Grand Hotel

OK experience - good for the price paid. Fairly basic, overall clean, no thrills accommodation.

Reception staff were very friendly and helpful. It is a very clean hotel and the bathroom that I had was extremely clean. Great, comfortable bed. The breakfast was fine, not that many options on a Sunday, but Monday had plenty more options. The location was good, if you like walking, then you can walk to a lot of the attractions from the hotel. Navat restaurant is close and there is is a café next to it - this was great! In sum, an excellent hotel for 2/3 nights in Bishkek.

I stayed here for a couple of nights at the beginning of trip through Kyrgyzstan. I found it to be a very friendly, comfortable, secure and well located hotel. My room was absolutely huge, more like a suite! More importantly, it was clean, quiet and comfortable. One thing I would say is that I'd have appreciated a safety box in the room. It's not that the hotel is not secure - it's perfectly safe - but an in room safety box or safe would've been good. Breakfast was good, a buffet style affair. When you leave the hotel, turn right and Alat-Too and central.Bishkek is a nice, safe 25ish minute walk. Very helpful staff, all in all a very nice hotel in Central.Bishkek.

Location of the hotel is great, close to everything. A small supermarket and pub across the road. From hotel door you turn left 20 min walk you get to Osh Bazaar, you turn right 20 min walk you get to Ala-Too Square. Breakfast is buffet and lots of variety of random options, everyday is different. Very cute courtyard garden at the back, I enjoyed coffee and my book. Staff are not the most friendliest, not the best friendliest I have experienced through my travel as I been to lots of other Asian countries, they are unfriendly and unwelcoming. Women worker was kind, it was more men workers. They try any way they can to sell you the room if you arrive couple of hours early, they want to charge you extra. It’s crazy bec if the room is empty ready sitting there why not give the key so people can go relax take shower after a long flight. Some sort of courtesy and kind hospitality would be helpful from staff. It be great if there was a trash bin in the rooms, there is only one in bathroom nothing in the room, also put extra toilet papers in bathroom so we don’t have to run out middle of night, kind of disturbing when you ran out of toilet paper and there is no extra one in bathroom. WiFi is ok, not the best, bec if you go different places in hotel you get kicked out and you have to find the location ex courtyard has one, breakfast room has one, different room has one depend on where is your room. So it’s annoying when you get kicked out but oh well nothing you can do. Overall hotel is average for short stay to start your travelling in Kyrgyzstan and continue.

Situated in the city centre the hotel is in easy walking distance to all of the city's highlights, attractions and parks. A low rise building with rooms over three floors the hotel retains all of its splendour. With ornate corridors and glass chandeliers adoring several spaces our stay was comfortable and memorable. Our room, better described as a suite, in addition to a large double bed had a corner sofa, fridge, wide-screen TV and a view of the internal courtyard. Hotels can be homogeneous these days The Grand Hotel definitely had a personality of its own that we appreciated and enjoyed.