Pierre & Vacances Benidorm Levante

Came here for a hen weekend and after reading reviews didn’t expect much but was pleasantly surprised. Clean, fresh rooms. Comfortable beds. Balcony with clean tables and chairs. Yes there are charges for things such as no room key, security deposit etc but when it is full of stags and hens it’s understandable. As long as the room is left tidy and your rubbish is put out in the bin there’s no issue. The only complaint I would make is there is 1 particular staff member that was really unfriendly and quite rude but the rest were fine.

Booked with jet2 3 night stay, self catering apartment was clean,sofa bed was comfortable very hot shower reception area has a small cafe/bar for drinks and snacks. Didn't use pool area as it wasn't warm enough staff we came across friendly and helpful, short walk down a hill to all bars/restaurants sea front good value for what we payed. Only negative was having to pay 200 euros x3 for rooms in case of any damage (friends at different hotel also charged same amount apparently its the norm in benidorm) jet2 should make you aware when booking take photos of any when you arrive,was refunded on departure no problems.

DONT BE FULLED BY THE CHEAP PRICE charged for a fresh set of towels charged €25 if your friend has room key and you need in without one, receptionist asked to be pegged on arrival SHOCKING AVOID!!!

Its a no from me. This hotel is heavy disgusting and the audacity to ask for a deposit! Here’s a round up of what we discovered… - Had to make up our own beds, and didnt have covers for the duvet! - Bed was a slab. - Bathroom was disgusting. - Shower curtain was those horrible material ones and was dirty. - Shower head only directed at the wall and possibly the face of someone who is 7ft if theyre lucky. - Bath had a hole and they just melted some plastic over the top of it! - Bedroom blind had dried green boggies on it. - Rooms dont get cleaned so toilet roll and towels are expected to last you over 4 days! - When leaving they make you clean your own room & take the bins out. - Not allowed to drink anything that hasnt been bought at the bar around the pool area (fair enough! But even a bottle of water and the man is very aggressive, will shout at you rather than speak to you)

Room was very basic but clean and had all we needed for a few nights stay. We paid the €200 safety deposit in cash as didn't want to have to wait for the card to be credited after our stay. Be downstairs in plenty of time to check out as they run up to check your room before giving deposit back. We also took pics of any breakges when we checked in to prove it wasn't us but these weren't required. The beds were comfy with extra bedding and Pillows and plenty of towels. Would stay again for a few nights but wouldn't fancy a full holiday here. 10 min walk to New Town *****.

Stayed in these apartments for 4 nights whist on a stag do.apartments very basic but ok for getting your head down. ***** about 10 minute walk and it’s on a hill. Just be careful as when you arrive you have to leave £200 deposit. They also never told us that when you check out they go and inspect your room and due to a long queue they do this one at a time which made us miss our transfers and we had to pay £95 euros for a taxi. Staff was rude when explaining that we need to leave for our transport.So if you do stay here then make sure you check out a hell of a lot earlier and make sure you empty your bins as they was making people go back and empty them before handing the deposit over.

Overall it was a good stay. The check in was quick and friendly and the parking cost was good and plentiful. The wifi was OK and the amenities were good. The mattresses were too soft for my liking and the decor was OK for the price. The small restaurant was very handy.

Anywhere I stay MUST offer at very least these two things; cleanliness and a decent sleep. It fails. Unfortunately one of our selfish neighbours decided to turn their room into a night club after midnight and by 3.30am there were no indications of it closing down, so I had to get dressed and take the lift down to reception to see what they would do about it. There was security on site so you would have thought after 3 hours of noise they would have noticed. It could be clearly heard over 4 floors going down in the lift (and probably from some of the surrounding hotels too), so an hourly patrol should have easily picked it up. The windows may have well been wide open because they blocked zero noise ( not sure if they are single glazed), and the floors and walls were clearly not soundproofed. The room above sounded like they were dragging their furniture around all night. Added to my lack of sleep, the rooms were dated, the patio doors did not lock and the bedroom light did not work. Other than this the room was ok..

The. Property itself is a little out of the way but it has a pool and is well serviced. It is excellent value for money to be fair.