Best Hotels near Eton Market, Birmingham

On tuesday night (July 9) at midnight I entered the Holiday Inn (after having ”succesfully checked in at 8 pm) only to find my key did not work. When I went downstairs to talk to the clerk, he was immediatly very defiant. Adam, the staff person, stated that it ”obviously” did not work because my credit card did not have suficent funds. For the record, I have a corporate credit card that has a very hefty credit line. I explained that I had checked in succesfully earlier that night, but he was not having it. He would not accept the same credit card, or even try to make it work, and said I needed another card or he could not help me. This is at midnight, so I obviously had very little alternate options of asking a colleague or another hotel for assistance. Adam was so rude, that after a back and forth of a few minutes, I left dumbfounded- to the streets to find a solution. Again, at midnight, in Detroit. I walked to The Townsend where I was helped even though they were sold out (see my review). Now- this was a last minute reservation, and I was willing to give Holiday Inn another chance, because I had had two previous bad experiences at a Holiday Inn this year. The first being at Pomona, California, where I went on a business trip and had no wifi for the 3 days I was there. No aplogies, no explanation. Just ”find a starbucks with wifi” as a solution. The second experience was near Gainseville wher I stayed 3 days and my bathroom was out of service for the 3 days. The 3 days they promised to fix it, yet they did not. Did not offer me an alternate room, they only offered me extra points on my loyalty card. This was obviously the last straw. I have shared this experience with my colleagues and we have all pledged to never stay at a Holiday Inn. I work for a multinational compnay. We have about four offices with approximately 200 employees who travel consistently to the Birmingham office for business. Holiday Inn can now thank Adam for losing that business with his disregard for guest services. As a final note, my assistant called my credit card company, and Adam the following morning. She confirmed with Adam that it was a mistake on his part, and he realized that a few minutes later, yet he never bothered to call me on my cell to have me come back. He just wrote it off as a ”miscommunication” amongst his staff. Thanks for nothing.

We had our daughter's Sweet 16 Birthday Celebration at the Hilton Garden Inn Troy and stayed there with family members. The rooms were spacious and immaculate with microwave, fridge, Keurig, amenities etc.. everything that we needed. The hotel itself is absolutely gorgeous and impressed our guests. The food was elegantly displayed and delicious and the Event staff were superb. Our guests were greeted and served the entire evening. Everyone felt special and couldn't stop talking about the event. Many of our guests said that they would love to host their next event there. To top off the evening, the hot tub was awesome! I would highly recommend this hotel for your next event as well as stay. If you love upscale living, this is the right hotel. The banquet room, bar area, lobby, sitting areas, are absolutely gorgeous!

Breakfast is general, bread, cereal, milk and the like. The location is on the roadside, there are no commercial outlets around, but this is not a problem. Within a few kilometers of driving, there are more shopping malls. There is a parking lot. The hotel is relatively simple and has no place for children to play.

My recent stay at the Somerset Inn was a very comfortable and enjoyable experience. The people I interacted with throughout my week-long stay are all courteous and accommodating, from the front desk to the restaurant. My room was in a convenient location, it was clean, and the bed and seating very comfortable. Meals in the restaurant were wonderful...in the morning it is so relaxing to sit at a table and have coffee and a lovely (full) breakfast. The manager, Duane, went out of his way to introduce himself to me and ensure that I was enjoying my stay. I will absolutely stay here when I am in Troy/Detroit area for business next!

We chose this hotel over a different less expensive hotel down the street because of the highly reviewed restaurant and the beautiful interior photos on the website. We paid around $400 for this room. When we arrived, we discovered that the hotel was hosting a Classic Cars event. All of the parking spaces at the front entrance and along the sides were taken up by Classic Cars and parade tents filled with partying people. There was a very loud band blocking the hotel entrance as well, and it was raining. This all might have been fun if we were Classic Car enthusiasts, but we are not. We're just regular family people and we were there for a baptism at the church down the road. The hotel bar and restaurant were completely filled with event guests. We discovered we had been booked into an Accessible room, meaning that it was outfitted for wheelchairs, but we are young(ish) and not disabled. Other than that, the room was pretty......until we opened the curtains and were staring at what must have been the entire HVAC system for the hotel. Possibly worst of all, there was a piped-in scent throughout the hotel - even in our room - that reminded me of cheap 1980's men's musk cologne. It was awful. It permeated our clothes, and my hair. All night, cars were revving their engines. However, the front desk staff was very nice. What we experienced was definitely not what was advertised by this hotel.

I love this hotel! We get the room with 2 tvs and it works Great! It keeps the peace, lol. Also the kitchen is awesome! The decor and patio too is awesome and gorgeous! I'm curious how it would be during normal times but right now I'm lovin them. peaceful.

This is my new favorite hotel in every city I go for business. Rooms have everything you need. Bathrooms are brand new and perfectly clean. Beds are super comfortable.