Best Hotels near JM SAS Park, Bogota

Hotel was in the perfect location close to all big shopping centres and another plus was it was very clean. Room service was always top standard and consistent however it was big let down that the hotel didn’t communicate the spa/pool pictured was not available during the whole of my stay. If I’m not mistaken it should be clearly communicated to guests prior to accepting bookings if the included amenities are unavailable especially if for long periods. In addition, if the spa is unavailable the lift and level to the spa should be unavailable for guests to swipe to that level.. I went to inspect it (not knowing it’s being renovated) and got stuck on the level as there are no buttons to go back up.. Highly recommended however, it would be nice if the hotel was a bit more mindful with regarding the communicating to guests about renovation of spa and how long it’s being fixed + not allow access down to that level if there is no way back up

I love the location! The apartment is beautiful and the building is very new. Just a short walk downhill to all the beautiful spots in the heart of Bogotá !

This hotel is relatively close to the airport, has excellent offers, the rooms was nice and very clean!!, it had Direct TV not all chanels but enough to go by, the staff is really friendly and very helpfull, the only thing I found that kept me from giving it an excellent was breakfast which is included with the room, but is very basic, microwave heated coffee, one jar of yogurt and some cereal, the hotel staff once again is very helpfull and offered to make an omelette, so it was not bad at all but it ws not excellent. The location is nice, close to american embasy and other offices, there is a mall about a 15minute walk from there.

In 14 years of traveling internationally, I have never been treated in such a rude manner. When I came here I told them that I was allergic to certain chemicals in cleaning, such as bleach. For the first week everything was fine, then the cleaner Cindy decides to use chemicals in my room, I came back and got a terrible reaction, then they changed my room, and all the sheets they put on the bed in the new room were stained or dirty or stank. I had to get them to change it six times to find clean sheets. Each time Cindy got angrier and angrier. She had no problem with me sleeping on dirty sheets. Then the new room they put me in was above the kitchen in restaurant so I could not sleep because of the noise starting at 7am finish at 10pm. Then they say they would air out the first room and I could go back in the next day, instead they put another guest in there. The next day after that guest had left the room, it still stank of chemicals -as they did not even clean it or open the window in the bathroom- (where the only air is) they left it filthy from the last guest, ( have photos) Cindy lied that she cleaned it (even though there previous guests towels were still hanging in the room, and she was very rude to me. She was angry that I communicated to the Management what was going on so she became malicious. Then the other cleaner Alejandro purposely took my sheet off my other bed in the noisy room and left me with no sheet. Then the receptionist Stephanie laughed in my face for five minutes when I complained, she then came up to my room and got a sheet and got me to help her put it on the bed even though I'm a paying guest (This was at 5pm after waiting all day for my room) I said the sheet was dirty, she got angry and went and got another, this one was also dirty and stank, so I said softly to her that this was also dirty, and she got so angry and just walked out of my room and ignored me. When I came back from the restaurant she left me locked outside for 15 minutes and did not open the door. Another guest who had just arrived was waiting to. It's 9pm and she will not give me a sheet. Do not stay here if you are a ”gringo” they treat you like an animal as they will not treat you in an equal manner if you do not speak Spanish perfect. I speak some Spanish but none of them ever slow down their Spanish so I can understand. They just speak super quick, with no care, also not one speak a word of English. (which is ok, but they could be patient with Spanish). And if you are in the middle of communicating at reception and a Latino comes up they will just ignore you in the middle of the sentence and talk them. I have traveled all over the world and without doubt Stephanie and Cindy are the worst staff I have ever seen at any hotel I have ever stayed at anywhere in the world. Bottom line is I just wanted to pay for a clean, quiet room, which is the purpose of a hotel. They seemed to have forgotten that.

Stayed three times one Selina Chapinero, amazing experience with wonderful staff. They arrange my check in since I arrived early in the morning. The staff helped at 3am giving me hot tee and planket by the time the reception arrived. The stuff is so welcoming and helpful. Breakfast and coffee are amazing. Rooms are modern and very well decorated. Highly recommend this place !

Some of the staff was very professional and friendly. Unfortunately, other staff was quite rude. For example, when I asked the gentleman at the front desk to copy my vaccine cards, he practically snatched them out of my hands without saying a word. After handing me my copies, he began to walk away while my cards were still sitting in the copy machine. I politely asked for ”mis tarjetas, por favor.” He walked back over, still silent, and I said simply, ”Esos son importantes.” He chuckled under his breath but still said nothing as he handed the cards back. It was as if he simply had no interest in bothering with them unless I asked. Then, after I paid for the copies, he went to look for my change (1,000 pesos). He then told me in an irritated tone that they didn't have any change. I simply said, ”No es importante.” Throughout the whole interaction, he acted very rushed and inconvenienced, as if I was imposing on him, and he never offered the slightest apology for forgetting my vaccine cards or not having any change. (They were not busy at the time; there were two people working behind the counter and no other guests in line. At least the other fellow was professional, unlike his colleague.) I'm aware that my Spanish is still at an intermediate level; however, if you're going to work in the hotel industry (down the street from the airport, in a capital city, no less), the least you could do is show some courtesy to your guests. (We don't have to speak Spanish to pick up on your passive aggressiveness.) Also, when I arrived there were no towels in the room. It took three requests over about 35-40 minutes to get some. Everyone I talked to seemed very professional and intent on taking care of it, but somehow no one delivered until the third attempt. It was surprising, actually, because the room was immaculate and perfectly made up, except for having no towels of any kind. I enjoyed my dinner a lot, and the lady who waited on me was gracious and patient when conversing with me in Spanish. The restaurant took a few minutes to find, as there are two buildings, each with their own lobby, and the fellow at reception who checked me in didn't mention anything about the restaurant.

I should have read the reviews before showing up. I didnt get any sleep the first night because of the extreme noise. There is no acoustic insulation. You can hear noise from the lobby, next room or practically any place near by. I had to leave after the first night. I dont recommend this place if you are a light sleeper.

Good •Good breakfast. They made us a vegan breakfast, even when they don't normally offer vegan options; but it was the same every day. •Cleaning and daily amenities. (Although in the ”cons” I detail the issue of cleaning) •Excellent service. All the staff are more than helpful and resolutive. •The Internet connection is good and stable. We were working 8 hours a day and we had no problems. ATTENTION HERE because we asked to change a room with a better view and when they changed us, there was no internet, so we had to go back to where we were before. So, keep in mind that there are apartments with no Wi-Fi. •24h reception •Very quiet. There's no noise. This gave us a lot of quality of life and more coming from the noise hell that there was in the accommodation in Playa del Carmen. •Spacious. Enough space for storage and put the suitcases. •Good workspace. (desk and confortable chair) •Spa. However, there are restrictions to use the spa Bad: •The kitchen has less than the basics and that is a problem if you expect to cook during your stay because, even if you complain, they will not be able to bring you everything you need. In my case, for example, I needed a pasta strainer, bowls and a good knife and they said they didn't have them. •The gym is small and does not have much. •The apartments are cold and don’t have heating. The only way they solve it is by giving you a blanket. •Regarding cleanliness: I do not like that the floor of the room is covered by a carpet; also, the carpet was completely disgusting. In addition, the utensils they used to clean were more dirty than clean. The surfaces and the bathroom were always very clean, but the floors were not. It is very important to take care of cleaning, disinfection and vacuuming very well, especially when the accommodation accepts pets and considering that we are still living in a pandemic. In conclusion, we had a good stay although perhaps I would recommend it more for a short stay. By the end I was already a bit upset by the carpet and the little glitches. But for the offer that there is and the quality / price ratio that you can find, it is not bad. What is certain is that the hotel would gain a lot of potential if it remodeled the apartments (I think it needs urgent restoration).