Signature Apartments Os Terceiros

This apartment is a complete shambles. It does not look like what you see in the pictures don’t be fooled. We checked in at 8pm. The building itself smelt like damp upon walking into it. Once checked in we were greeted with even more dampness. There was a stain on the sofa and the floors had not been cleaned properly. Big regret not bringing disposable flip flops. I tried to contact Helena and Jorge but surprised they both finish work at 6pm. The bed sheets were also filthy. We couldn’t get over the horrible old smell the apartment has. I contacted ********** during this but we had no choice but to check out just after an hour! Thankfully we found another local hotel. The owners claim they claim at 8:15 to ‘resolve the issue’ however I did not hear a single world via email or call from them! I’m guessing we would have had to wait 12hours and sleep somewhere that is not up so scratch? I contacted them again but no avail and they didn’t even bother to tell me they had visited the apartment until 6 days later. The agent I booked via tried to call them over the weekend and I again tried when I was back in London only for her to say what I said about the apartment is not true. She also asked why I only spoke to her today when I clearly have been contacted them aswell as the agent for days now. Worst customer service I have experienced with travelling. Do not book here unless you want to feel uncomfortable and be surrounded by damp and lying owners! I’m sure the reviews on the other agent are written but the owners themselves

Fantastic location right in the heart of the historic centre of Braga. Lovely little studio apartment, a thoroughly modern and tasteful conversion of 10 units in a 350 year old building belonging to the church next door. The facilities were excellent and ticked all our boxes and we were very appreciative of the friendly, helpful attention of Augusta who went “above and beyond” on check-in as we were delayed. Would highly recommend and definitely hope to return!

Excellent location amidst shopping and restaurants. New renovations, expect some teething issues. Staff are very helpful and friendly. Lovely ambience. Convenient work space. Good internet. Good value for money.

EXCELENTE