Av. de Estocolmo, 4, Benidorm, Valencia Community, 03503, SpainView Hotel Details
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Port Benidorm Hotel & Spa Guest Reviews
4.3/5
Very Good
63 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.3
Service4.3
Cleanliness4.3
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All reviews(63)
Positive reviews(45)
Reviews with photos/video(18)
Negative reviews(2)
Khalil
Double or Twin Room with Balcony
Stayed in Dec 2023
Solo travelers
1 review
4.7/5
Amazing
Posted on Jan 14, 2024
First time to Benidorm was great..the port Benidorm hotel amazing unreal everything you need location food service chick in I came bit early and they chick me in and welcomed,chick out was so nice and quick and they book a taxi for me was nice..the bar staff so nice restaurant lot of choices realy nice definitely, I will go back…
Guest User
Double or Twin Room with Balcony
Stayed in Sep 2023
Family
1 review
5.0/5
Outstanding
Posted on Oct 30, 2023
Lovely clean and friendly hotel. We will definitely return again
Guest User
Double or Twin Room with Balcony
Stayed in Nov 2023
Solo travelers
2 review
5.0/5
Outstanding
Posted on Dec 24, 2023
Very nice hotel I was on bed and breakfast but that was great
Karen
Double or Twin Room with Balcony
Stayed in Dec 2022
Couples
1 review
4.7/5
Amazing
Posted on Jan 28, 2023
Lifts are great except at mealtime, rooms are great and have tea and coffee downside is when showering bathroom floods
Anonymous User
Double or Twin Room with Balcony
Stayed in Jun 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Aug 21, 2024
Very good hotel and food, close to the beach ☺️☺️☺️☺️☺️☺️❤️
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Wendy anaya
Double or Twin Room with Balcony
Stayed in Aug 2023
Travel with friends
3 review
5.0/5
Outstanding
Posted on Sep 9, 2023
I went to spend my birthday with my best friend and we loved the hotel with great views, the cleanliness was 10, the staff was very friendly, the spectacular buffet was super well organized, clean and offered us everything, I loved the pool, and a wonderful terrace☺️ we will return
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Jose Bono
Double or Twin Room with Balcony
Stayed in Mar 2023
Family
1 review
4.0/5
Very Good
Posted on Apr 19, 2023
Good. Although in the midday firm, a little is missing
But overall good...
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Sianedd99
Stayed in Oct 2024
Couples
5.0/5
Outstanding
Posted on Nov 18, 2024
Lovely hotel, very clean and tidy and rooms are cleaned regularly. The big bonus for us as my husband has a Gluten Intolerance is the choice of clearly labelled gluten free food available for him. The lovely lady (rocio valiente) in the restaurant also went out of her way to find him extra bakery goods which were suitable. The hotel is close to the beach but far away from the noise of the square/bars etc. lovely to stroll in the evening down to the old town and also close enough to a bus stop which takes you altea/calpe. Would definitely stay here again. Rooms at the front have a great view.
Response from Property: Dear customer, Thank you very much for your comment. We are happy to know that we have met your expectations and will be happy to welcome you again in the future. Best regards.
1969jane
Stayed in Oct 2024
Couples
5.0/5
Outstanding
Posted on Nov 6, 2024
Just back after staying here a week , the hotel is great , rooms fab and views from roof terrace / balcony are beautiful . Food was fine Entertainment hit or miss , but fine All inclusive drinks were named brands . Staff are friendly , but over worked at times . Room cleaned to high standard everyday. Definitely would recommend and will be back Building work is going on at moment , didn’t ruin my stay .
Response from Property: Dear customer, Thank you so much for your feedback, it encourages us to work even harder to offer an unforgettable expericence to the guests like you. We hope to be able to welcome you back in the nearest future. Best Regards
FarAway43723622392
Stayed in Aug 2024
Couples
5.0/5
Outstanding
Posted on Sep 22, 2024
My Wife and first stayed in the Port Benidorm Hotel in November 2022, and we couldn't fault the Hotel. Came back last week and it was a terrible experience. The noise from the building site was horrendous. And the music played around the Pool questionable. Who wants their children to listen to lyrics like " you're having the best time of your f-in lives " ? The Hotel staff were wonderful when a guest vomited in a lift, it was so bad the lift was closed for quite a while before it was fit for use again. Would I stay there again ? Possibly out of season, definitely not during School Holidays or just after. And don't accept a room over looking the current building works that are currently underway. All in all a little disappointing stay.
Response from Property: Dear costumer, We are sorry that your experience at our hotel was not satisfactory. Thank you very much for your feedback, we take it in consideration to improve our services. Best regards.
WalesHappydaze
Stayed in Aug 2024
Couples
4.0/5
Very Good
Posted on Sep 14, 2024
Big clean hotel, definitely has an older person's vibe so great if wanting to get away from the party scene. Nice big pool with a variety of music playing. There is building work going on but is nicely hidden behind partition walls and the noise is drowned out by the pool music. Our room was on the second floor which was perfect because the lifts can get busy during meal times so we didn't have to walk far down the stairs. We only had breakfast at the hotel and the breakfast was nice, big selection and plenty of seating. The glass panelled bathroom wasn't ideal. We have stayed in a few hotels with glass panelled bathrooms but they usually have frosted glass or a roller blind, this one did not so not ideal if you are sharing with someone you are not comfortable sharing your bathroom habits with. Overall this hotel is nice. Good location to beach.
Response from Property: Dear customer, Thank you very much for registering your satisfaction. We are glad to hear that your experience was positive and we look forward to welcoming you back in the future. Best regards
Clare W
Stayed in Aug 2024
Travel with friends
5.0/5
Outstanding
Posted on Sep 14, 2024
Lovely hotel in a perfect location. Hotel was spotlessly clean. Food and drinks were good and never had to wait long to be served. Lovely big pool area and rushing for sunbeds. I would definitely recommend this hotel to my friends, and will definitely be back.
Response from Property: Dear Clare, Thank you so much for your feedback, it encourages us to work even harder to offer an unforgettable expericence to the guests like you. We hope to be able to welcome you back in the nearest future. Best Regards
Phillip N
Stayed in Jul 2024
Family
4.0/5
Very Good
Posted on Aug 12, 2024
The hotel is situated in a great location and is very clean. The lifts a a pain as you have to wait a while if busy, The food was good for me as a great selection, not so good for others though. Rooms are what you expect in holiday accommodation, maid service was great clean towels everyday if we put them on the floor lol. Rooms can be a problem for families as shower door and bathroom door are glass and can be seen through. Entertainment through the day was ok , evening entertainment could be better but again it was ok , bingo and quiz followed by entertainment. For smokers there are areas both by the pool and outside the main bar downstairs, very good we thought, all staff very friendly and polite , if your with tui then the reps are brilliant
Response from Property: Dear customer, Thank you very much for your comment. We are happy to know that we have met your expectations and will be happy to welcome you again in the future. Best regards.
Natasha M
Stayed in Jul 2024
Family
4.0/5
Very Good
Posted on Aug 6, 2024
We just had an enjoyable stay at the Port Benidorm. It is in a great location close to the beach. Have to give credit to the animation team who are there every day to offer entertainment, my son especially enjoyed the archery and Aquamat! The entertainment in the evening was mixed with some good shows and others not as good (some of the singers). The food was good enough, it did get a bit monotonous after a while but there was different choices throughout our stay. There was a choice of a different daily cocktail each day. Overall an enjoyable experience.
Response from Property: Dear customer, Thank you very much for registering your satisfaction. We are glad to hear that your experience was positive and we look forward to welcoming you back in the future. Best regards
Sophie_smithyx
Stayed in Jul 2024
Travel with friends
4.0/5
Very Good
Posted on Jul 31, 2024
Overall the hotel was clean and lovely. The pool was big and the location itself was great. The rooms got cleaned everyday and the whole hotel always smelt fresh, staff mopping in reception often also. The bathroom was practically see through which isn’t ideal for 2 friends but we got by. The room itself was pretty quiet just people walking by in the evening to get to their room. Only downfalls really was the shower that leaked bad. We had to place a few towels on the floor to soak it up and also the ceiling was leaking slightly by the shower when the floor above showered. Also the pool does not open till 9am which I’ve never had before. So people queue up and run to secure sunbeds and umbrellas. It gets full very quickly and also limited umbrellas which isn’t ideal in the peak months.
Response from Property: Dear customer, Thank you very much for registering your satisfaction. We are glad to hear that your experience was positive and we look forward to welcoming you back in the future. Best regards