Best Western Hotel Royal Centre Reviews

It was exactly what we needed. It was super close to our family members house. We wanted a room with a bathtub so we upgraded our room, and we got exactly what we expected!

A bit expensive on the first few days of the week but prices go down towards weekends Thx reception offered us all free breakfast right at check in after seeing our booking has 8 room nights Staff very friendly n helpful Good location walking distance to all main attractions n metro station

Good good

Great location, very friendly staff and nice rooms.

There is a restaurant right in front of the hotel, but it is about a 7-minute walk from the central station, so it is a little far away, about 14 minutes on foot. There is a Carrefour very close to the central station. There is also a Carrefour and an Express within walking distance of the hotel, so shopping is not a problem. However, there is a long slope, so it is difficult for people with large luggage. It would be more convenient for travelers if there were a few more amenities. Overall, it is okay.

Friendly staff, very good rooms with complete facilities

Arrived at the hotel and realised I had booked two rooms which were meant for 4 people, but I had booked for 2 only, therefore we had to pay a small fee before checking in, my fault though! Our hotel rooms were much smaller than we thought we were getting. The city view was literally a side view of a building. We had towels in the draw, one of them had a very suspicious brown stain on it. I took to reception and got changed immediately. The beds were quite comfy, and the facilities were ok although the room was much smaller than we thought were getting. But no real issue. If I was to book here again, I would go for the larger room. The staff weren't the most friendly in the world but weren't rude. The location isn't bad but not that close to all the attractions. Pretty average stay in all. Cannot complain too much, but at the same time cannot sing the praises of the BEST WESTERN. Not a bad price for what you receive. Cannot comment on breakfast as we did not dine here, but I believe it was continental only.

A fair hotel in terms of price. The rooms have rather small bathrooms and the furniture is a little outdated, but they are comfortable. The staff at the reception welcoming. It is a recommended hotel for those who want something in a better area, who do not want to stay in the lobby area to drink a beer at the bar, and who want a decent price. What I didn't like was the lobby area where no bar was open, and everything seemed outdated and without any animation, any lounge music, without the possibility to drink a coffee/beer, etc.

Stayed there on a very snowy day. Very welcome reception in the morning. Always nice to be welcomed with a smile. I enjoyed the room which was exceptionally clean and nice. But most importantly the reason for the five dots is the location. This hotel is easy to reach and in the middel of everything. From the European Union buildings to the city center. All can be visited by a quick walk.

Nice clean and friendly hotel in a good location about five minutes walk from the Cirque Royale concert venue. My friend and I were able to check in early. Bathroom is very small, good shower. There was a safe and a fridge in the room. A bit of a longer walk into the city centre and the Grand Place.

Arrived very early but the gentleman on reception put himself out to see whether we could be accommodated early and he was able to check us in which we were very grateful for because we had had a very early start. The room was really nice bed really comfortable lovely bathroom.Although we had to pay for our continental breakfast it was very nice. Our travel plug did not work and reception lent us one. We decided to extend our stay for one more night and the hotel was able to help us with this.All staff were friendly and helpful it was our first trip to Brussels.The reception booked some taxis for which was great. Would definitely stay again

Nicely renovated room with brand new, very clean bathroom. Room size was fairly large. Breakfast had few options but was of good quality. Hotel is very close to Parc metro station and within walking distance of city centre.

Customer service on the front desk was excellent and Cleaning lady as well was great!!! I would stay here again…👍👍👍

A very pleasant venue ,close to cathedral, clean and comfortable, the staff were very helpful and polite. We enjoyed our stay very much and also we had a good view from our window balcony. Breakfast was absolutely fine and most adequate.