Astoria Deluxe Rooms

We were here for 1 night on September 20 and it was about 80 degrees out. The property was separate from the Astoria hotel which we new from the listing but it was quite difficult to find, We were hot and sweating and frustrated trying to find it. Luckily we saw a man in the area and he was very nice to point us in the right direction. When we got to the first door, the key pad was very touchy and it took at least 5 times to be able to get the door open. Our room was big, clean and modern with a very nice bathroom and shower, but it was hot and humid and the air conditioning did little to nothing. We set the air on 18 and it would run for a while then shut off for a bit even though it was still hot in the room, plus it only ran on one speed - low! We took cold showers and I didn’t use the blow dryer because it was already too hot in there. We left the air on and went to dinner. We were gone for 3 hours and when we got back after dark the room had barely cooled! Since it was cooler outside we opened the window and left the air on. The window opened to a rooftop surrounded by other buildings and it was quiet outside. There was no screen but we there weren’t any bugs at all outside and nothing came in all night.There was only a sheet on the bed and no blanket which didn’t matter since we didn’t even pull up the sheet until the middle of the night because it was so warm! Glad we only had 1 night here. We both like to sleep in a cool room and we would never stay here again.

Could not find the room using the location provided from **********’s link. The room’s location was not precise enough. Resulting in several phones calls, a walk to the hotel, were they provided a map with unclear instructions to the room’s location. The map was not useful. Luckily a non English speaking gentleman helped us find the room by using our phone to talk to the hotel staff. The room didn’t meet our expectations. The room was small and I couldn’t get the air conditioner to turn on using the remote control. We were offered a room in the hotel for 40 more euro.

Hi Astoria - it was not a very pleasant stay at your hotel. I don't think you can call the room deluxe. Aircondition wasn't on when we arrived. We couldn't make it work probably, it didn't cool that much. The smell in the room was not nice. The service was bad. It was hard to get the door code to work. The wifi didn't work, the password to it was not accepted . As it did not do for some other guests as well. I which we had booked another hotel

Didn’t realize that where the check in desk was located was different than the unit where we would be staying. The instructions the staff gave was confusing and we had to go back and have someone show us the location. Our unit was on the main floor and had a terrible view. The A/C unit was loud and rattled noisily on and off.

Terrible... Terrible.. mood on window wall. Shower water cold. Rude front desk people