Finally getting round to posting a review but I simply had to do it eventually. We had a wonderful time during our stay for 4 nights at the start of April. We arrived quite late in the evening to be met by the lovely Alessandra who checked us in and was a constant smiling face during our stay. In fact all the staff that we encountered were a credit to the hotel. I suspect we were placed in one of the more understated rooms judging by the photos online but our requirements were fully met, that is, a quiet room with a good shower. There are only 3 rooms on the top (4th) floor where we were and they don't have a view as such but it was super quiet with only the church bells and the birds to break the silence. Bed was comfy, bathroom was super. Breakfast choice was wide and varied situated in the bar/restaurant attached to the hotel. And the staff there were great, very attentive. PHI Hotel is in a perfect location less than 5 minutes walk from the main square where we sat every night after dinner soaking up the atmosphere and the great buskers (check out Luca de Gregorio!). Lovely city, feels very safe. Great selection of restaurants, cafes, and shops. Plenty of history. Walking tour is a must to really get a feel for the place and get your bearings. If you're thinking about going, just do it. And book this hotel, you won't regret it. We'll be back!