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5 star

Hilton Berlin
3.9/5136 Reviews

Hilton Berlin

Berlin City Centre Berlin|1.14km from Libeskind-Bau
The location of Hilton Berlin is fantastic and the exterior of the hotel plus the lobby is very beautiful. Very walkable location with many surrounding dining and sightseeing options. Overall, housekeeping was good. The rooms run fairly small and look dated, so value for money is not that great. Bathroom is clean but not very well-maintained, especially the toilet. The check-in concierge staff were ok but I would expect friendlier and more proactive service for the price we were paying and being a diamond member as well. The staff who was a blonde lady with glasses checked me in and out and was the friendliest staff i encountered during my stay. Rarely did the other staff smile or greet us when we walked past them and they generally did not have great customer service skills, and generally just unfriendly. The front door concierge and door staff were much friendlier and greeted us more than the check-in staff. I also had a very terrible experience with the night security staff when my friend and I came back to the hotel around 6 am after a night out. We walked in and were stopped by a man who was not wearing any uniform, or any attire to signal he was working at the Hilton, and in regular clothes, he was a bit hard to understand because he had a thick accent, and I thought he might be another patron at the hotel or a taxi driver, so I politely smiled at him and said “no thank you” and walked towards the elevator. He got extremely angry, began shouting at me, and said he was a worker there and showed me his keys with a Hilton keychain. He wanted to verify that we had a room key. While we were taking out the key, he was calling me rude and dismissive and that I was a terrible person. It was so jarring because there was no need to be that rude, he was acting like I shooed him away when I’m reality it was a miscommunication. He then went into the back of the concierge to complain about me loudly, didn’t even wait till I was out of earshot. It was hard to identify him as a staff, much less security, and I didn’t need to be scolded like a child. Overall, very unprofessional and made the remainder of my stay feel much more sour. I can look past the dated rooms because I know that is out of the staff’s control at that point of time. But unprofessional and unfriendly staff make the value of my stay and diamond member status much worse.
Hotel Luc, Autograph Collection
4.5/566 Reviews

Hotel Luc, Autograph Collection

Berlin City Centre Berlin|1.42km from Libeskind-Bau
TLDR: The Hotel Luc met minimum expectations of a luxury hotel, but its management failed to address a simple incident, ultimately impacting a very meaningful trip, during which I got engaged. When planning my recent trip to Berlin, I debated between Hotel Luc and the Westin, ultimately choosing the former. Unfortunately, my experience at Hotel Luc has left me regretting this decision. A luxury boutique hotel should excel in room decor, cleanliness, accessible amenities, and courteous staff. However, what truly sets a luxury hotel apart is its management's ability to provide tailored service to guests in handling incidents or requests. So what happened? I got engaged on this trip and wanted to capture the moment in photos around Berlin. Excitedly putting on my favorite cotton dress shirt, I used the hotel iron on the cotton setting. Shockingly, the iron burned huge hole in my shirt, turning the fabric into plastic that stuck to the iron. Immediately, I reported the incident to the front desk, who directed me to email the manager. The manager’s response: “I am very sorry that your shirt apparently could not withstand the heat of the iron and was irreparably damaged. However, I regret to inform you that we are unable to offer you a refund/ reimbur*****t for this. The use of irons in the room is at your own risk and we are not liable in this case. As it concerns the rear collar area, I hope that you will receive goodwill from the manufacturer by explaining the situation and explicitly pointing out that you have only selected the lowest ironing heat - this may change the liability towards the manufacturer.” In summary, the hotel manager: - Refuses to admit the iron was faulty - Denied any liability - Shifted blame to the clothing manufacturer (Bonobos) - Suggests that I should lie to the clothing manufacturer about the iron setting Upon returning to the US, I filed a complaint with Marriott, which accidentally directed my complaint to the wrong hotel (Moxy). Despite the error, Moxy, an international Marriott brand, promptly offered reimbur*****t, no questions asked. When I corrected the mistake and told them it was the Hotel Luc that was liable, the Hotel Luc manager continued to deny responsibility. A few takeaways from this: - Stay at a larger international brand when traveling abroad for better support - The Hotel Luc failed to address common incident, refusing accountability, while an international brand quickly addressed the issue While the Hotel Luc met my minimum expectations of a luxury hotel, its management’s failure to address a simple request ultimately impacted a very meaningful trip.

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Business travel

Courtyard by Marriott Berlin City Center
4.7/573 Reviews

Courtyard by Marriott Berlin City Center

Berlin City Centre Berlin|0.93km from Libeskind-Bau
This is a modern functional hotel (which we booked via BA holidays) apparently popular for conferences, so you get the picture. Four of us went for a city break. The hotel is well situated within easy walking distance of Gendarmenmarkt. Spittelmart U-bahn is 2 minutes away. Easy and welcoming check-in. Our rooms were comfortable and spacious. The bathroom had an excellent walk-in shower although the wash basin had the depth of a birdbath. What was surprising was the amount of wasted space in the bedroom with a great void between the bed and the door which could have been used for some proper drawers and shelves. As it was, there was only 1 drawer and 3 shelves, one of which was useful only if you were 2 metres tall (see photo). The wardrobe, if you could call it that, was an open hanging space, but it was situated at right angles to a padded seat (see photo) making accessibility difficult and there was only one chair in the room. Tea-making facilities were available but instant coffee only and powdered milk. We used to take a small jug of milk from breakfast and keep it in the fridge. There was a very good and comprehensive breakfast with just about everything one could want. As a morning tea drinker I cannot comment on the coffee which came from a machine, but there was an excellent selection of leaf teas. The hot food was OK, but nothing cooked to order so that eggs were either warm scrambled or hard boiled. Staff were very helpful and dishes promptly refilled. We didn’t use the restaurant for dinner as the menu looked pretty basic but there are restaurants within walking distance. All in all, nothing special but I would still recommend it for a short stay.
Novotel Berlin Mitte
4.3/595 Reviews

Novotel Berlin Mitte

Berlin City Centre Berlin|1.41km from Libeskind-Bau
In summary: Superb breakfast, good rooms, pretty good location (but there are better in Berlin), a few details could be improved. Good value for money. Accor has a huge range of hotels in Berlin, this is for them a midrange offering. The rooms are of reasonable size, I had a huge bathroom, minibar and room safe. Very clean. Bed surprisingly comfortable. Free wifi good enough for video streaming (there's also 'premium wifi' you can pay for). TV and heating controls fussy. Shower gel holder in the bathroom remained empty throughout my four day stay though there was liquid soap by the sink. Reading lights in room below average. Reception friendly, a little chaotic. The hotel restaurant is open in the evenings, snacks and drinks available after hours. Locked luggage storage next to reception. Breakfast is really nice - great coffee and fruit juice, all the rest as you would expect including some cold fish dishes. One level below an 'omelette bar' status but still pretty good for this price level of hotel. Location in Berlin Mitte is pretty good - they're two U-Bahn stations and several bus stops within a few minutes' walk, even though some of the bus schedules are a bit disappointing. Nikolaiviertel is 5 minutes walk away and if you increase your walking time to 15 minutes you can get to Alexanderplatz and Museuminsel easily enough. There are better location hotels in Mitte but it's quite OK really. Good value for money; rates vary quite a bit by day of the week (so if your travel days are flexible play around with your stay dates). I generally stay either more downmarket or more upmarket than this but it's interesting to see how a midrange hotel works - quite OK, though as often in this category of hotel proactive detail management doesn't get priority. I would recommend.
The Westin Grand Berlin
4.4/5114 Reviews

The Westin Grand Berlin

Berlin City Centre Berlin|1.61km from Libeskind-Bau
Four things to know about this hotel before you book. 1. If you book early you will pay more. 311 euros a night booked three months ahead. 200 euros a night booked three weeks ahead. Look at any booking website. 2. On check-in they take the full amount of your stay from your credit card, plus a 50 euros a day deposit ”in case you use the mini-bar”. (In fact the mini-bar is empty - see photo). This might be a problem if you have credit limit issues. 3. They use sweaty, clammy poly-cotton bed-linen - see photo of label. You cannot change hotels because they have already trousered your money. To sleep properly we had to buy our own fully cotton bed-linen - see photo of receipt. The reason they use poly-cotton is explained on the manufacturer's website: ​”Bed linen must be lightweight...thus allowing staff to work faster....Experience shows that savings of 5 to 10% can be achieved”. Nothing about the comfort of guests. The staff say that all Westin hotels use poly-cotton. Totally unacceptable in a serious hotel and we shall not stay in a Westin hotel again. 4. Because of the hotel's layout, most bedrooms are 50 to 120 meters from the elevators. In the course of a day you can easily walk a kilometre or more to and from your room. In other respects it is well positioned, if you wish to be in Mitte, the breakfast is good, and the staff are professional and helpful to the extent that the chain allows. Garden rooms are a very little bit smaller than rooms on the street, but much quieter and a few have a balcony.

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Top rated hotels in Berlin

Searching for hotels near Libeskind-Bau? Compare room rates and reviews to find your ideal stay.
Ibis Berlin City Potsdamer Platz
3.8/559 Reviews
Kreuzberg
Good location, small rooms but basic facilities and clean. It is convenient to travel, there are many attractions around, and the airport is about 26 Euros. The room booked did not include breakfast, but there was a buffet on the first floor, 12 euros for one person. To experience the local breakfast in Berlin, we chose to go out and have breakfast in the bakery. The hotel helps to make a reservation for a taxi and needs to pay for the service. The actual taxi at the entrance of the hotel is not difficult to call. When leaving the hotel, it is a black taxi. It feels like being bypassed.
Mercure Hotel & Residenz Berlin Checkpoint Charlie
4.3/5106 Reviews
Berlin City Centre
The room was spacious and functional, with a neat desk and sofa set, and was equipped with high functionality like a semi-suite room. The location felt inconvenient while I was unfamiliar with the geography, but once I got used to it, both U2 and U6 lines were available, which was very convenient. The breakfast was very good, the quality of the ingredients, the decor of the dining room, the variety of the menu, etc.
Select Hotel Berlin Gendarmenmarkt
4.5/5138 Reviews
Berlin City Centre
My main consideration for any hotel is the LOCATION, NEIGHBOURHOOD & PRICE. This hotel is very near to metro, easily accessible & walkable to major sites. It is very near to Gendarmenmarkt. There are many restaurants & convenient stores in the vicinity. We felt safe in the neighbourhood when we were outside late night. Based on the many reviews, i chose the 226 sq ft room, spacious enough for us, a couple w 2 large luggage. It was quiet even though the room was facing the main road. The room, shower & toilet were clean & functional. The room cleaned & towel changed daily. I would stay here again if I return to Berlin.
Select Hotel Berlin Checkpoint Charlie
4.3/583 Reviews
Kreuzberg
This hotel is an ideal residential neighbourhood, but also central to many attractions. Seconds from Liebeskind’s Jewish Museum, a short walk to Potsdamer Platz, etc. Superb breakfast, tidy modern rooms and excellent staff. Very comfortable and user friendly across all criteria. I would stay here again any time. Quiet street for the centre of Berlin.
Hotel the Yard
4.2/552 Reviews
Kreuzberg
Breakfast was really good (especially considering standard German -level), and the room was really nice and had an excellent view, especially because we got a free upgrade for our room due to fully booked hotel situation. We also liked the location, for example a Michelin star restaurant ”Nobelhart & Schmutzig” was nearby, to which we were able to get a table. But if you are looking for the best parties and some ”queer -action”, you might want to check out a place to stay a bit closer to the Kreuzberg center. It's approx. 20-30 minutes walk from the hotel. The only small criticism comes from the Bathroom lighting. If you need to go to the bathroom during the night, be prepared to be blinded by the lighting - there's no option to put on a dimmer nightlight. No biggie though. Also, we did not try the Spa -area, so cannot comment on that.
Mondrian Suites Berlin am Checkpoint Charlie
4.2/5103 Reviews
Kreuzberg
There is a parking lot nearby, but I do n’t have a car rental so it is not very clear, but there are good Chinese restaurants nearby. The satisfaction with this room is beyond my expectation, it is very spacious, and there are sofas and armchairs to make light meals by yourself. The heating and hot water supply is sufficient. Berlin is very cold these days. When I go out to take a hot bath, my body is warming up, especially comfortable. The hotel staff was very nice. It is also close to many attractions, and the transportation is very convenient. It is only 20 minutes to the central station. It is highly recommended for friends who want to visit Berlin. Also, did I say that the WIFI signal here is super good ...

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