Last year, stayed at the hotel next door, flamingo oasis and we wished we payed the extra and went there instead. The lobby and reception area as you go in is quite nice and clean. Look of the rooms were ok and standard but every time we used the shower, the water would leak underneath the floors and even the walls? Completely flooded our room every time. The room was just a place for us to sleep so was fine. No body used the pool that was open as it was freezing cold and the pool was extremely dirty! Especially that they’ve fully renovated this side of the pool! Sun beds and floors were filthy with dirt and a lot of bird mess everywhere. You couldn’t walk around bare foot your feet would be black. Didn’t see them cleaning the pool area once. Food wasn't good at all. Very little choice and variety. We’re both not picky eaters at all but the food was cold and dry so we couldn’t eat it. For breakfast, even when replacing the food once empty, thinking it would be fresh, it wasn’t. Bringing out freezing cold food that they’ve cooked hours before. We were half board but went out most nights after every sit down meal in the hotel. We always gave the food a go everyday but it’s honestly a waste. Didn’t use the entertainment as we went out every night. The bars on the other side of the road were great and family friendly too. You can see that they treat Spanish tourists differently to others in the hotel. We booked this hotel not knowing that the pools were under construction. Their website stated that the would be completely finished by end of march. Having looking at the reviews, all said that the pool area has not finished so I emailed the hotel. They said one half is open from April and other side won’t be done until Middle of may. Still not stated on their website so everyone that’s booked, beware! By looking at the pool area, this absolutely will not be done in less than 2 weeks. If you’ve booked and can change hotels last minute, I would! And I wish we did. Huge let down by Melia and will not be returning. We’ll book the flamingo oasis next time.