Mercure Bengkulu

Mercure Bengkulu Reviews

Mercure Bengkulu

Jl. S. Parman No.27, Padang Jati, Kec, Bengkulu, Bengkulu Province, 38227, IndonesiaView Hotel Details
Mercure Bengkulu
Mercure BengkuluMercure BengkuluMercure Bengkulu
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Mercure Bengkulu Guest Reviews

4.4/5
Very Good
325 review
Verified reviews
Location4.7
Amenities4.3
Service4.3
Cleanliness4.5
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All reviews(325)
Positive reviews(324)
Reviews with photos/video(44)
Awesome stay(11)
Great service(10)
Clean and tidy(7)
Great location(5)
Negative reviews(1)
Triphollic
Executive Room with Double Bed
Stayed in Sep 2024
Couples
12 review
2.5/5
Posted on Sep 28, 2024
I must wait in lobby about 1 hour until 3pm to come to my room~ The air conditioner was not cool~ The breakfast so basic -.- The employees are good :) Over all 4/10
Response from Property: Dear Triphollic,We very much appreciate your comments regarding your stay at the Mercure Bengkulu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Herman Tri WuryantoGeneral Manager
Dix
Deluxe Double Bed Room
Stayed in Jan 2024
Family
1 review
4.7/5
Amazing
Posted on Jan 18, 2024
Bagus tuk keseluruhan… tuk Concierge sangat helpful, Tuk Front desk a.n mba dwi baik banget n ramah… aku dbantu jd member accor… 👍🏻 thank you so much dear 🙏🏻🥰 Tuk breakfast crowded banget… kaya yg keteteran staff fnb yg di restonya… bnyk table yg blm di clear up.. krn weekend bnyk tamu yg stay… Mohon maaf.. Ada 1 staff d resto agak jutex… saat kami ingin membeli cromboloni.. ke bagian kasir… , mba nya senyumnya sdikit maksa.. kalo bisa yg tulus senyumnya ya mba… krn senyum yg tulus dan maksa terlihat bedanya…😉 Ulasan yg jujur ini.. tanpa dibuat2… 😊 With my pleasure for all service for my family Thank’s for mercure bengkulu Excellent
Response from Property: Dear Dix, We are very grateful for your comments regarding your visit to Mercure Bengkulu. We are very happy that you can enjoy your time when visiting Mercure Bengkulu. We will share your comments with our team to motivate our team to continue improving the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as satisfying as the previous one. Best regards, Herman Tri Wuryanto General Manager
Dalrezaz
Superior Room with Double Bed
Stayed in Sep 2023
Couples
21 review
5.0/5
Outstanding
Posted on Sep 5, 2023
Good good good good good good good good goiod hood good good good
Response from Property: Dear Dalrezaz, We are very grateful for your comments regarding your visit to Mercure Bengkulu. We are happy that you can enjoy your time when visiting Mercure Bengkulu. We will share your comments with our team, so that they can motivate our staff to continue to improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as satisfying as the previous one. Best regards, Herman Tri W General Manager
Ivosine Pratiwi
Superior Room with Double Bed
Stayed in Oct 2023
Couples
1 review
5.0/5
Outstanding
Posted on Oct 15, 2023
Puas bangetttttt
Response from Property: Dear Ivosine Pratiwi, We are very grateful for your comments regarding your visit to Mercure Bengkulu. We are happy that you can enjoy your time when visiting Mercure Bengkulu. We will share your comments with our team, so that they can motivate our staff to continue to improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as satisfying as the previous one. Best regards, Herman Tri W General Manager
Chi Wai Raymond
Superior Room with Double Bed
Stayed in Jan 2024
Solo travelers
27 review
4.7/5
Amazing
Posted on Jan 23, 2024
Location is good, room is clean and comfortable, staff helpful and friendly
Response from Property: Dear Chi Wai Raymond, We are very grateful for your comments regarding your visit to Mercure Bengkulu. We are very happy that you can enjoy your time when visiting Mercure Bengkulu. We will share your comments with our team to motivate our team to continue improving the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as satisfying as the previous one. Sincerely, Herman Tri Wuryanto General Manager
gumuruh
Executive Room with Double Bed
Stayed in May 2023
Family
12 review
5.0/5
Outstanding
Posted on May 16, 2023
the staff are great and so is the location. What impressed me the most was the breakfast menu. Best one so far in bengkulu. I also ordered a mushroom soup from their a la carte menu, and it was amazing
Response from Property: Dear gumuruh,We are very grateful for your comments regarding your visit at Mercure Bengkulu.We are glad that you enjoyed your time when visiting Mercure Bengkulu.We will share your comments with our team, so that they will motivate our staff to continue to improve the quality of our services.Thank you again for sharing your experience, and we hope that your next visit will be as satisfying as the previous one.Best regards,Herman Tri WGeneral Manager
kien wan
Deluxe Double Bed Room
Stayed in Mar 2024
Couples
2 review
4.7/5
Amazing
Posted on Jun 19, 2024
Good clean hotel but too bad no bathtub unless book suite
Response from Property: Dear kien wan,We are very grateful for your comments regarding your visit to Mercure Bengkulu. We are very happy that you can enjoy your time when visiting Mercure Bengkulu. We will share your comments with our team to motivate our team to continue improving the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as satisfying as the previous one.Best regards,Herman Tri WuryantoGeneral Manager
Qonita
Superior Room with 2 Single Beds
Stayed in Sep 2023
Family
1 review
5.0/5
Outstanding
Posted on Sep 10, 2023
Sangat nyaman
Response from Property: Dear Qonita, We are very grateful for your comments regarding your visit to Mercure Bengkulu. We are happy that you can enjoy your time when visiting Mercure Bengkulu. We will share your comments with our team, so that they can motivate our staff to continue to improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as satisfying as the previous one. Best regards, Herman Tri W General Manager
SCCH
Superior Room with 2 Single Beds
Stayed in Sep 2023
Business travelers
21 review
5.0/5
Outstanding
Posted on Dec 9, 2023
One of the best or the only intentional chained hotel there…. Service have dropped abit since my last visit
Response from Property: Dear SCCH, We are very grateful for your comments regarding your visit to Mercure Bengkulu. We are very happy that you can enjoy your time when visiting Mercure Bengkulu. We will share your comments with our team to motivate our team to continue improving the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as satisfying as the previous one. Best regards, Herman Tri Wuryanto General Manager
Red Rabbit
Deluxe Double Bed Room
Stayed in May 2023
Solo travelers
4 review
4.2/5
Very Good
Posted on May 28, 2023
The best in bengkulu
Response from Property: Dear Red Rabbit, We are very grateful for your comments regarding your visit at Mercure Bengkulu. We are glad that you enjoyed your time when visiting Mercure Bengkulu. We will share your comments with our team, so that they will motivate our staff to continue to improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as satisfying as the previous one. Best regards, Herman Tri W
Guest User
Superior Room with Double Bed
Stayed in Mar 2024
Business travelers
32 review
4.0/5
Very Good
Posted on Apr 6, 2024
Good just good not the best
Response from Property: Tamu yang terhormat,Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di Mercure Bengkulu. Kami sangat senang Anda dapat menikmati waktu Anda ketika berkunjung di Mercure Bengkulu. Kami akan memberitahukan komentar Anda kepada tim kami agar menjadi motivasi bagi tim kami untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya.Hormat kami,Herman Tri WuryantoGeneral Manager
Irsan Stephanus
Superior Room with 2 Single Beds
Stayed in Sep 2022
Solo travelers
4 review
5.0/5
Outstanding
Posted on Sep 18, 2022
Breakfast is great. Lot of choices. Also local dish called Tekwan
Response from Property: Dear Irsan Stephanus, We very much appreciate your comments regarding your stay at Mercure Bengkulu. We are very happy that you enjoyed your time while visiting Mercure Bengkulu. We will share your comments with our team, to motivate our staff to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as satisfying as the previous one. Best regards, Paul Karim General Manager
Ilmal
Deluxe Room with 2 Single Beds
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Sep 3, 2024
Hotel sipp
Response from Property: Ilmal yang terhormat,Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di Mercure Bengkulu. Kami sangat senang Anda dapat menikmati waktu Anda ketika berkunjung di Mercure Bengkulu. Kami akan memberitahukan komentar Anda kepada tim kami agar menjadi motivasi bagi tim kami untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya.Hormat kami,Herman Tri WuryantoGeneral Manager
Anonymous User
Superior Room with 2 Single Beds
Stayed in Mar 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on Mar 29, 2023
the room was clean and had a great view of the city
Response from Property: Dear guest, We are very grateful for your comments regarding your visit at Mercure Bengkulu. We are very happy that you enjoyed your time when visiting Mercure Bengkulu. We will share your comments with our team to motivate our staff to continue to improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as satisfying as the previous one. Best regards, Herman TriWuryanto General Manager
Rian
Superior Room with Double Bed
Stayed in Mar 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Mar 4, 2024
Good Facility
Response from Property: Rian yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di Mercure Bengkulu. Kami sangat senang Anda dapat menikmati waktu Anda ketika berkunjung di Mercure Bengkulu. Kami akan memberitahukan komentar Anda kepada tim kami agar menjadi motivasi bagi tim kami untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Herman Tri Wuryanto General Manager