The Golden Bay Hotel Batam Reviews

if you are looking for something to explore new staycation and new ideas to stay with your partner so this hotel is the best option since the price is cheap and the location os good.

Service are perfect but one problem is that didn't have hot water for shower

Big & clean room with a flat screen TV. Only downside is there are no disposable slippers for the toilet. Location wise, 10/10. Plenty of eateries & convience shops nearby. There are night markets around the area too. For activities, there are go-karts, carnival, water themepark & many more for you to indulge. Overall, it's a good place to stay. We've stayed here for 5 days & overall satisfied with our experience.

Very disappointed with this hotel standard. We have been booking this hotel many times. This time is getting so bad. Discovered bugs on bed. Was bitten.

Nice place to stay because there’s a lot of restaurants and bars nearby hotels

1) Room run down a bit dusty n sandy.. 2) need white light room so dim 3) bed side light not working 4) no slipper but saw last day other guess use them 5) safe box not working hv to do manual key their stuff told me 6} need to updrage a bit b4 new station open which near by

I was booked this hotel 3 days and the toilet really not clean my room 312 the shower water stuck if I shower after that the floor became flooding

Middle of it all, surrounded with Cafés and Restaurants. Recommend for Groups and Families .. exciting part of the Hotel, there's a go-kart circuit & other activities just Infront of the Hotel. Room was okay, nevertheless everything else was sufficient.

All was ok friendly staff, fast check in. good location good price

Less of hotel services.no security after 11pm.room sometimes dirty and found baby cockroach too

Only thing good is the location.. but pros and cons.. very happenning around the area.. but the surrounding area are very busy and noisy till 1am 2 am… we cant get good rest! But if u are an night owl and love party… this hotel area is good for u…

Its a good hotel, near a lot of foodcourt or cafe, at night so many food stall open. Infront of the hotel got gokart place to play. On the left and right side hotel got place to eat. Receptionist is good, but they only gave one key card to access the room, so if you want to left the room with charger device inside, you have to leave the key inside the room and have to ask receptionist open for you. Not efficient way because i had to que up to 4 people only for asking to open my room 🫠🫠 PLEASE CHECK THE ROOM CAREFULLY, the cleaning service not washing the glass properly, ive been leaving the room for being clean and come back later, want to use the glass, i saw the coffe mark from my morning coffe is not being wash, only throw the water a bit, and the glass is still sticky, then they put it on ready to use position. I have to ask for a mat towell, tooth brush, and toilet paper refill and ask them to mop the room floor again because when i comeback, its not being mopped. When i ask, they said the room was already being clean 😒 Cleaning Service only make up your bed. Nothing else. 🫠

Upon checking in, we were asked to pay 400k Rupiahs if we insisted to have a double bed to replace the twim bed for the husband and wife because our reservation was a cheap one by the Trip.com. If this is the case, we may book our rooms on ourselves and pay higher for what we want. However, we just topped up with cash in order not to be separated at night. The entire hotel looks quite tired for age although they had renovated the main lobby. In the Trip com booking system, we paid for breakfasts for 4days, during the 4 days, we were served a set breakfast instead of buffet service with our understanding of no other room guests taking breakfast in the hotel or the hotel has no room guests except 2 of us. Overall stay was alright with no further comments as we would like to try some quiet areas little bit far from Nagoya. Last question to trip.com is: will the service standard be lower when we use your service???

Book last minute at this hotel. Cheap and reliable! Free breakfast and the food is nice !! Surrounded by ALOTS AND LOTS of street food !! There is a Go-kart just in front of the hotel !! The down side is the 1st room we got have too many cockroaches. Front desk change our room on the spot to a better view and room.👍🏼👍🏼 would love to comeback anytime soon.😎