Hotels Near Select Convenience in Blackpool

Really enjoyed the stay and the warm welcome. The lodge is so well located. There are plenty of snacks and the bed was very comfortable. We were really pleased with our stay. We arrived late and fortunately we had someone at the reception available to welcome us and show us our room.

Arrived early to a cheerful greeting from owner Tony.. space made straight away in the free spaces in front of the hotel for our car… Checked in by the daughter in law (sorry forgot your name).. Tony returned , asked our names which he never forgot the whole of our stay..(nice gesture) & showed us to our room which was clean,compact & comfortable… We were ready to go out for the evening & it was absolutely pouring down . Tony’s son (Jay I think?)kindly offered to ring for a taxi for us & it arrived in minutes. (No just pointing numbers out on the notice board) Bed was really comfortable,no springs poking through haha & we slept really well. The whole hotel was beautiful & warm the whole of our stay.. Breakfast was spot on. Cooked to perfection & plenty of it. John asked for a drink of water with his & the second day there was another glass of water on the table ready for him (so thoughtful).. We came here as strangers & really felt like family when we left.. Thank you all for your hospitality,friendliness & a fun filled visit.. We will definitely be back in the future..

I had asked the staff to decorate our room as a surprise for my husband for our wedding anniversary, and so much effort was put into doing this. The staff left us a card and wrote such a lovely message to complete the gesture and make it even more special. Hope you guys enjoy your mince pies and chocolate from me and hubby !! ❤️ definitely would stay again.

I really like this hotel, staff are brilliant and the full bottom of bottom is great. That’s where it does end though. House keeping continuously make the same errors that I have first hand found 3 years in a row. Dirty urine and blood stained bedding. Smelly and dirty stained towels being left. Areas within room not cleaned down between stays. Basic bed change and bathroom clean however wiping all surfaces and dusting etc isn’t always done. This could be improved by house keeping inspections. I was so disappointed that I returned after a bad experience on the promise of a return for 50% cost due to issues encountered last year to find the same issues we faced again. My children left urine and blood stained duvets and pillows with the covers. Disgusting. Well over an hour to be brought more , 3 children waiting to sleep whilst I am informed the staff member was sent on a wild goose chase to locate bedding - unsure of this but thanked the staff member as it’s not front reception staff fault at the end of the day. The view and location are great but without clean rooms and bedding not even a free stay is worth considering.

I am contacting you to express my extreme dissatisfaction at my and my wife's experience at The Glendower Hotel on Saturday 7th September. What should have been a memorable night away for our 10 year wedding anniversary ended up ruined due to actions and failings of your establishment. After booking and paying in advance for a superior double on arrival we arrived at our room to find a standard twin. To say we were disappointed is an understatement. Then expecting a satisfactory resolution by your staff we were passed to your functions and banqueting manager who to add insult to injury offered said room for a £50 reduced cost. A room which we did not want, need or ask for. Then on refusal and asking for a full refund was told if we are ever in the area he would do us a great rate. I have no words to rationalize this as we would not just decide to stay if in the area, it would be pre planned as this was and even if the room was free for the night to turn up and not have a room due to sheer incompetency from your business. We were then left to go on our way while under extreme stress an anxiety over an hour from home with no where to stay for the night due to your shortcomings. I am at a loss as to how someone can book a room and pay for it which is then not available on arrival, at what point was our room just given away to someone else, someone paying a higher rate i suspect and why did no one make an attempt to contact us. In summary you only get one chance at a first impression and The Glendower Hotel failed at every level and ruined our wedding anniversary. Shame on each and every one of you, Mr Kirk Hughes

When we arrived the barrier was down. We had to do that awkward thing of move the car over as far as you can and then stretch to reach the button to contact staff. Unfortunately the staff member who answered the gate intercom was a little hard to understand and she cut us off rather abruptly with the gate still remaining down. We pressed again and the gate allowed access. We checked in and I advised that I had already paid online via paypal. The staff advised that any payment was not an actual payment rather a hold - I would still need to pay again. If you use paypal you will know it takes several days to show on your account so I could neither prove nor disprove their claims. We got to our room and were pleased to be in an annexe as there was a wedding going on. Nice room size etc kettle, coffee machine, mugs, tea and biscuits. I checked in the bathroom for glasses and there were none available - I would assume that a hotel charging over £100 per night would at least supply plastic cups or proper glasses to drink water from. There was plenty of storage available and a decent hairdryer. The shower was nice - however the glass door was not long enough to prevent significant amounts of water hitting the floor - the bath mat was sodden. The shower tray and grout work as well as an area near the radiator had mould/blackening to it. There was also a random hole in the ceiling - possibly an old leak? The food was great although it took a while to arrive. I did ask for mild peppercorn sauce and no mushrooms - my food arrived with mushrooms and no peppercorn sauce. We left the restaurant believing that the meal would be added to the room - a member of staff followed us out advised that many people may have sat at the table and they needed a room number (this was given when we arrived at the restaurant) and could we pay now?!; perhaps they need a better booking/checking system in place? We then went through to the bar there were several tables which had been left with glasses on them. They were only removed when we sat at one of these tables, the table remained unwiped. The two staff on didn't come over to see if we wanted more drinks and didn't interact with other people who were hovering also intending to purchase drinks. I eventually took my chair and sat in front of the bar waiting for the staff to return from a patrol; neither asked if they could help so I shouted over. I believe this is indicative more of a lack of training in customer service than rudeness. Children from the wedding were becoming a nuisance by this point and were pretty much unchallenged by staff. They were running in and out, up and down stairs taking milk from the fridges and leaving plastic rings on the floor. They made enough noise to be heard on at least the first floor as the fire doors were help open by magnets. In our room we hoped for peace and quiet only to be left disappointed by music echoing over from the wedding - this finished just before midnight. The bed was comfortable and we slept well. The gym was lovely and quiet at 8am although the sauna hadn't quite heated up when we headed in there around 8.40ish. Breakfast was mostly tasty - the black pudding lacked any flavour - the scrambled eggs and hash browns were great. The tea was the wrong colour and tasted like very cheap teabags. There were bits of chips on the floor from the food service the night before.

We celebrated our wedding anniversary here, and were so pleased that we did. We had a gorgeous deluxe room, overlooking the marina. Unfortunately, my husband is allergic to feathers, and we didn't realise that feather duvet and pillows would be provided. Within 5 minutes of contacting Reception, housekeepers arrived to change the bedding. Nothing was too much trouble. Both dinner and breakfast were delicious and pleasantly served, so I don't know why there were negative reviews on here about the food. When we checked out, the Receptionist said that we could keep our car there for a few more hours so that we could enjoy Southport for longer. All in all, a very pleasant stay.

My wife and i along with 2 friends of ours stayed here on a 4 day coach holiday and all i can say is we had a fantastic time , yes its an old hotel , yes it could do with a bit of tlc but it has charicter and a lot of old charm which i find absoulutley fantastic , we were also treated to 4 nights of live entertainment all from different acts including a guy called Dave Vincent who is an Elvis impersonator and a fantastic one at that !!! , the food was ok and the room was comfy and very warm but just ask at reception for a fan and you will be presented with one , we were on the 3rd floor , the staff were all fantastic and so helpful , we would definitely stay here again at some point as all in all a lovely hotel , and can i say thank you to ALL the staff there ...brilliant !!!!!!

We had a good pleasant stay our room was clean and tidy on arrival the staff was on hand and pleasant the room has high windows so wasn’t able to look out at the view the carpark round the back tha lets you stay 24 hours the machine didn’t work properly it said on the notice board that it was £9 to park 24 hours but the machine would on except £7 so it was impossible to stay there and park as ithe time wouldn’t give you 24 hours so we had to look elsewhere for parking and walk to the hotel otherwise it was a good stay on the Main Street Lord street where the shops were