Cherengin Hills Convention & Spa Resort

Cherengin Hills Convention & Spa Resort Reviews

Cherengin Hills Convention & Spa Resort

Lot 5540 & 5936, 28750, Kampung Janda Baik, Bentong, MalaysiaView Hotel Details
Cherengin Hills Convention & Spa Resort
Cherengin Hills Convention & Spa ResortCherengin Hills Convention & Spa ResortCherengin Hills Convention & Spa Resort
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Cherengin Hills Convention & Spa Resort Guest Reviews

3.7/5
26 review
Verified reviews
Location3.8
Amenities3.6
Service3.8
Cleanliness3.8
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All Reviews(26)
Positive reviews(22)
Reviews with photos/video(9)
Loved the view(5)
Negative reviews(4)
humaira haidzir
Superior Twin Room
Stayed in Feb 2024
Family
6 review
5.0/5
Outstanding
Posted on May 6, 2024
Sy stay dengan family in laws.. view mmg cantik sbb tmpt tggi.. dekat dengan banyak attraction.. best! nk dtg lagi..
Abdul
Superior King Room
Stayed in Feb 2024
Family
1 review
4.7/5
Amazing
Posted on Feb 14, 2024
Good for overall sbb view cantik, cuma aircond fan tak berapa nak kuat, air sinki slow dan boleh trip kalu salah pasang suis, but boleh on balik dalam bilik je sbb box utama dalam almari bilik.
Jen
Superior Twin Room
Stayed in Jun 2024
Friends
1 review
3.5/5
Posted on Jun 11, 2024
The hotel is a little out of the way to town and other eateries. There is literally no grab/uber service to bring you out if you’re looking to adventure outside of the hotel. The food at the restaurant needs to be improved. We ordered char kway teow but it was served half cold.
Guest User
Superior Twin Room
Stayed in May 2024
Family
1 review
4.2/5
Very Good
Posted on May 12, 2024
everything is good, hopefully continue to maintain affordable facilities
Hamston
Superior Twin oom
Stayed in Dec 2022
Couples
5 review
5.0/5
Outstanding
Posted on Dec 23, 2022
Nice staycation And enjoy the view with love. Better prefer go in weekday for best jurney
Response from Property: Thanks for your lovely review! We're delighted you had a nice staycation and enjoyed the view with your loved one. Great tip about weekdays for the best experience! Can't wait to welcome you back soon.
Azharina77
Superior Twin oom
Stayed in Dec 2022
Family
10 review
4.7/5
Amazing
Posted on Jan 1, 2023
Very nice resort near hill. Breakfast need to be improved with more varities.
Response from Property: Thank you for your valuable feedback! We're thrilled you enjoyed our resort near the hill. We appreciate your suggestion about breakfast and apologize for any limitations. Rest assured, we're working on expanding the variety to enhance your experience. We hope to welcome you back for an even better stay!
Guest User
Superior Twin Room
Stayed in Sep 2023
Business travelers
185 review
4.0/5
Very Good
Posted on Oct 17, 2023
Friendly staff. Easy to check-in. Will definitely come back.
Response from Property: Thank you for your kind words! We're delighted you found our staff friendly and the check-in process easy. We look forward to welcoming you back on your next visit!
fantaghiro
Superior Room
Stayed in Jun 2022
Family
4 review
3.5/5
Posted on Jun 8, 2022
The view is spectacular.. I didn't expect this hotel would be this memorable for my stay.. Room is ok, breakfast was ok not so tasty, facilities very good, swimming pool is big and the view while swimming is so breathtaking.. They also have walking distance cafe and steamboat nearby the hotel.. You won't regret if you planning to stay here.. Only a few weakness hotel management need to improve 1. Cleanliness of the cup, the housekeeping did not wash the cup 2. Certain room lamp is broken and make the room darker at night 3. No dustbin in toilet while other room have 4. NO FRIDGE.. Its so sab because it's basic requirement.. I bring a lot of drinks but all i need to throw away because basi. All my picnic food also basi 5. Aircon in certain room not so cold 6. TV got a lot of issues base on the room, no channel, tv red colour, tv freeze every 2 min. I book room NO 2993-2995 and room 2995 almost perfect without any weakness except the glass is dirty and oily the housekeeping is not washing it.. Other room got the above issue i stated Overall for relaxing is highly recommended.. Of u want good room, this hotel is not for u But the view from top only cherengin hills have it! You won't get it in any hotel
6/7
Response from Property: Thank you for taking the time to share your detailed feedback about your recent stay. We're delighted to hear that you enjoyed the spectacular view, facilities, and the unique experience of our location. We appreciate your kind recommendation for relaxation.However, we sincerely apologize for the inconveniences you faced during your stay. Your feedback is invaluable, and we take it seriously. We're committed to addressing the issues you highlighted, including improving cleanliness, fixing broken amenities, and enhancing room facilities.Your insights guide us towards delivering a better guest experience. Please be assured that your concerns will be shared with the relevant teams for immediate attention and improvement.We genuinely value your feedback, and we hope to have the opportunity to welcome you back for a much-improved stay in the future.
Anuar
Superior Twin Room
Stayed in Aug 2023
Business travelers
11 review
3.7/5
Posted on Aug 29, 2023
Hotel ok, servis kurang sikit
Response from Property: Thank you for sharing your feedback. We apologize for any shortcomings in our service and appreciate your honesty. We take your comments seriously and will work to improve. We hope to have the opportunity to provide you with a better experience in the future.
Saiful Azhar
Superior Room
Stayed in Jan 2022
Couples
10 review
1.7/5
Posted on Jan 4, 2022
Service was not good , very old furniture and the only good is the scenery.
Shi Quan
Superior Room
Stayed in May 2022
Solo travelers
6 review
4.5/5
Great
Posted on Jul 19, 2022
Good village experience. Fantastic scenery view. But the location is so isolated and there is not any bus stop or transport.
Response from Property: Thank you for sharing your experience! We're thrilled to hear you enjoyed the good village vibes and fantastic scenery. We appreciate your feedback about the isolated location and lack of transportation options. We'll take this into consideration as we aim to enhance our guests' overall experience. We hope to welcome you back for another memorable stay.
Maya Darina
Superior Room
Stayed in Sep 2022
Family
2 review
4.7/5
Amazing
Posted on Sep 11, 2022
Everything is ok.. just need pay more to get pool view
Response from Property: Thank you so much for taking the time to share your positive feedback! We are delighted to hear that you enjoyed your stay with us. Your kind words are truly appreciated, and they motivate us to continue providing excellent service. We look forward to welcoming you back for another memorable experience.
Zaini
Superior Room
Stayed in Oct 2021
Family
17 review
5.0/5
Outstanding
Posted on Oct 24, 2021
The hotel is clean and the staff is accomodative
Response from Property: We appreciate your feedback. We apologize for the service and outdated furniture concerns. Your input is invaluable, and we're committed to improvements. We hope for another chance to provide a better experience during your next visit.
Samuel
Superior Twin Room
Stayed in Jun 2024
Solo travelers
1 review
2.5/5
Posted on Jun 9, 2024
The largest resort in the area: On the first day of check-in, I couldn't even read the card on the door lock, so I flipped through the left one and rotated a few cards first. The entire hotel will have a power outage from 5 to 6 pm on the next day, leaving some basic facilities such as elevators/partial public lighting without power. The other night I couldn't read the card on the door lock, so I had to hire someone to change the other lock. Then I returned to my room after breakfast the next morning and couldn't read the card again, but this time I changed the card and it was ok. (Titi breakfast includes fried noodles, fried rice, porridge, baked beans, sausages, square buns, corn flakes, and general drinks) I won't stay here again unless necessary.
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Fi _wahab
Superior King Room
Stayed in Jan 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Jan 12, 2024
Beautiful view Clean place Large swimming pool Suitable for families too
Original TextTranslated by Google
Response from Property: Thank you for your lovely review! We're thrilled you enjoyed our beautiful surroundings, clean facilities, and spacious pool. We're glad to be a family-friendly choice. Can't wait to welcome you back soon!