Bogota Chapinero Hotels

My time in Selina was pretty good! It is greatly decorated with very nice vibes. Great breakfast and great staff. I was placed on the top floor and, because it rained, the ceiling started to leak. The staff offered me to move to another room, to which I was extremely pleased. I also signed up for a therapeutic massage offered at the hostel, and it is a MUST!!! My doctor was Dr. Julio González and he was outstanding. Definitely will stay in Selina next time I’m in Bogota.

Hotel clean and tidy. Very good location. Bed was big and confy. The room has a big bathroom very well equipped with towels, shampoo and shower gel. The room has also a fridge with cold drinks. The hotel also provides a shuttle service to go to the Terminal and it is close to the bus stop. NIn every floor there are vending L L lmachinesdeerx for snacks and cold drinks. Also you can get tea and coffee.

Not bad, good location, convenient for eating nearby

Awesome attention to guests and solutions friendly... food on the menu was excellent Loved the Salmon/Steak/Mil Hojas. Communication with guest was open and friendly on all topics warning about transportation matters and assisting to acquire.

- Really good location in Chapinero. Close to Zona T, Transmilenio and Parque de los Hippies. - A huge breakfast buffet from 6 AM to 10 AM that was refilled until 10 AM. - Gym and spa area with sauna and steam room (haven't tried the spa area but it looked clean). - The staff was very helpful. - I would stay here again the next time.

Las habitaciones son muy pequeñas el costo es muy alto no lo recomiendo en el sector hay mejores hoteles por el mismo menor valor

Excellent attention, the breakfast is amazing, the prices are good and the overall experience was very good to me. Excellent staff at the reception and very nice attention. I was glad to have chosen this hotel. The location is also an excellent one.

The hotel is at a good location in Chapinero being close to main streets, ATMs, banks, hospitals, etc. The staff was always very warm and respectful. The bed and pillows were very comfy and you can have a good night rest. The wifi is pretty fast once you’re connected.

Señora Norma Delgado, I would like you to know how great and PROFESSIONAL is your entire staff. Angela Malagon and Señor William at the front desk were always very kind and extremely helpful with all our needs. Señor Víctor, Señor Mateo and Señora Angie Gómez always made sure our breakfast was hot and very well prepared. When we needed room service they always brought our food quickly and they were always smiling. Señora Janette and Señora Sile always prepared our rooms perfectly and treated all of us with tremendous cariño. Señora Janette and Señora Sile are full of life and happiness. Señor Carlos and Señor Rafael at the front desk were also very, very kind and helpful as were Señor Orlando and Manuel. The staff you have working here is PURO ORO!! Todos son excepciónal. Gracias, gracias, gracias.

The hotel itself is of typical Hilton standard, rooms are immaculately clean, good size, great big comfy beds with good quality linen and fluffy pillows, a fabulous hot shower which after a month of travelling and mostly cold showers was a highlight, you cannot fault the room. The English speaking staff were helpful one of which gave us details of an English speaking Covid testing company which were super efficient. The location however is good with plenty of restaurants nearby, we walked to Chapinero for dinner one evening which was about 45/50 minutes but a good way to take in the city. Uber to the airport, Mount Monserrate and historic town were incredible cheap. A number of things that were just not good enough for a 5* hotel, firstly, and commented on by other travellers, there is no porter service for luggage, this is not something we ever need or use but it was glaringly obvious from the number of staff standing around the entrance watching customers struggling in with their cases that there is no effort or consideration to help which is the oddest thing and not something I have ever seen, even the taxi drivers will help you with your luggage. I do not believe Covid is a justification for this lack of service as their staff touch everything else customers come into contact with. Secondly, I was disappointed to see there was only one serving spoon for both scrambled eggs with ham and plain scrambled eggs which meant the ham had fallen into the vegetarian option for eggs, I established you could order fresh eggs, so I explained that I was vegetarian so just eggs but definitely no ham, I was very annoyed to wait over 25 minutes for eggs to arrive with a bit of ham in, again, this is just not acceptable anywhere let alone a 5* hotel International hotel The spa area was not particularly inviting, and only open early morning or in the evening and the sky bar area show in pictures is not open at all, it is also signposted VIP, so perhaps not open to all visitor anyway, so don't assume you will be able to sit overlooking the city. Just not quite good enough for a 5* hotel but all of this is easily fixed, just needs the Management to implement better staff training.