The experience with Alex and the team at this hotel was absolutely wonderful. Our visit to see our son at BSU for the weekend was made even better by the hotel's prime location in the heart of downtown Boise. Being within walking distance to everything we didn't need to rent a car. The hotel itself was stunning and looked brand new. Our room was immaculate and decorated to perfectly suit the surroundings. The housekeeping service was exceptional. To top it off, it happened to be our 21st wedding anniversary and Raul in housekeeping went out of his way to clean our room on a day which would have been skipped, making our stay even more special. Thank you, Raul. The live entertainment in the bar on Friday and Saturday night was top-notch. It was my first experience at a Residence Inn with such entertainment, and it added a delightful touch to our evenings. When it rained and snowed on Friday night, the Residence Inn had umbrellas available for guests at no extra charge, which was a thoughtful gesture. Overall, we have nothing but praise for Alex and the entire team. Thank you for a fantastic stay.