Premier Inn Bristol City Centre (Lewins Mead) Reviews

Trip.com has not confirmed with the hotel when we arrived there. The Hotel reception had to contact trip.com hotline and it made us to wait for a while.

Near coach Station.

Not a bad spot, parking a bit difficult

The hotel was in a great location as it's not far from theatre, shopping and other amenities. Only down side is the shower head really badly needed de-scaleing.

Overall service is good!

Nice experience

Ideal location and average price/performance ratio. But the prices of hotels in the city center are almost the same

When making contact to arrange an early check-in, I mentioned to the receptionist, Amy, that it was my wife's 50th birthday with a few surprises. Amy kindly arranged for some gifts and a hand written card in the room and ensured that my wife was not made suspicious about other rooms I have booked for surprise guests

My husband and I needed somewhere to stay for one night to break up a very long drive from Scotland to Cornwall. We have stayed in Bristol before but not at this hotel. It was easy to book. On arrival the staff we're having issues with their computer system but they remained friendly and professional and soon got us booked in. The room was exactly what you'd expect from a premier inn. It was very clean, comfortable, plenty of towels, tea and coffee available if wanted. Nothing to fault really. The only problem was the internet speed. We did try to use the free WiFi to watch a streaming service on a tablet we brought with us but the free WiFi isn't very good, I suppose that why they offer the 'ultimate WiFi' for £5 per day. I'm too tight to pay for Internet too haha. Overall, we had a great stay.

While all hotels in Bristol are seemingly ludicrously expensive, this was a reasonably priced option and in a great location. Max 20 minutes walk from wherever we wanted to be. Usual quality of premier inn beds/comfort level, and decent security to stop any randoms getting in and keep the place secure.

Very great stay very quiet near the coach bus station and shops only few mins walk away card keys opens doors and lifts felt safety was good rooms clean bed the bathrooms comfy and breakfast was good staff friendly nothing was a problem for them

Comfortable, quiet and clean. Staff were all super friendly and helpful. Gary and his team in the restaurant on my second night were brilliant. The Brewers Fayre attached did a lovely dinner menu and breakfast - made a pleasant change to a Beefeater being the resident restaurant. Have stayed before for work and would definitely stay in this one again.

We stayed because we had a child in PICU after a major surgery. Staff were amazing, I asked if we could extend the time we had to cancel their words were “of course you’re going through enough stress” and they gave us a refund of the second night as we had other accommodation at last minute. I can’t fault them. Everyone was friendly and welcoming and so understanding.

We stay at this Premier Inn quite often when going to childrens hospital. Location exceptional as close to all shops and the hospital. Staff are always helpful and very polite and friendly, can't do enough for you. Always eat in Brewers fayre attached. Amazing staff always so friendly and Lisa and Pri, the managers, always go the extra mile to make sure we have what we need, with us having a severely disabled child. Food varies from day to day but that's what we expect as its not a 5 star hotel but it's cheap and cheerful and staff are exceptional. Don't know all there names. Would recommend this premier inn and brewers fayre to everyone that needs to visit Bristol :)