Hotels Near BF Services LTD in Bologna

Very polite and responsive staff. Delicious breakfasts, always fresh fruit. If you come back late and haven’t had time to have dinner, it’s very convenient to go down to the restaurant on the first floor and have dinner there. The restaurant serves delicious food. There is a stop nearby, 15 minutes by bus to the train station. I really liked it, we stayed for a long time, 12 days. Grazie mille ❤️

This is a personal opinion, the hotels location is great, just across the road from the Train station, several bus stops within walking distance and taxi rank just nearby. Overall it didn’t give me that 4 star hotel experience, I found the rooms and bathrooms outdated, the rooms could do with a refurb and better lighting and air system, could be a lot better. The areas I covered or seen are clean, staff are ok-ish except one of the receptionist (Giulia) she was brilliant and she took a request of mine at heart and delivered it as requested.

On our round trip through northern Italy, we stopped in Bologna from 24.7.-25.7.22. We had booked a Classic double room at UNAHotels Bologna Centro via an online platform. Likewise, we already know UNAHotels from previous stays in other cities. The hotel is located outside the old town. It's a comfortable 20-minute walk. Unfortunately, the check-in did not work smoothly. The room was not ready at 13.15. The reception could not even check us in. They could only do that when the room was ready. I have never experienced anything like this and it has never happened in any other UNA hotel. Fortunately, we were able to drop off the luggage. A garage is also an advantage in Bologna. The reservation worked without a problem here, cost 22 euros per night. The room was very good. Size, comfort and cleanliness were perfect. The bathroom is also good. Everything necessary is available. Modern furnishings. Our request for a room on the upper floors was met. Wifi is good. The breakfast has everything you could want. Despite the discrepancies at check in, we can recommend the UNAHotels Bologna Centro.

Spacious, functional and well organised. Staff is extremely friendly and helpful. All speak very good English. Despite the closeness to the Bologna railway station the place is set back, quiet and green, with a large outdoor area for relaxation. The rooms are functional, clean, well ventilated and fitted with A.C. Totally recommended!

We have booked this place through their website and we were satisfied from the general information that we got online. To be honest it was in a very good locations. Arriving at the property we noticed that there were construction works ongoing !!! Early in the morning the noise was very loud and it was impossible to sleep. Imagine a family with 2 young children that has to wake up from that noise. The second and the biggest delusion was the apartment itself. I HAVE NEVER BEEN IN A PLACE SO DIRTY! The floor was so dirty like it has months without washing. Tested with a paper tissue… it become brown dark, disgusting. The beds were arranged with some old sheets and a couple of duvet (smelly) that was hard to sleep. Very old towels, from white they were close to grey, and with an unpleasant smell. The apartment itself was very old in furniture and equipment. Not mentioning that there was zero acoustic isolation. You can feel the next door apartment chats like they were in your room, and the road noise was crazy if your apartment with face the road. Very poor experience

The room was hot with no working Air Con. The heating couldn’t be turned off. The doors to the patio were stiff and unusable. The elecity to our floor kept going offf. The attitude of the staff at the front desk was awful. The person we checked out with Patrizia was dismissive of all issues and tried to hide her name badge when I complained about her attitude.

On first approach, it was clear to see that this hotel is quite far out from the city centre however explains why the prices are a lot cheaper. My partner and I stayed here in July 2022 for 4 nights and I must admit, we loved the room and overall feel of the hotel. Rooms were very clean and beds were very comfortable. We slept amazingly!! If it was just based on rooms alone, we would give this hotel five stars. However… We booked this hotel mainly because it had a pool. When we asked about the pool, we were informed we needed to book a 1 hour slot if we wanted to use it during that day. This was due to covid measures which were still in place at the hotel. So we did. Booked a 1 hour slot for the pool the following evening. When we arrived at the pool on the lower level, we noticed that the changing rooms were locked and the showers were turned off…due to Covid. Now I would typically understand some reasoning for certain covid rules but this just seemed ridiculous. A couple who were using the pool in the hour slot before us informed us to use the small shower cubicle to get changed as this had a frosted glass door on it and is the only bit of privacy you get down there. So we did! We ended up booking the pool out another two times on our stay but as reception advised following our first pool visit, get changed in your rooms then head down to the pool (assuming you don’t need to get the key from reception to unlock the pool). Towels were provided by poolside although on the first day, there was only one towel left for the two of us. On my final visit to the pool on the morning before we left, I had to go to reception in my swimming trunks because the pool was locked. Something I felt uncomfortable doing in the first place but as there was no changing facilities and the towels were locked by poolside, I reluctantly went to reception where the man behind the desk got angry at me being there in my swimming trunks. Simple solution would be to open up the changing facilities down by poolside to prevent this but hey, that was too obvious. Upon pointing out the fact that the changing facilities in his hotel were locked because they won’t open them due to Covid (which he should have known), he eventually calmed down and mentioned he understood. On our visit we also used the electric bikes which were at reception for a full day at the cost of €25 per bike per day. The system is far to complicated for what it needs to be and should be made simpler by just having reception deal with the booking. Once eventually booked, we were given the keys to the 2 bike locks, helmets and some netting for our hair (another odd covid measure which doesn’t make much sense as you will sweat through the netting anyway). As I was away to take the bikes out, I noticed that all four tyres were flat. Surely this should be inspected by the staff before the bikes are taken out?! Unfortunately staff appeared clueless on what PSI the tires had to be at and as he pumped up the first

We checked in as part of a tour group at around 8 pm from Rome. We were tired and wanted to sleep, but discovered that our room's AC wasn't working. We included a picture of it with no display. Buttons are not responding at all. We ask our tour leader to help us get this problem fixed. Had a big day tomorrow, so we needed as much rest as we could. Front desk said they'd fix the problem, but no one showed up to our room. After waiting for sometime, they said they had fixed it from their end, but it was clearly not working at all. At almost 10 pm, we were told by our tour group leader that they were going to switch us to a different room. Frustrated, because we had already unpacked our things/clothes so we could get up and move early morning, we now had to repack everything then unpack again. What's worse is, they didn't have anyone from the hotel itself assist us with transferring, but had our tour leader act as their bellboy! They gave an excuse that they were understaffed. No apologies,no compensation, no thoughtfulness or professionalism. It was even borderline racism because they used our tour guide as their bellboy when this whole fiasco was their fault! Just because we're Filipino doesn't mean we get treated worst than any other paying guest of this hotel. We're very disappointed with their service, and will spread our negative experience with as many review sites as we can. This NOT how you treat guests of your hotel.

Very close to the airport, about 15 euros by taxi, 20 minutes, breakfast is very rich, the room is very spacious and tidy, there is a large balcony, the front desk is very warm. It is quiet during the day and night, with plenty of parking spaces, moderate prices, suitable for friends who drive around the countries.

Upon arriving at the hotel late in the evening we were greeted by name and led immediately to our suite. They had started the hot tub for us earlier so it would be warm. We were very impressed with the Blue Suite, which was comfortable and well appointed. Also loved the check in staff and the gentleman who escorted us to our room. We got room service, which was well done and fairly fast. The hot tub was not warm enough to get into. It didn't really get warm enough until well after we went to bed, which was disappointing. Slept well and the shower in the room was fabulous. The next morning we went to breakfast which was...just ok. The food was decent but the experience was somewhat ruined by the fact that the staff int he breakfast room made it clear they weren't really there to assist us with anything and they spent the entire time rushing around, turning tables over for lunch and dinner. It made the whole meal feel very rushed, like we needed to get out of their way so they could switch our table. We aren't big TV folks but we wanted to see what we might be able to get and the TV directions were so Byzantine that we gave up after a while. The coffee in the breakfast room was awful, but that barista at the bar made a great one, and he was very friendly. We checked out. The desk staff were professional but not overly friendly. The hotel grounds were well maintained and the parking was ample for our massive camper van. Pet friendly was a plus. We will likely go back because we loved the room. But there are a few things they could improve with the AM staff/operations.