spacious roof terrace. Nice positioned restaurant serving good food (although from a small menu) Bad: Our private plunge pool, was dirty. The decor, particularly outside needs a lot of TLC. Disappointing as we were expecting it to have been refreshed after covid. Kitchen was ill equipped and we were provided with 1 tea towel between 6 of us for 2 weeks! Only one pillow each and no spare as is usual in most places. Nothing available on arrival such as water or bread, which should be standard in the penthouse. It's marketed to be a cut above the other accomodation. There was only 4 lounge chairs to sit on and they were very uncomfortable. There really is nothing around the complex for a few miles and a car is essential for restaurants, shopping and beaches. Ugly: The swimming pools were really dirty and off-putting! This complex has the potential to be so nice and the Penthouses should be made much more comfortable with touches of luxury such as a welcome pack, dressing gowns, upmarket toiletries and beach towels. Spare bedding should be provided and maybe T.V's in all the bedrooms. Perhaps even a mini bar!