Bristol Serviced Lettings

We rented out the apar**ents. The kitchen is awfull very dirty glass table and all around the kitchen everything is sticky:( the fridge is dirty .Bed room old dirty smells like long time don’t been clean . The garden full of rats :( you can’t seat outside at all I’m not sure how can be 4 star but definitely gonna contact a local authority about this . Is not right !!

Several apar**ents booked with safe parking and good wifi worked well for a hen party. Sadly other than that not a comfortable stay. Apar**ents unclean and poorly maintained. Visible dust on surfaces and crumbs on the floor on arrival, very loose bathroom door handle, broken chair, bathroom sink that didn't drain, frying pans and baking trays greasy with surface scratched off in places.

The apar**ents were more than adequate for our particular group (stag party) . They were reasonably clean and the apar**ents we stayed in were well maintained. I probably wouldn’t stay here with family as the surrounding area is pretty rough. We had no issues however as we used taxis to get around. Was a bit disappointed upon arrival to learn that our apar**ent booking had changed (was advised that this was stated in T’s and C’s) but as a group of 13 men, it meant some had to sleep on sofas as not enough beds were available.

Although located in a rougher area of Bristol, I never felt at risk. The apar**ent is in a gated complex so is very secure. Despite being on a main road, it was also not noisy. My only issue was with other renters coming home in the middle of the night in a merry state and causing some noise but it was short lived. The apar**ent was very tastefully decorated and was extremely clean. Beds were comfortable and the table was set for us on arrival. Although it is self catering, there are lots of shops and take-aways nearby at reasonable prices. Parking costs extra but was worth it as is also in the secured area. I would definitely book here again.

Excellent – good facilities, nice rooms, clean and comfortable. Plenty of takeaways nearby and some shops. Only a 10-15minute walk from the city centre and several bus stops nearby. Gated parking available as an extra. Only downsides - Neighbouring guests can be noisy at times and patio needed swept/tidied.

Despite the website stating the precautions followed during a pandemic the flat we stayed in was NOT clean. In fact it was quite filthy. Finding a used condom under one of the beds was my last straw! Wall behind the garbage bin was splashed with muck, a previous guest had spilt something down the wall behind the dining table and this had not been cleaned, mirrors were streaked, bathroom was surface clean but filthy with a little further inspection. Fridge was tiny and froze our food. No explanation for how to use appliances or heating was provided. We stayed for an extended period out of necessity. I needed to purchase air freshener and cleaning products - including a broom, as the supplied vaccum barely worked. For an initial 2 week stay there was the bare minimum supplied - when we extended for another two weeks not once were we offered any extra supplies (despite paying for a SERVICED apar**ent) - no cleaning was offered (we are now staying at a serviced apar**ent in a brand new building where cleaning happens once a week and ample of everything is supplied - we were also greeted and given a quick tour and shown how to use appliances etc) No explanation of how to gain access was supplied at the time of confirmation - so I had to ring and chase up the information. This consisted of calling someone for an access code and this person insisting on briefing me on the wifi etc as I was trying to gain entry to the car park, instead of in writing somewhere. And on top of all of the above these flats attract the bucks party crowd so we were subjected to a number of nights where people above us partied ALL night, keeping us and our child awake. We were assisted once when we called their ‘accident’ number and that person called the other tenants to ask them to stop jumping on the floor above. But who to call at 3am?! The entrance to our flat was through the smoking area so it stunk and every time the external door opened it sounded like someone was entering our flat. When we did extend our stay we were treated respectfully by management who waited for payment while we sorted out transferring money from overseas. Best thing about this place was the secure parking. The area has a vibrant local community which was really great to observe and visit. For the other reviewers saying how dangerous the area was - not true - there are just a lot of black people (big Somali, Ethiopian and Caribbean community) which obviously freaks some people out. Very close to the city centre and great bus service along Stapleton road too.