Customer care is the best, beside the hotel being one of the best we’ve been in, the rooms, food and everything about the hotel is absolutely brilliant, but I sustained a fall just outside the hotel and needed clinical trea**ent, I can’t praise Nicky enough she patched my injuries up sorted a taxi and directed us the the Drs, but everyday she checked in with me to make sure that I was okay, yes great hotel but with the added bonus of great customer care, and they really did care. That being said I would recommend this hotel because it’s brilliant.