Courtyard by Marriott Boston Brookline Reviews

The hotel room was dirty, dust was all over the tray where the coffee machine located. Dirt can be seen on the sofa with disgusting smell. The weather suddenly dropped to ~50s during our stay, and we were expecting the hotel would be warm, however, the temperature unit in the room did not work and it can only blow out cold air. We could not sleep at night because it was too cold. We called the front desk at 11:30pm to ask if we can switch to another room, however, the staff asked us to wait since she is very busy. We waited for a while and decided to talk to them in person. When we arrived at the lobby, the staff from the front desk kept on saying she was busy but there were no other guests in the lobby at the moment. She asked us to wait in our room or find them again the next morning, which is ridiculous. After some time, another staff came by our room to check on the heat and told us that the engineer has changed the setting that's why it's not working properly. However, the engineer has got off from work and no one in the hotel knows how to fix it. He then reported to the front desk and finally after some time, we were told that we can switch to another room. The staff were unwilling to help and unfriendly, and I certainly will not stay in this hotel again.

Brookline is nice place to stay. The hotel is right near many shops and restaurants.

great location,nice room

The hotel is very good, but the price booked by Ctrip is too expensive 😂 I won’t use it next time

Very good. There are Chinese people at the front desk

The location is great, there are many restaurants and cafes around. There is also a supermarket. The room is in the middle distance. The breakfast is rich in varieties, and there are also takeaway boxes/coffee cups for guests who are in a hurry to take away

Not bad, service attitude is also pretty good

I was misled by the good reviews, it is not worth the price, I will regret it if I live here

Not bad, it carries my memories

Good location, clean room

It's about a 15-minute drive from a hotel close to BC. There are many restaurants and supermarkets nearby, and it is more convenient to go to the city. Just happened to encounter the Boston Marathon, the price increase is more obvious. The room is good, the TV can be pulled out, and the space is relatively large.

🚗 Transportation: convenient 🍃Environment: There is a backyard, and it is a commercial street when you go out The evaluation I saw before said that parking is 10-15 dollars, and it is now 35 dollars/night. I asked if there is a discount, and the front desk replied that it has been discounted. If it is not, it is 60/night.

really average

性價比超高的酒店。衹可惜因為疫情，要衞生清潔服務需要預約。有小遊水池。員工不錯的服務！