Best Hotels near Parroquia Madre Laura Chuniza, Bogota

In 14 years of traveling internationally, I have never been treated in such a rude manner. When I came here I told them that I was allergic to certain chemicals in cleaning, such as bleach. For the first week everything was fine, then the cleaner Cindy decides to use chemicals in my room, I came back and got a terrible reaction, then they changed my room, and all the sheets they put on the bed in the new room were stained or dirty or stank. I had to get them to change it six times to find clean sheets. Each time Cindy got angrier and angrier. She had no problem with me sleeping on dirty sheets. Then the new room they put me in was above the kitchen in restaurant so I could not sleep because of the noise starting at 7am finish at 10pm. Then they say they would air out the first room and I could go back in the next day, instead they put another guest in there. The next day after that guest had left the room, it still stank of chemicals -as they did not even clean it or open the window in the bathroom- (where the only air is) they left it filthy from the last guest, ( have photos) Cindy lied that she cleaned it (even though there previous guests towels were still hanging in the room, and she was very rude to me. She was angry that I communicated to the Management what was going on so she became malicious. Then the other cleaner Alejandro purposely took my sheet off my other bed in the noisy room and left me with no sheet. Then the receptionist Stephanie laughed in my face for five minutes when I complained, she then came up to my room and got a sheet and got me to help her put it on the bed even though I'm a paying guest (This was at 5pm after waiting all day for my room) I said the sheet was dirty, she got angry and went and got another, this one was also dirty and stank, so I said softly to her that this was also dirty, and she got so angry and just walked out of my room and ignored me. When I came back from the restaurant she left me locked outside for 15 minutes and did not open the door. Another guest who had just arrived was waiting to. It's 9pm and she will not give me a sheet. Do not stay here if you are a ”gringo” they treat you like an animal as they will not treat you in an equal manner if you do not speak Spanish perfect. I speak some Spanish but none of them ever slow down their Spanish so I can understand. They just speak super quick, with no care, also not one speak a word of English. (which is ok, but they could be patient with Spanish). And if you are in the middle of communicating at reception and a Latino comes up they will just ignore you in the middle of the sentence and talk them. I have traveled all over the world and without doubt Stephanie and Cindy are the worst staff I have ever seen at any hotel I have ever stayed at anywhere in the world. Bottom line is I just wanted to pay for a clean, quiet room, which is the purpose of a hotel. They seemed to have forgotten that.

I love the location! The apartment is beautiful and the building is very new. Just a short walk downhill to all the beautiful spots in the heart of Bogotá !

Let’s start with the good. The hotel is very charming, nice decor and very clean. The staff is friendly and the breakfast nice. So the reality: this is really more of an upscale hostel than “hotel”. Check in went well, however there were many things that could be improved if disclosed at check-in: you have to ask for key to in room safe (which is tiny), you have to ask for the hot water to be turned on for your shower, there is a really lovely upper outdoor terrace which no one advised us of so we only figured it out the night before we left. Wi-Fi was not provided on check-in, we had to come back and ask. All these things are really not that big of a deal but it would’ve made a lot of trips back to the front desk unnecessary. The most aggravating part of our experience was the noise. You hear absolutely everything including the doorbell to the hotel, which ruminates throughout even late at night, and very early in the morning. We were woken up at 4:30 AM twice due to chattering. We asked for two extra pillows, and they were not able to provide that for us until our last night. There were no cups in the rooms. Also, the room we had was number nine on the second floor, which was adequate, however there are no windows just a stained glass window which light would be men making it difficult to sleep. We were given a remote control for the television, which even with a battery change and never ended up working. Lastly, the hotel is on one of the steepest hills in the area. It is a good location just be prepared for a steep climb to the hotel.

This hotel is very well located but honestly that is where the good things stop. Communication by email and phone is a nightmare. Direct communication with the general manager fails and never gets a response. A rate reduction from twin to single only happens after more than six emails and a dozen phone calls (on four of which the line was hung up on me). In the end I had to get the manager of my hotel in Cartagena to speak with their staff and he said he has never seen such poor service. I am now in Room 711 where I am told there is no Aircon because Bogota does not need it, there is no access to CNN in English because there is a problem in the neighbourhood and I cannot dial a toll free 1 877 number in the US because the hotel does not allow this service. Oh and the airport pickup we booked never arrived because they thought the flight was in the evening not the morning even though I sent the flight number. To be fair we were offered complimentary breakfast as compensation for this error. My current feeling is that staying here is exhausting.

Small and personal feeling hostel in a top location in the Candelaria district! Great service (we were able to enter the room a bit earlier) and very helpful in booking a bus to our next destination. Spacious double room with private bathroom. Nice breakfast in the morning (coffee/tea, fruit, toast and omelette). The only and small point for improvement: the uninviting, bright light in the room!

I solemnly recommend this hotel to my friends. Although he does not have the grand lobby and other hotel facilities. The rooms are clean and comfortable. But the location of this hotel is very good. Whether you go to the top of the mountain or visit the old city, the Golden Museum, Plaza Bolivar and other major attractions are within a five to ten-minute walk. The surrounding security and order are very good. Activities within this range, you are completely free from the backward chaos of Latin American countries. a feeling of. The city of Bogotá is also very beautiful. At the foot of the mountain, in the core area of the city, Latin America has a strong atmosphere, beautiful architecture and rich colors. This should be a good place to spend a daze on vacation. There is also an abundance of emeralds here, so the hotel staff can help recommend and take you to purchase. So I recommend this hotel and recommend this city. I also came to Bogotá with fear. After the two-day trip ended, my impression of this place changed. Of course, in remote places, pay attention to safety at night.

Hotel w bardzo dobrym położeniu w samym centrum przy głównym deptaku. Obsługa w recepcji bardzo miła i pomocna. Śniadanie w porządku. Jednak zdecydowany minus za brak klimatyzacji i wentylatora. Do tego okna, których nie można otworzyć. Pokój mały, więc przy ponad 20 stopniach na zewnątrz po prostu się dusisz. Dodatkowo przy hotelu dyskoteka, więc o spaniu nie ma mowy. Cena adekwatna do jakości pod warunkiem, że śpisz 1. noc