Sonesta Select Bettendorf

There was no service. When I arrived (1) cleaning person for a 3 level Hotel. I had to wait to check in. No swimming pool, breakfast as advertised. They did have coffee but it was cold. Hallways, elevator were dirty and carpet was stained very bad. My tub would not drain. It had hair in the bottom of the tub. Had to ask for toilet paper after 1 day.

First, 3:30, and my room wasn't ready. Gave me another room, had a 4:00 event. Second, the front desk gal was hard to understand, I had her repeat several times. Accent, Very soft voice. She needs to speak UP. Third, She gave me my card... no directions as to where my room was.....I looked at her a couple seconds, finally asked where my room was, SHE POINTED!!!!!😐😑. Fourth, no extra TP, or kleenex, ran out and had to use TP.....sparingly as very little left on roll. Tried calling front desk 3 times starting at 7:30, no answer!!!!!! Room was clean, bed was very comfortable, nice and Quiet. I give housekeeping a 5, front desk 1. I will come back, with my own TP and kleenex😊

good low priced option. rooms well appointed, clean, comfortable. grounds need some care, e.g., cigarette butler by door in pieces with butts scattered, outside door key-lock non-functioning. Room was nicely quiet in face of good occupancy based on number of cars in lot.

For the cost it was worth it!

Have stayed at this location several times. Last year breakfast was great for a Continental breakfast. Typical choices of eggs, sausage in warmers, and a pancake machine that in theory is awesome but wasn't quick and required staff to change batter, they had Greek yogurt, fruit, bagels etc. I appreciated they had lactose free milk as an option. Then last several months they said they frequently would say they are waiting on weekend shipment so it was cereal, bagels, apples kind of deal. This last stay it looks like they may have gotten new owners? Being an early riser I went to see if they had hot coffee an hour before breakfast hours, they had yesterday's, as well as over flowing trash, filthy tables, leftover bagels. The only thing that came out after was coffee, because front desk was kind enough to make it, previous bagels and 8 half defrosted muffins. This stay all trashes were overfilled, check in and man working 3 rd shift weren't friendly, morning lady with coffee was stellar, I recognized her from previous stay. Room was clean, beds were comfortable. Common woman's restroom was trashed, I waited and walked back to my room. For the price, if they fixed previous mentioned problems, would have been a great deal. It looks like they are transitioning management of some sort but unfriendly staff and gross common areas is ridiculous. We will stay here again in the near future and hoping new management takes roles seriously and this doesn't become another super 8

Not a bad place to stay. Especially for price. Id stay again

Check in was smooth and easy. We had issues with the drain in our bathtub that we were told could not be resolved due to management. We found that the jacuzzi was not operational, and they have discontinued hot breakfast. These were all things that we were looking forward to and a reason. We booked the hotel. We will not come back.

The hotel is modern looking and clean. The breakfast was lacking, bagels only, and one of the outside door locks was jammed up. Otherwise excellent!

Advertised breakfast but it consisted of bagels, apples, and coffee. Nothing more!