Hotel Cimbel

Just back from this beautiful hotel. Absolutely no complaints. The rooms are spotless, massive shower area and balcony. The restaurant was lovely with a varied choice of good food. The staff are amazing, friendly & helpful. Special shoutout to Juan, Luis and Dionna who were fun and worked very hard to keep us in cocktails etc.

Absolutely lovely hotel with very helpful and friendly staff HOWEVER my niece came to visit me for a quick drink at the pool and her 2 year old wanted to paddle in the very empty baby pool. They were confronted by a very arrogant and rude pool attendant who loudly quoted the pool rules which I totally get and understand. This was a 2 year old and could have been dealt with in a much more friendly tone and manner we all Understand rules are there to be obeyed this man needs urgently to go on a customer relations and communication course and needs to smile occasionally

We booked the Seaview Room with a Private Plunge Pool as a treat for our 25th Wedding Anniversary and it was amazing 👍. We were allocated the room on the corner so had a wrap around balcony and windows overlooking the side of the hotel as well as the front. The room itself was huge and spotlessly clean. The bed and pillows were really comfortable, there’s a fridge, kettle and a free safe. We had separate pool towels and bathrobes to use with the plunge pool. The sun loungers on the balcony are brilliant for chilling and the plunge pool is great for cooling down. It’s a bit of luxury with amazing sea-views. We booked breakfast which was a buffet and offered a varied choice including Full English, Continental and an Egg Station, I especially enjoyed the Cheese Toasties. The only downside is the coffee ! It’s awful 🫣 We ate out each evening so didn’t try the evening meals. The entertainment is low key but there were singers in the bar area that were ok. The staff were all very friendly and helpful at reception and also in the bar area. We had an amazing holiday and Yes this room is expensive but worth every penny and we would definitely return again.

Returned home yesterday. Hotel was beautiful very friendly staff A group of us stayed for 2 nights. Really enjoyed it we were 18 to 60+ The only negative problem i had was the toilets. You needed a key to access the toilets 9 out of 10 times key didnt work so you have to keep asking at the bar to open toilets.. 2 toilets in total for men and women at pool area. I didnt feel comfortable allowing my girls going into toilets after seeing 4 men entering the toilet area. Im sure this is to restrict only residents using toilets but its a very bad system Toilet doors dont lock.. you have to hold the door. Very uncomfortable The same in the foyer, much nicer toilets but key is still required.. again doesnt work all the time. This is the reason i wouldnt use the hotel again its a pity because hotel was goregous.

I recently stayed at this hotel and felt it was important to share my experience. The hotel itself is lovely, clean, and well-maintained, which was a positive aspect of the stay. Unfortunately, the pool area experience was disappointing. There appeared to be a staff member overseeing the sunbeds and towels who seemed to enforce his own rules, making guests feel uncomfortable and constantly monitored rather than relaxed. In addition, receiving service around the pool was frustrating. The waitress frequently ignored requests, and it often felt as though certain guests were prioritised over others. When service was eventually provided, the level of courtesy and professionalism left much to be desired. Overall, if you are happy to keep to yourself and do not plan on ordering food or drinks around the pool area, you may have a pleasant stay. However, the customer service experience significantly impacted what could otherwise have been an enjoyable holiday.

Stayed in June 2026 Overall, we had a very enjoyable stay and would recommend this hotel. The hotel was clean, in a great location, and had adequate facilities for a relaxing holiday. The pool area was particularly good, and there was never any struggle to find available sunbeds, which was a real bonus. Breakfast offered a good selection of food, although we felt the overall quality could have been better. Drinks throughout the hotel were quite expensive. One negative aspect was the handling of the beach towels. There seemed to be a strong focus on towel management, but we were never clearly informed of the process. We placed our towels in the dirty laundry, assuming we could collect fresh ones the following morning, but were refused replacements and were accused of taking them. Unfortunately, some staff members were quite rude when dealing with the situation, which left a poor impression. Despite this issue, we were happy with our stay overall and would recommend the hotel to others.

Hotel is in a great location, right on the beach. Pool, restaurant, and bar/lounge areas are beautifully decorated and spotless. Situated a short walk to both the old town and new, it’s a great base. Rooms are modern and clean but small - definitely giving corporate chain vibes. Bathroom was spacious and again spotless. Staff weren’t particularly friendly with the exception of one barman who worked at the pool bar. Breakfast was adequate. Would definitely book again for a 3 nighter.

We stayed at this beautiful hotel over the weekend for my nieces hen. The rooms were lovely, clean and cool. I had a city view room which was a bit smaller but didnt spend a lot of time in there so not a problem. The pool/bar area was outstanding. The staff were a delight and couldn't help enough. We were able to book a late check out at short notice which was much appreciated Our booking came with breakfast which was varied and plentiful. The omelette station was delicious!! Thank you for a very memorable stay - will definitely be returning for a longer stay