Grand Hotel Majestic Gia' Baglioni

Two stars because it is a nice hotel with comfortable beds. Thats about it. It is certainly not a five star hotel, which it purports to be. We arrived around 8pm and advised reception that we needed to leave for the airport at five am. At some point reception advises that the booking was for one person and they had to charge us for the second. I have never heard of this! So for the extra person for our 8 hour stay, they wanted €100! What the hell for? I looked on a booking sight and showed the receptionist that I could still book a room (which would come with a free bottle of wine) for two people for exactly what I paid. Receptionist kept saying that it would be more if i booked through the hotel. Lets follow the logic here. Why would i book directly through the hotel if the same room is less on a booking sight? The most irritating part is that she kept laughing inappropriately for some unknown reason. The male receptionist kept insisting that the € 100 was for the "free" hot breakfast. We reminded him that we had to leave before breakfast was served. He assured us that there would be a cart full of food in the morning before we left. Long story short, that did not happen. There was a cart with coffee and a few pastries. But wait, there's more! The man at the reception in the morning told us that if we had asked, they would have made us breakfast. That would have been nice if it was ever suggested by reception at check in! A real five star hotel would have just taken the initiative to prepare the bagged breakfast for us given the conversation had the night before. I also enjoyed how the staff talked down to us insisting that a €100 per person euro fee is totally normal. Because I've never stayed in a hotel before! Thats sarcasm btw. Again, this certainly was not a five star experience. And just to compare apples to apples, we stayed at a four star hotel when we arrived in bologna 10 days earlier. It was 1/5 the cost, the staff much more accommodating and was just as comfortable and nice. So do yourself a favor and ignore the alleged five star rating and save your money and nerves by staying anywhere else.

Wonderfully elegant, beautiful hotel in central location. Stunning building and rooms…but what really sets it apart is the charming, caring staff. They really take pride in their city and the hotel. Everyone from the front desk (Roberto in particular) to the housekeeping, bar (Lorenzo) and breakfast staff. It was as if we were guests in their home. Classic grand hotel oozing with Italian hospitality. Can’t wait to visit again!

We just finished a 4 night stay here and it was perfection. I was hesitating to book this hotel because the pictures online do not present well in my opinion— however this place is INCREDIBLE! It was a perfect blend of classic Italy with all the modern & luxury you could want. From the moment you enter the lobby the smell is beautiful & the fresh flowers were so nice. The front desk staff were so friendly & welcoming. We had a room on the first floor, facing the street. There was a bit of noise at times but not bad considering how many people were out & about. The room was well appointed & very clean. The amenities were high line & the linen bedding was beautiful. Coffee & mini bar were filled each day as well as daily turn down service. We were only able to visit breakfast one day due to some jet lag but it was great. Service was fast & friendly. Hotel is in the perfect area for exploring. Close walk to the major sights , great shopping and restaurants. The hotel staff was super helpful in calling restaurants last minute for us & getting us in even on busy weekends. This place is definitely a go to if you’re visiting Bologna. Would return again!

I have been to Bologna many times but this was a first visit to this hotel. Very nice, very grand. However I booked a Superior Double (as opposed to a Classic Double) and would question which room I had, even thought the difference was $100. I had room 335 and would question whether this was a Superior Double. It does annoy me when hotels fob you off with a cheaper room! If it was, indeed, a Superior Double, then I would recommend always booking the cheaper Classic Double as I don’t see that there could be much difference. But the room was comfortable…although the shower cubicle was small and the products limited.

We visited for only one night at the Grand Hotel Majestic Gia Baglioni. What a wonderful experience! Pure magic from the moment we arrived until sadly our departure. The staff, in particular, Cecilia, treated us like royalty. Our rooms were stunning, the flowers beautiful and the restaurant, I Carracci beyond words. I hope to return to Bologna soon and will once again stay at one of the finest hotels in the world!