The Ritz-Carlton, Boston

The room is clean and hygienic, the front desk reception is warm, the hotel overall feels tidy, there are many places to eat around the hotel, and shopping is more convenient

Good, recommended and very convenient around

The service is average, the room is quite big, and there are better options at the same price. Low cost performance, not recommended

After staying here for ten days, the bellman completely ignored me when he saw Chinese faces. A girl had to carry four large pieces of luggage by herself. The bellman stood at the door chatting. I understand the tipping culture in the United States, but I don’t even have a basic sense of service, so I can’t tip even if I want to. It was like this on the first day I arrived, and it was also like this on the day I left. During my stay, I also saw the bellman's attentive expression towards white faces, which was really bad. The sanitation was basically not cleaned, and I was given a tip after staying for ten days. It was still an executive floor, so I just messed with the sanitation and it was over. I specially booked meals on the executive floor, which were extremely unpalatable. The elevator is always filled with a body odor that makes you want to vomit. The bedding in the room was even more outrageous. The bed was too soft, like sleeping in a pit. What was even more terrifying was their bedding. The quilt cover was so long that the quilt core came out when I slept, and the sheets were rolled up in a mess. I also stayed for ten days and spent nearly 40,000 points. I asked for points as a Marriott member, but I only got 300 points😭. It is recommended that if you want to book a Ritz-Carlton hotel, it is better to book the Langham Hotel. I briefly stayed at the Langham Hotel for 3 nights. The service was good, the hygiene was good, and the breakfast was very delicious. Never book a Ritz-Carlton hotel unless you want to spend 5-star money and suffer the consequences of a 3-star hotel. Don’t order, don’t order, don’t order!

I hesitated for a long time when I booked this hotel, and I read the mixed reviews. But the price is indeed lower than other five-star hotels, so I still booked it... Sometimes there is a doorman, and sometimes there is no doorman. Even if he sees you carrying your luggage, he will not come to help you, just look at it from a distance So...stayed for two nights, the only service I felt was that the cleaning aunt would knock on the door in the evening and ask if there was any need for help. The rest already felt like an independent hotel... The facilities were really old, and the bedside cabinet was placed under the bed There is a huge and obvious multi-function socket. To charge, you can only charge by unplugging the other plugs of the multi-function socket... Staying in so many five-star hotels, this is the first hotel without a USB plug... Even the hotel It has been in business for a long time, and it's time to update the facilities... The carpet looks like it hasn't been washed for a long time, and the oil spots are everywhere... The decoration is definitely worthy of a five-star hotel 50 years ago, and now it has... Before I came to Boston, I lived in the New York Times Ritz-Carlton. I just want to feel what happened to you at the Ritz-Carlton... There is no progress and improvement. I can only watch your peers surpass you.

Small suite room is quite big. The Lounge provides all three meals, and the Dessert Chocolate Tata in the evening is very good, and the service is good. There is no Taxi at the entrance of the hotel, so you have to use Uber. The gym is shared with Equinox on the third floor downstairs. There is a Press In Clean laundry at the entrance of the gym to pick up clothes the next day. There is a problem with the only Wi-Fi link, although I tried to communicate with the background for two days.

The facilities are too old and the price/performance ratio is too low

Arrange me in the farthest position. Mess.

The hotel is expensive and the equipment is poor. Service can.