Turbot House Hotel

Worst experience ever! Smells bad the moment you enter the room and carpet feels moist which is absolutely gross. Asked for hairdryer and reception claimed that they only have 1 for the whole motel (I wouldn't even call this a hotel). Shower head leaks badly & sprays the whole toilet during shower. The knob falls off the moment I touched it. Booked this place for a short transit & shower but did not feel comfortable doing either & checked out early instead. Complete rubbish & waste of money.

Simply put - it was terrible. We had a Premium Queen Room with a window booked but what we got was far worse than anything we ever experience. The bed was reasonable comfortable but apart from that, the room was in some back hallway with no windows, natural light or airflow, it was filthy with plastic bits on the floor and the bathroom being best described as disgusting. There was no TV, no cups or glasses and the shower flooded the small bathroom when you had a shower. With the lack of a window the whole room filled up with steam as soon as one of us had as shower. If a health inspector looked at the room we were in, I am convinced that this room as well as all the others off that dark hallway would get condemned. We have stayed at the Turbot House many times before and whilst the rooms are small and basic in the past they were always ok. This time we were told that we got this dreadful room because the hotel was booked out and we booked in late. We were at the property at 12.00 and were told that the room was not ready, which is fine. We were asked to come back before 8.00 and were there by 7.30. It is inexcusable that they didn't keep our Premium Room for us that we had booked and paid for.

The property has not been maintained to an acceptable standard. The condition is unsatisfactory.

Small fee, helpful stalf. Not dirty, but unkept.

the staff was very unhelpful. with no working lift I had to drag my suitcase up 2 flights of stairs. door in minute bathroom didn't close. the linen was clean and air-conditioner worked well

Lift out of order, stairs to the 3rd floor had no hand rails, window wouldn't open, bed uncomfortable,

People complaining about this hotel need to recalibrate their expectations. You get what you pay for. I’ve certainly seen worse. The shower worked fine. The AC was more of a fan, but worked. The bed was passable. In short, it is a hotel room for barely more than the price of a backpackers. The place is screaming out for maintenance and upgrades, but when that happens we’ll be paying for it.