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Aeronaut Service Apartments Neukölln-Kreuzberg by Pearl 1
4/518 Reviews

Aeronaut Service Apartments Neukölln-Kreuzberg by Pearl 1

Berlin|1.82km from Tempelhofer Park
During my recent stay at your hotel, I encountered a number of issues that affected my overall experience. While the hotel appeared relatively new and clean, there were several areas where improvements are needed. 1. Blocked Floor Drain: One evening, as I prepared to take a shower, I noticed that the floor drain was completely blocked. This was highly inconvenient and unexpected. As a hotel guest, I believe it is not my responsibility to unclog drains manually. The task was unpleasant and should have been addressed by the hotel staff promptly. 2. Lack of Proper Cleaning Services: The cleaning services provided during my stay were disappointing. We had to repeatedly request basic cleaning essentials such as vacuuming and toilet paper. It was frustrating to spend a significant portion of our vacation time coordinating with the cleaning staff, especially considering that our requests were not excessive. 3. Inadequate Floor Cleaning: Upon arrival, we noticed that the floors were dirty and had not been properly vacuumed. This gave a poor first impression and indicated a lack of attention to detail in maintaining cleanliness. 4. Inconsistent Trash Management: The handling of trash was inconsistent. While one of the trash cans was emptied, the other remained full, suggesting an incomplete job by the housekeeping staff. Consistency in maintaining cleanliness is crucial for a pleasant guest experience. 5. Inconsistent Towel Change Service: The towel change service was also inconsistent. Some days, the towels were replaced, while on other days, they were not. This inconsistency can leave guests feeling uncertain about the level of service they can expect during their stay. 6. Misleading Information about Air Conditioning: One of the most significant issues we faced was the absence of the air conditioning system that was promised on ***********. This was particularly problematic as we had a family member with asthma, and the lack of cool air aggravated their symptoms. False information provided regarding amenities is not only misleading but also poses potential health risks to guests. I hope this review provides comprehensive feedback that will assist the management in identifying areas for improvement. It is my sincere hope that necessary actions will be taken to rectify these issues, ensuring that future guests have a more positive and comfortable stay at your hotel. Due to these problems, we decided to check out a day earlier than planned. We hope to hear from you regarding our concerns and the appropriate resolution to address the issues we encountered during our stay.
City Hotel Gotland
3/512 Reviews

City Hotel Gotland

Kreuzberg Berlin|2.12km from Tempelhofer Park
We booked a two-bed room and called the day before arrival to tell you we would arrive after 18:00. Fortunately, because our reservation was accidentally not registered. At the arrival, we picked up the key from the key box and went to foot (with baggage) to the 3rd floor to see that we had a single room. After a friendly lady's call, we could take the key to a double room from the treasure, fortunately on the ground floor. The ”hotel” is a normal residence where the hotel rooms are spread across several floors. At 23:30 we heard about us children's scream and trample. In total, the rooms equipped with cheap furniture have just descended. The shower was still in the predecessor's shampoo bag, and the next morning a strange hairbrush was found in my bed, which I probably had taken with my feet from the floor (tape floor) (or was it already in bed?). We found foreign hair on the sofa too. Breakfast: Of course, breakfast cannot be compared to a five-star hotel. There were, among other things, coffee from the machine (OK), musli, some plates of sauce and cheese, packed marble stores and as hot foods simple box sauces, a rush mass and broken (in the other way not stable) mirror eggs. They were lawful to cold. After the few fresh breads were away, there were those from the previous day - hardly eating. And the bread plates were still there for at least one day and were hard. From the extent of breakfast may be still appropriate, but qualitatively underground. I wonder how to evaluate it positively. Robust feelings with a hanging for adventure holiday can enjoy staying there for a night. For € 49,- I'm sure that experience is too expensive.

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Searching for hotels near Tempelhofer Park? Compare room rates and reviews to find your ideal stay.
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goes so
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Nena Apartments - Bergmannkiez EHM Traumbergflats
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Everything is great except the renovations outside the building, hard to find the apartment and it’s no sign.
Mercure Hotel Berlin Tempelhof
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Good hotel, not really central but with good public communcations just outside. Good enough breakfast, good rooms. The opening times for de the bar and restaurant is a bit short, probably because of covid. The Garage is reasonably priced and feels safe.
Aeronaut Service Apartments Neukölln-Kreuzberg by Pearl 1
4/518 Reviews
During my recent stay at your hotel, I encountered a number of issues that affected my overall experience. While the hotel appeared relatively new and clean, there were several areas where improvements are needed. 1. Blocked Floor Drain: One evening, as I prepared to take a shower, I noticed that the floor drain was completely blocked. This was highly inconvenient and unexpected. As a hotel guest, I believe it is not my responsibility to unclog drains manually. The task was unpleasant and should have been addressed by the hotel staff promptly. 2. Lack of Proper Cleaning Services: The cleaning services provided during my stay were disappointing. We had to repeatedly request basic cleaning essentials such as vacuuming and toilet paper. It was frustrating to spend a significant portion of our vacation time coordinating with the cleaning staff, especially considering that our requests were not excessive. 3. Inadequate Floor Cleaning: Upon arrival, we noticed that the floors were dirty and had not been properly vacuumed. This gave a poor first impression and indicated a lack of attention to detail in maintaining cleanliness. 4. Inconsistent Trash Management: The handling of trash was inconsistent. While one of the trash cans was emptied, the other remained full, suggesting an incomplete job by the housekeeping staff. Consistency in maintaining cleanliness is crucial for a pleasant guest experience. 5. Inconsistent Towel Change Service: The towel change service was also inconsistent. Some days, the towels were replaced, while on other days, they were not. This inconsistency can leave guests feeling uncertain about the level of service they can expect during their stay. 6. Misleading Information about Air Conditioning: One of the most significant issues we faced was the absence of the air conditioning system that was promised on ***********. This was particularly problematic as we had a family member with asthma, and the lack of cool air aggravated their symptoms. False information provided regarding amenities is not only misleading but also poses potential health risks to guests. I hope this review provides comprehensive feedback that will assist the management in identifying areas for improvement. It is my sincere hope that necessary actions will be taken to rectify these issues, ensuring that future guests have a more positive and comfortable stay at your hotel. Due to these problems, we decided to check out a day earlier than planned. We hope to hear from you regarding our concerns and the appropriate resolution to address the issues we encountered during our stay.
Hotel Ludwig Van Beethoven
4.2/566 Reviews
Kreuzberg
Hotel in good location, cheap. Tip: On the reception there are thinner, narrow head kitchens.

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