Hotel Vatel Bordeaux

We stayed in hotel Vatel for 5 days solely relying on TA reviews and never regretted about it. I would rather say - hotel exceeded our expectation. Everything was perfect- location, room, service, breakfast. Thanks much for great stay in Bordeaux

We enjoyed our visit.

The hotel is clean, functional and the staff, many of whom are being trained as it is connected to a hospitality school, were helpful and pleasant. We ate there the night we got in, and although the food was plated beautifully, and overall it was tasty, some of the elements didn't seem to hang together well (white asparagus-very good-with a burrata ice cream, pork with a peppercorn coating and a lobster tail on top in the shell). Emma, our server was delightful, and made the whole experience positive. It is about a 25 minute walk along the river to town center. Pretty, but a bit far after dinner, although the tram can cut that time in half. Town center has a lot of cafes and places for a drink and there are a few close to the hotel. They recommended Le M as a restaurant on a different night, and we concur. It was outstanding. It is degustation only, not ala carte, although there are some choices to select in the courses. Five courses for 48 euro-well worth it! It isn't elegant or fancy, but rooms are comfortably sized, service is good, and definitely worth a look. The only minor negative is the distance from town center where much of the history, action and restaurants are, and the area, while safe, doesn't have much charm. Last comment: use Uber to get to Gare St. Jean. It should have been about 15-20 euro, but we took a taxi to use up some euro before returning home and ended up going the long way around (didn't know it at the time) and spent 36 euro.

CHAMBRE VRAIMENT TRES PROPRE ET TRES VASTE SALLE DE BAIN AU TOP MAIS JE TROUVE MESQUIN LA FACTURATION DE DEUX PETITES BOUTEILLES D EAU MINERALE PRISE DANS MINI BAR C EST UN DETAIL MAIS QUAND MEME MAIS ETABLISSEMENT AU TOP

The rooms were great. Well furnished and the bathrooms were pretty good. Staff at the lobby was hit or miss. There seemed to be some staff members under training and didnt even seem to speak french properly. At checkout we asked for a taxi but the lady at the reception never mentioned that the taxi also charged to get to us. Our alternative was a 15 eur uber to the train station while we ended up paying 40 eur for a taxi that came from a far and charged us for the trip to pick us up. Would have appreciated more transparency from the hotel staff members about this huge difference between uber and taxis