Guest User
June 17, 2024
Every single person who we interacted with went above and beyond to make us feel comfortable and happy - from the doorman, John, to both concierges (Paul and the lovely woman whose name begins with P too) to the bellman, to all the people from in-house dining (the woman who took our orders and everyone who brought our meals to us), to all the fellas working with John out front who would never even allow us to push open a door - the end result was that felt we were incredibly well cared for. Whomever is doing the hiring there clearly is hiring people who are not just hardworking, but who are genuinely kind and friendly as well. Oh – and the room service food was really great! Beautifully plated, delicious and reasonably priced! And the neighborhood was walking distance to the swan boats and the public gardens and Newberry Street and the Mapparium. Perfect!