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Holiday Inn Express Detroit-Birmingham
3.9/553 Reviews

Holiday Inn Express Detroit-Birmingham

Birmingham|0.62km from Baldwin Public Library
On tuesday night (July 9) at midnight I entered the Holiday Inn (after having ”succesfully checked in at 8 pm) only to find my key did not work. When I went downstairs to talk to the clerk, he was immediatly very defiant. Adam, the staff person, stated that it ”obviously” did not work because my credit card did not have suficent funds. For the record, I have a corporate credit card that has a very hefty credit line. I explained that I had checked in succesfully earlier that night, but he was not having it. He would not accept the same credit card, or even try to make it work, and said I needed another card or he could not help me. This is at midnight, so I obviously had very little alternate options of asking a colleague or another hotel for assistance. Adam was so rude, that after a back and forth of a few minutes, I left dumbfounded- to the streets to find a solution. Again, at midnight, in Detroit. I walked to The Townsend where I was helped even though they were sold out (see my review). Now- this was a last minute reservation, and I was willing to give Holiday Inn another chance, because I had had two previous bad experiences at a Holiday Inn this year. The first being at Pomona, California, where I went on a business trip and had no wifi for the 3 days I was there. No aplogies, no explanation. Just ”find a starbucks with wifi” as a solution. The second experience was near Gainseville wher I stayed 3 days and my bathroom was out of service for the 3 days. The 3 days they promised to fix it, yet they did not. Did not offer me an alternate room, they only offered me extra points on my loyalty card. This was obviously the last straw. I have shared this experience with my colleagues and we have all pledged to never stay at a Holiday Inn. I work for a multinational compnay. We have about four offices with approximately 200 employees who travel consistently to the Birmingham office for business. Holiday Inn can now thank Adam for losing that business with his disregard for guest services. As a final note, my assistant called my credit card company, and Adam the following morning. She confirmed with Adam that it was a mistake on his part, and he realized that a few minutes later, yet he never bothered to call me on my cell to have me come back. He just wrote it off as a ”miscommunication” amongst his staff. Thanks for nothing.

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Top rated hotels in Birmingham

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Holiday Inn Express Detroit-Birmingham
3.9/553 Reviews
On tuesday night (July 9) at midnight I entered the Holiday Inn (after having ”succesfully checked in at 8 pm) only to find my key did not work. When I went downstairs to talk to the clerk, he was immediatly very defiant. Adam, the staff person, stated that it ”obviously” did not work because my credit card did not have suficent funds. For the record, I have a corporate credit card that has a very hefty credit line. I explained that I had checked in succesfully earlier that night, but he was not having it. He would not accept the same credit card, or even try to make it work, and said I needed another card or he could not help me. This is at midnight, so I obviously had very little alternate options of asking a colleague or another hotel for assistance. Adam was so rude, that after a back and forth of a few minutes, I left dumbfounded- to the streets to find a solution. Again, at midnight, in Detroit. I walked to The Townsend where I was helped even though they were sold out (see my review). Now- this was a last minute reservation, and I was willing to give Holiday Inn another chance, because I had had two previous bad experiences at a Holiday Inn this year. The first being at Pomona, California, where I went on a business trip and had no wifi for the 3 days I was there. No aplogies, no explanation. Just ”find a starbucks with wifi” as a solution. The second experience was near Gainseville wher I stayed 3 days and my bathroom was out of service for the 3 days. The 3 days they promised to fix it, yet they did not. Did not offer me an alternate room, they only offered me extra points on my loyalty card. This was obviously the last straw. I have shared this experience with my colleagues and we have all pledged to never stay at a Holiday Inn. I work for a multinational compnay. We have about four offices with approximately 200 employees who travel consistently to the Birmingham office for business. Holiday Inn can now thank Adam for losing that business with his disregard for guest services. As a final note, my assistant called my credit card company, and Adam the following morning. She confirmed with Adam that it was a mistake on his part, and he realized that a few minutes later, yet he never bothered to call me on my cell to have me come back. He just wrote it off as a ”miscommunication” amongst his staff. Thanks for nothing.
The Daxton
4.5/5102 Reviews
The Daxton is a great hotel it’s pretty consistent every time I stay. I rate cleanliness a 3 because my experience has been hit and miss. The first and second time I stayed the cleanliness was on point. The third time I stayed they put me in a room that just wasn’t very clean they apologized, moved me immediately and upgraded my room that was nice. The last time I stayed whoever cleaned my bathroom had shedding hair or something and there were long strands of hair that were not my own in the shower and on my towel. That wasn’t cool but it happens. The amenities are great they have a complimentary snack area in each floor with coffee, tea, beverages and little pastries and snacks which is an excellent extra and overall the service is great. The area around the hotel is very walkable there is great shopping and food options there’s even a nice park nearby. The Daxton has become my go to hotel when visiting MI and I come up quite a bit.

Frequently Asked Questions

  • Which hotels near Baldwin Public Library are the most popular?

    The Townsend Hotel,The DaxtonandHoliday Inn Express Detroit-Birmingham are some of the most popular hotels.

  • Which hotels near Baldwin Public Library are popular with budget travelers?

    Whether you're traveling for business or going on a vacation, Holiday Inn Express Detroit-Birmingham is your best choice.

  • What's the average price of hotels near Baldwin Public Library this weekend?

    According to Trip.com's data, the average price for a weekend night at hotels near Baldwin Public Library in Birmingham is CAD 483. Prices fluctuate often; this rate is for reference only.

  • What hotels near Baldwin Public Library offer breakfast?

    A delicious breakfast is a great way to kick start your day. If you want to stay at a hotel with breakfast near Baldwin Public Library in Birmingham, consider The Townsend Hotel,The DaxtonandHoliday Inn Express Detroit-Birmingham . Be sure to book these popular hotels in advance!

  • What's the average price per night of hotels near Baldwin Public Library?

    According to Trip.com's data, the average price per night at hotels near Baldwin Public Library in Birmingham is CAD 602. Prices fluctuate often; this rate is for reference only.

  • Which hotels near Baldwin Public Library have free Wi-Fi?

    Whether you're traveling for business or leisure, Wi-Fi is an essential. The Townsend Hotel,The DaxtonandHoliday Inn Express Detroit-Birmingham are all popular hotels that have free Wi-Fi.

  • Which hotels near Baldwin Public Library have gyms?

    Since staying fit is important to a lot of guests, it's no surprise that gyms can be found in many hotels. The Townsend Hotel,The DaxtonandHoliday Inn Express Detroit-Birmingham are some popular hotels with gyms.

  • What are some accessible hotels near Baldwin Public Library?

    The Townsend Hotel,The DaxtonandHoliday Inn Express Detroit-Birmingham are popular accessible hotels.

  • What hotels near Baldwin Public Library have non-smoking rooms?

    Many guests care about the quality of the rooms they stay in and want to ensure that their rooms have fresh, clean air. The Townsend Hotel,The DaxtonandHoliday Inn Express Detroit-Birmingham are all popular hotels with non-smoking rooms.

  • Which popular hotels near Baldwin Public Library have parking?

    If you're planning on driving to Baldwin Public Library in Birmingham, why not stay at The Townsend Hotel,The DaxtonandHoliday Inn Express Detroit-Birmingham ? These are all popular hotels with parking lots.

  • What hotels are recommended near Baldwin Public Library?

    If you're having a hard time choosing a hotel, consider staying at The Daxton,The Townsend HotelandHoliday Inn Express Detroit-Birmingham , these hotels have great reviews. Be sure you book early!

  • Which popular hotels near Baldwin Public Library have pools?

    Summer is a great season to take your kids or family on a trip to Baldwin Public Library in Birmingham. The Townsend Hotel is a popular hotel with a pool.

  • What popular hotels near Baldwin Public Library have restaurants?

    If you like the idea of sampling local flavors while traveling, consider staying at The Townsend HotelandThe Daxton . There are plenty of restaurants that serve local dishes near these hotels.