Novotel Birmingham Centre Reviews

Response from Property: Dear Guest, Thank you for taking the time to share your experience with us. We're delighted to hear that you found our hotel lovely and the location perfect.We appreciate your kind words about our helpful reception team. It's our priority to assist guests in any way we can to ensure a comfortable stay. We apologize for any inconvenience with the originally booked apartment and are glad we could provide you with a suitable alternative.Regarding the parking issue, we're pleased that our team was able to offer a solution with the parking place just behind the hotel at a reasonable rate. We understand the importance of convenient parking for our guests, and we appreciate your understanding.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another positive experience in the future.Sincerely George FFront Office Manager

Response from Property: Dear Guest, Thank you for sharing your experience. We're pleased to know that despite the party and loud music, it concluded at a reasonable time, allowing you to get a good night's sleep.We appreciate your understanding and look forward to having you stay with us again.Best regards,George FratiloiuFront Office Manager

Response from Property: Dear Guest, Thank you for your review! We're delighted to hear that you had a very good experience at our hotel. It's great to know that you found our location to be convenient and that you enjoyed our clean accommodations. We're thrilled that you also liked our breakfast offerings.Your feedback means a lot to us, and we're glad that we could provide you with a positive experience. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back again soon!Sincerely, George FFront Office Manager

Response from Property: Dear Matchylok , Thank you for taking the time to share your positive feedback with us! We're delighted to hear that you had a friendly and pleasant experience during your stay. Your kind words about our friendly arrangements and attitude are truly appreciated.It's wonderful to know that you would give priority to our hotel for future visits to Birmingham. We look forward to welcoming you back and ensuring that your next stay is just as enjoyable as the first.If there's anything specific you loved about your visit or if there are ways we can make your next stay even more memorable, please feel free to let us know.Thank you for choosing our hotel, and we can't wait to host you again!Best regards,George FratiloiuFront Office Manager

Response from Property: Dear Guest, Thank you so much for your kind words! We're thrilled to hear that you had a brilliant experience with our staff and found them to be very attentive and friendly. Providing exceptional service is at the core of what we do, and it's always rewarding to receive such positive feedback.We greatly appreciate your recognition of our team's efforts, and we'll be sure to pass along your compliments. It's guests like you that motivate us to continually strive for excellence in everything we do.We hope to have the pleasure of welcoming you back again soon for another enjoyable stay.Warm regards,George FratiloiuFront office Manager

Response from Property: Dear Khan , Thank you for taking the time to share your feedback with us. We're glad to hear that you found our hotel to be good and appreciated the efforts of our staff in providing decent service.However, we apologize for the inconvenience you experienced with the car parking system. We understand how frustrating it can be to face issues with parking validation, and we sincerely apologize for any inconvenience caused. Rest assured, we will investigate this matter further and work on improving the parking process to ensure a smoother experience for our guests.Your feedback is valuable to us as it helps us identify areas for improvement, and we appreciate your understanding and patience in reporting the issue to our reception. We will take your comments seriously and use them to enhance our customer service and overall guest experience.Once again, thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future. If there's anything else we can do to make your next stay more enjoyable, please don't hesitate to let us know. Your satisfaction is our priority, and we look forward to serving you better during your next visit.Sincerely, George FratiloiuFront Office Manager

Response from Property: Dear Narayan , Thank you for your kind review! We're delighted to hear that you had a very nice stay at our hotel, and we're glad to know that you had no complaints. It's our goal to provide a comfortable and enjoyable experience for all our guests.We appreciate your feedback and hope to have the pleasure of welcoming you back for another great stay in the future. If you have any more comments or suggestions, please feel free to share them with us. Your satisfaction is our priority.Sincerely George FratiloiuFront Office Manager

Response from Property: Dear Guest, Thank you for taking the time to provide your feedback. We're thrilled to hear that you enjoyed our convenient location with facilities nearby, spacious rooms, and excellent service.We look forward to hosting you again and providing another enjoyable experience.Best regards,George FratiloiuFront Office Manager

Response from Property: Dear James, Thank you for your kind comments and compliments I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, GeorgeFront Of House Manager

Response from Property: Dear Guest, We very much appreciate your comments regarding your recent stay at Novotel Birmingham City Centre. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. Thank you again for sharing your experience and we look forward to warmly welcoming you again to Novotel Birmingham City Centre in the near future. Sincerely, George Front Office Manager

Response from Property: Dear Guest, Thank you for choosing to stay in our hotel and leaving such a kind review here. Your satisfaction is our greatest motivation. We are glad that you are satisfied with the cleanliness of the hotel and the service attitude of our staff. Our team has been working hard to ensure that every guest is provided with excellent service and feels at home. We are glad that you like your room and are satisfied with the cleanliness and quiet environment. We always pay attention to details and the comfort of the environment to ensure that you can relax and rest in a pleasant atmosphere. Your safety is of utmost importance to us, and we are always committed to providing a safe environment to ensure that you feel comfortable and at ease both inside and outside the hotel. At the same time, we are glad that you are satisfied with the location of the hotel. The nearby Birmingham Library and the riverside scenery add a wonderful experience to your journey. The surrounding restaurants offer a variety of national flavors, bringing you a variety of choices. Sainsbury Local downstairs also facilitates your shopping needs and adds convenience to your journey. Thank you again for your support and affirmation of our hotel. We look forward to welcoming you again and providing you with a more memorable stay experience. If you have any needs or questions, please feel free to contact us and we will serve you wholeheartedly. Wish you a pleasant journey! Sincerely, George Fratiloiu Front Office Manager