Hilton Bogota

Great F&B at the restaurant beside the lobby. Coffee shop has beans can buy for souveniers. Check in and out was a breeze with their great courteous staffs. Gym room was great with fruits and water and just enough machines. Pool looked nice too. The only downside is the room faced the main road with noisy motorbikes sound penetrated through the windows.

The room is a little bit old, and feels somehow cold. But the service is top, my big thanks to all people working there. They were very effective also for a couple of not standard requests. Bravi!!! Location is nice.

Outstanding service, above and beyond Hilton brand and more in line with Four Seasons. Example: the greeting person Harrison: I had not been here in a couple of years and we arrived late. Coffee service was set up for my company. Other guests drank it all! He corrected it with fresh everything in minutes. Then I remembered- he got me a cappuccino years ago when I was running late to the ride. Over 10+ years Harrison is so much more than a door greeter. Harrison is the face and personality of the hotel. Also on the team that are AMAZING: the concierge Jackson-he can make Columbia come alive and ensure safety. Imbedded in his service is security. The breakfast staff do anything and everything-instantly and in perfect English. The front desk-reception staff insured I had a room when my company booking did not come thru. They made it their problem not mine. I travel the world in nice hotels, and in this one you will feel elevated beyond the brand because of the people. They reflect the best of Colombian culture.

In our opinion - it was ok. We stayed in a suite. They did not changed the sheets at all during our 3 night stay, the bathroom shower wall was full of mold and mildew and we had to pay to self park even though our reservation stated free self parking. It was not until we brought it to the front desk when they stated we did not have to pay for parking- it was day 3.

Very elegant, and the staff was amazingly helpful. Will definitely come back again!!

It was my first visit to Colombia. The hotel accommodation were perfect and the staff were very helpful