Best Hotels near Parco delle Vigne, Bolzano

The room is clean and comfortable, check-in and check-out are very convenient and fast, if the staff is not there, you can check in independently. After 11 o'clock in the evening, the front desk will be off work. If you are hungry, you can only buy food in the vending machine. Not in the very central location of Bolzano, but only a little more than a little more than a little more than ten minutes walk, take the train to Bolzano Bozen, very fast, so the overall Lago di Braies or suceda is still very convenient

The hotel is really nice and the rooms big and well furnished, normally is also one of our favourites on the way home, however this time we were very, very disappointed!! Even if the check-in was done very professionally and the lady was very nice we had to wait until all documents were manually entered into the system. We came from 3 hour queue on the highway and honestly would have appreciated if the process would have been smoother (e.g. make a copy of the documents or just scan them into the system). When we asked why, we got told that privacy laws obliged them to do so… privacy just requires the company to ask for consent to keep the data for the minimum amount of time required to fulfil the purpose for which the information were collected, honestly this procedure could be easily improved, as I had to sign anyway for different consent (I’m currently employed as Privacy Engineer). In the morning even if we had a suite and are Mariott preferred guests, as we could only enter the room late at night we wanted to sleep over but got 4 different persons knocking at the door from 10 onwards…one even entered the room to check the minibar with us inside…is true we did not put the “do not disturb in the door” but first of all the floor supervisor should coordinate with the reception to know which guest has left the room and which has not, and second after the first person knocked the info should maybe be shared with the others…paying 300€ for one night and getting asked “when are you leaving the room” 4 times is not my idea of premium hospitality! Last at check out was not asked how was the stay, was not thanked for staying with them…when asked to talk to the FO mgr to complain I got told that the Room Division mgr was having lunch and I should wait 30-40 minutes before talking to him… ne only on my insistence I got to talk to him. not sure where they learned to work in a hotel but this is not my idea of premium experience…once again I hope the single persons will not be blamed as here is more an issue with processes and training than single Persons.

This rating should be a 5. It went back and forth between a 4 and a 5, but stays a 4. The parking was hard to find. The entrance from the garage was filthy. I thought we had arrived at the bowels of hell. No signs and no directions just umpteen stairs to drag your luggage across. They made it as unsightly and unwelcoming and physically difficult as possible to get to the main desk. Reception was cool. It was a 3. The halls were plain and sp****. They reminded me of a hall in a girl’s dorm. A 4. But then we got to this fabulous luxurious room overlooking the plaza and it was utterly breathtaking. Charm galore. Two bathrooms. Roomy. Definitely a 5. The shower door leaked, but we made due. The facilities were clean. The furniture was charming but a little warn. Down to a 4. The next morning, we had the most divine breakfast. It was incredible and the staff was above and beyond. Back to a 5. Then we checked out - well I checked out while my sister handled the bags. The reception had asked for someone to help her with the bags. He called the elevator. That’s it. She was left struggling with 6 bags up the stairs back through the bowels of hell to the parking garage. Now it’s a 4. And there it remains. What makes a hotel a five is service and hospitality. This hotel did not succeed. Which is too bad because it should have been a 5. Management needs to do some work here. Great view though. We voted it the best view and best breakfast of our 3 week trip to Northern Italy. It makes me sad when people who should succeed fall short.

I booked a double room with a five-year-old child. The front desk was upgraded to a super-large triple room for free, and only charged 25 euros for an extra bed, including breakfast for the child. This is not the most expensive hotel I have visited, but it is the most ”aristocratic”. Just look at this breakfast table. Even the flowers are real flowers. The orange juice squeezing machine made the children watch curiously for a long time. There are many kinds of jams, all fresh and delicious. The child ate so much bread for the first time because the jam was so delicious. All the front desks and waiters are very professional and polite, very enthusiastic and keep smiling. The child said that we can live here if we don't leave.

DO NOT RESERVE THIS HOTEL! They are unkind and not professional on any level. I asked for a link to pay and they sent me an email saying to stay calm and expect a vacation without stress— the same day I asked to pay, they cancelled my reservation without telling me, and now we have nowhere to stay and I will miss a client call due to their ridiculous oversight. Do not trust these people. Do not reserve this hotel.

We stayed here for 4 nights - family of 5 with kids age 13,10 and 4. The facilities were great and catered to all our needs with activities to keep our kids occupied. The kids loved the many pools which was one of the reason we chose to stay here. With half board we enjoyed a delicious breakfast and really good 3 course dinner. The only but is there was no variation in the kids’ menu which consisted of the same item to pick from. And it was the classic nuggets, burger or turkey snitzel with fries or pasta. Our kids like food, so they were quite disappointed because they had been looking forward to different pastas dishes, being in Italy. This is the only reason why we’re are reluctant to stay here another time, to deprive the kids of good food