Le Palais Gallien Hôtel & Spa

Le Palais Gallien Hôtel & Spa Reviews

Le Palais Gallien Hôtel & Spa

144 Rue Abbé de l'Épée, Bordeaux, FranceView Hotel Details
Le Palais Gallien Hôtel & Spa
Le Palais Gallien Hôtel & SpaLe Palais Gallien Hôtel & SpaLe Palais Gallien Hôtel & Spa
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Le Palais Gallien Hôtel & Spa Guest Reviews

4.5/5
Great
79 review
Verified reviews
Location4.5
Amenities4.5
Service4.4
Cleanliness4.5
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All Reviews(79)
Positive reviews(78)
Reviews with photos/video(4)
Negative reviews(1)
Guest User
Elegance Room
Stayed in Mar 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Mar 26, 2023
Supernice and supergood hotel, marvelous room and central downtown location. Normally i book rooms in the 100-150E range. I decided to go a bit more luxurious and i tremendously enjoyed it. Im an easy going traveler, i was i Bordeaux to assess architecture and urbanism projects. I rented a bike to go around the city. The hotel staff is very naturel an friendly, no rush to empty your wallet but rather making sure you have a great time... Best hotel experience i had i a lon time travelling the globe. Wholeheartedly recommended!! Bordeaux is the best French City!
Guest User
Stayed in Jun 2022
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jun 11, 2022
A delightful hotel with extremely attentive staff, great quality beds and linen and a fabulous big walk-in shower. The staff really go out of their way to make your trip memorable and comfortable.
Soraya
Deluxe Terrace Garden View Room
Stayed in Jun 2023
Friends
1 review
4.7/5
Amazing
Posted on Jun 15, 2023
Beautiful, heated and clean swimming pool, good place to relax
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Guest User
Elegance Room
Stayed in Mar 2023
Couples
2 review
4.7/5
Amazing
Posted on Apr 1, 2023
A very cost-effective hotel, the service team is enthusiastic and professional, and it's a great stay experience. The hotel is in a quiet alley not far from the downtown area, and the environment is very good. The bed was huge and very comfortable.
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Guest User
Elegance Room
Stayed in Jan 2023
Solo travelers
15 review
5.0/5
Outstanding
Posted on Feb 4, 2023
It deserves five stars. Compared with Paris hotels, it is cost-effective. Although it is not in the center of Bordeaux, the city itself is not big. You can walk anywhere. The hotel has authentic French food for dinner and first-class service. I am very satisfied.
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Guest User
Deluxe Terrace Garden View Room
Stayed in Jul 2023
Couples
1 review
2.7/5
Posted on Aug 1, 2023
The price of the newly renovated hotel in 2018 is similar to that of InterContinental. I chose this hotel because of the decoration style. The result is that the experience of an express hotel is not good, the soundproofing is not good, the room is not big, and the accommodation experience is very poor. The decoration of InterContinental is old. I will choose InterContinental next time. The location is inconvenient and very It’s troublesome. It’s very convenient to eat and walk in the city center.
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Guest User
Stayed in Jun 2024
Other
0 review
5.0/5
Outstanding
Posted on Jun 17, 2024
A wonderfully charming property not far from restaurants and tourist attractions in Bordeaux. The friendly staff gave us perfect recommendations for meals and tourist activities in Bordeaux and Arcachon. They even secured a restaurant reservation in the next city we visited! The heated pool is a nice place to relax and the gourmet restaurant was very enjoyable. We’ll visit again!
Guest User
Stayed in Jun 2024
Other
0 review
5.0/5
Outstanding
Posted on Jun 12, 2024
Fabulous oasis in Bordeaux with v helpful staff and very comfortable beds ! Amazing breakfast too . I stayed with my 15 year old son and the staff were great at recommending restaurants that he might like . We used the gym too which is small but well equipped. Lovely stay.
200ceo
Stayed in Jun 2024
Couples
5.0/5
Outstanding
Posted on Jun 10, 2024
Staff were most welcoming, helpful ane fabulous in every way . Room including linens, bed, walk-in shower were superb. Breakfast buffet service, quality and variety of the offerings were excellent. We strongly recommend this hotel and will certainly return.
Response from Property: Dear Sir or Madam, Thank you very much for your complimentary review of your stay with us. We are delighted to hear that you enjoyed the welcome from our staff, the quality of your room and our buffet breakfast. Your satisfaction is our greatest reward. We look forward to welcoming you back soon. The Palais Gallien Hôtel & Spa team
Elizabeth R
Stayed in May 2024
Couples
5.0/5
Outstanding
Posted on May 25, 2024
The hotel is obviously gorgeous and the rooms were VERY clean, modern but also comfortable and quiet. The tub in the room is to die for. It is just so thoughtfully updated. In addition to being a beautiful place and in an awesome location, the Palais Gallien team couldn’t have been more helpful. Their kindness really made our stay. They helped us book restaurants and make suggestions for places to go. Without them we really would have been lost. They truly went above and beyond from the time of booking, to even after we checked out and needed their help with a travel emergency as we headed home.
Response from Property: Dear Sir/Madam, We're really pleased to hear that your experience went so well. We appreciate your feedback on our service, and we'll be sure to pass on your lovely comment to the relevant teams. We look forward to seeing you soon. The Palais Gallien Hôtel & Spa team.
Passenger67391242562
Stayed in May 2024
Friends
5.0/5
Outstanding
Posted on May 24, 2024
Le Palais Gallien was an incredible hotel in Bordeaux. Very clean, classy and the staff was top notch! Very helpful and insightful on everything we wanted to do. Helped with setting up reservations everywhere and just friendly. I will definitely stay here again on my next trip.
Response from Property: Dear Sir/Madam, Thank you for taking the time to write to us. We are delighted that your experience among us went well. We hope to see you again soon. The Palais Gallien Hôtel & Spa team.
Minevanderklok
Stayed in May 2024
Couples
5.0/5
Outstanding
Posted on May 22, 2024
My wife and I spent 3 nights at the property and had a wonderful experience. The property was beautiful, the room very comfortable, the restaurant top-notch, the spa delightful, and the entire staff made the experience memorable. Great recommendations for experiences within the city, too. Really appreciate all the support from Mattis helping us coordinate an incredible wine tour.
Response from Property: Dear Sir/Madam, We are delighted to hear that your stay with us lived up to your expectations. Matthis will be delighted to know that he was able to give you very good advice. We hope to see you again soon. The Palais Gallien Hôtel & Spa team.
Guest User
Stayed in Apr 2024
Other
0 review
5.0/5
Outstanding
Posted on Apr 29, 2024
Excellent hotel, the room was comfortable, clean, a mix of vintage and modern. All the staff were very nice and friendly. We did not had dinner in the hotel, only lunch and appetizers, but the food was great. Is not that far from the downtown, about 15min walking, but it’s a nice walk, lot of little stores and cafes. Definitely would come back.
Response from Property: Dear Madam, We're thrilled to receive your positive feedback! We're delighted that you enjoyed your stay with us, especially the comfort of your room and the quality of our service. It's great to hear that you also enjoyed our meals, even though you didn't have the chance to dine with us. Indeed, our location near downtown not only offers convenience but also the opportunity to explore the charm of local boutiques and cafes during a pleasant stroll. We hope to have the pleasure of welcoming you back on your next visit to the area. Thank you very much for your kind feedback, and see you soon! The Palais Gallien Hotel & Spa Team
Guest User
Stayed in Apr 2024
Family
0 review
5.0/5
Outstanding
Posted on Apr 23, 2024
At Le Palais Gallien Hotel in Bordeaux, I must say, their customer service truly stood out. From the moment we stepped into the lobby, we felt welcomed and valued. The staff at hotel went above and beyond to ensure our stay was memorable. They were attentive, courteous, and always ready to assist. Whether it was providing local recommendations, arranging transportation, or promptly addressing any requests, they exceeded our expectations. Although off the beaten path (a 10 minute walk) it was well worth it. The rooms are spacious by any European standards and the beds were so comfortable. Please, don’t miss out on this opportunity, they take customer service to a new level.
Response from Property: Dear Madam, Sir, We're thrilled to read your positive review of your stay at Palais Gallien Hotel in Bordeaux! Providing exceptional customer service is our top priority, and we're delighted to hear that you were warmly welcomed upon arrival and that our team made your stay memorable. Your satisfaction is our greatest reward, and we hope to have the pleasure of welcoming you back on your next visit to Bordeaux. Please feel free to reach out if you need anything before your next stay. Thank you again for your kind words, and we look forward to seeing you again at Palais Gallien Hotel!
Guest User
Stayed in Apr 2024
Other
0 review
5.0/5
Outstanding
Posted on Apr 9, 2024
This hotel is just amazing. Besides the central location in a nice neighborhood, the designs and the fittings of the rooms appeal to the most discerning of tastes. Add a number of very tastefully selected gifts, as well as the impeccable cleanliness of rooms / facilities and you have truly impressed the guests. Thank you!
Response from Property: Dear Madam, Sir, We are delighted to read your positive review! We are glad you enjoyed your stay with us. Your kind words about the location, room design, amenities and cleanliness encourage us to maintain our high standards. We hope to have the pleasure of welcoming you again on your next visit! The Palais Gallien Hotel & Spa team