Best Western Plus New England Inn Suites Guest Reviews
3.7/5
81 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.9
Amenities3.8
Service3.4
Cleanliness3.8
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All reviews(81)
Positive reviews(16)
Reviews with photos/video(8)
Negative reviews(1)
Antwan jones
1 King Bed, Non-Smoking, Microwave, Refrigerator, High Speed Internet Access
Stayed in May 2024
Solo travelers
9 review
3.2/5
Posted on May 25, 2024
This was a great experience they accommodated me very professionally thank you.
Alicia
King Room
Stayed in Feb 2022
Family
1 review
4.5/5
Great
Posted on Mar 22, 2022
Unfortunately even after double checking the pool was open it was closed when we arrived for a broken pump or something. Very quiet hotel with great staff right on the Berlin turnpike.
YoungJordan
1 King Bed, Non-Smoking, Microwave, Refrigerator, High Speed Internet Access
Stayed in Jun 2022
Family
5 review
5.0/5
Outstanding
Posted on Jul 24, 2022
Excellent everytime.
Guest User
1 King Bed, Non-Smoking, Microwave, Refrigerator, High Speed Internet Access
Stayed in Nov 2024
Family
6 review
2.3/5
Posted on Nov 27, 2024
The room was average, the heater and refrigerator were noisy. The front desk had a very bad attitude. We arrived at the hotel at 11 o'clock and asked if we could check in earlier. After checking, the front desk said that there were clean rooms available, but it would cost $45 to check in two hours in advance and $25 to check in one hour in advance. We said that this was the first time we encountered this situation, and usually if there were no clean rooms, it would not work, but if there were clean rooms, they would be willing to help, after all, it is a service industry. The front desk had a very tough and bad attitude, saying that there was no room for negotiation, and it was only a few dozen dollars! I will not book this hotel again next time.
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Anonymous User
2 Queen Beds, Non-Smoking, Microwave, Refrigerator, High Speed Internet Access
Stayed in Aug 2023
Family
9 review
4.0/5
Very Good
Posted on Nov 5, 2023
The express hotel is generally good, but the hygiene needs to be improved. The hotel has breakfast, which is a simple meal. You basically need a car to travel, and it's not too far to go to Wesleyan University. An Uber ride costs about 20 dollars.
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Woniuyebenpao
1 King Bed, Non-Smoking, Microwave, Refrigerator, High Speed Internet Access