Rue Berckmans 128, Brussels, Brussels-Capital Region, 1060, BelgiumView Hotel Details
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Hilton Garden Inn Brussels City Centre Guest Reviews
4.3/5
Very Good
74 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.2
Service4.2
Cleanliness4.4
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All reviews(74)
Positive reviews(71)
Reviews with photos/video(15)
Clean and tidy(14)
Awesome stay(14)
Awesome rooms(12)
Friendly staff(12)
Great location(11)
Convenient location(7)
Easy to get around(4)
Negative reviews(3)
Chris
Junior Suite
Stayed in Aug 2024
Business travelers
1 review
3.5/5
Posted on Sep 25, 2024
Nice service and facilities, will come back again 🙂
Wing Tung
Superior Room
Stayed in Nov 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Jan 4, 2025
Great stay, clean and accessible
Lawrence
Superior Room
Stayed in Oct 2023
Couples
50 review
3.0/5
Posted on Dec 7, 2023
room it is clean and good, but that outside area is not so excellent. BTW: it is really pity for their service, i forgot a bank card in the room, which i insert ed to get the power, and i did not take it, in the same day night, we called them many time to let them help to find it, But they said not. That serivce is bad and not conside the customer well. I lose the bank card which cuased me too much trouble.
Actually they only worry the trouble and did not ask the house keeper, very bad experience. Sorry......
Cristian
Superior Room
Stayed in Dec 2023
Business travelers
1 review
4.5/5
Great
Posted on Feb 19, 2024
Everything was wonderful. The facilities could be updated a little.
Anonymous User
Superior Room
Stayed in Jun 2023
Family
3 review
3.7/5
Posted on Jul 29, 2023
Old Hotel, location not that good for seight seeing.
Staff friendly, rooms was clean. Overall it was a good stay.
Breakfast buffet is very small. Parking in the hotel own garage is easy, but expencive.
ESRA
Superior Twin Room
Stayed in Jul 2022
Solo travelers
8 review
4.0/5
Very Good
Posted on Aug 31, 2022
Generally the hotel is close to the center of the city. Breakfast is enough. The rooms are cleaned, but they may be better. For example, there was an unforgettable empty bottle under the sink. This should not be forgotten when cleaning. Employees at the reception are very professional and experts in their work. 5 stars for them. Thanks for everything.
Guest User
Superior Twin Room with Garden View
Stayed in May 2022
Solo travelers
22 review
3.2/5
Posted on Jun 30, 2022
Not clean!
I saw some past reviews about poor cleanliness, but I didn’t expect that I would experience it myself on a 100% probability.
My towels were tainted with some WET YELLOW STUFF, which also wiped onto the wall behind the towel bar. It was very disgusting. I have attached photos here.
This is definitely the quality of a hotel I would associate with the Hilton brand.
Guest User
Superior King Room with Garden View
Stayed in Jan 2025
Couples
3 review
4.5/5
Great
Posted on Feb 14, 2025
Super
Guest User
Superior Room
Stayed in Nov 2024
Travel with friends
10 review
3.7/5
Posted on Jan 1, 2025
We arrived at night and changed rooms in the morning. We didn't have a deep impression of the room, but the decoration of the front desk was a bit unrelated to the Hilton brand. Most importantly, the nearest Mild Station to the hotel is one of the most chaotic train stations in Europe. It is a cautious choice if you arrive at night, as you have to walk for more than ten minutes on the side streets.
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Guest User
Junior Suite
Stayed in Oct 2024
Solo travelers
87 review
5.0/5
Outstanding
Posted on Nov 4, 2024
A brand hotel that I often choose overseas. It is good in all aspects. It is not far from the South Station and is convenient for travel. However, there is nothing to visit in Brussels. I stayed for two nights, but one day is enough.
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Guest User
Superior Room
Stayed in Aug 2024
Business travelers
15 review
5.0/5
Outstanding
Posted on Oct 19, 2024
The location is good, but the room I was given is a little noisy from the road. The hotel room does not provide water and other toiletries, so remember to bring your own. The parking lot is also quite large, but the entrance is too small, so be careful. Don't use the kettle in the hotel. I feel that the water in Brussels is particularly bad, and it produces a layer of foam.
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huangke123
Superior King Room with Garden View
Stayed in Aug 2024
Other
71 review
4.7/5
Amazing
Posted on Sep 20, 2024
The hotel is located on a side street in the city center. It takes more than half an hour to walk to the central square, which is still a struggle for people with mobility problems. The facilities are complete according to the standards of a four-star hotel, but the rooms are small. There is an underground parking lot, which costs 30 euros for 24 hours, which is a bit expensive. There is also an atrium garden where you can sit and drink tea (bring your own).
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Youlanchedeniantu
Deluxe Queen Room
Stayed in Sep 2024
Family
5 review
4.0/5
Very Good
Posted on Oct 8, 2024
The center of Brussels is relatively small and you can reach your destination on foot.
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Guest User
Superior Family Room
Stayed in Jan 2025
Family
1 review
5.0/5
Outstanding
Posted on Feb 12, 2025
The staff is top notch from the catering to the reception to the chambermaids, very well placed, I'll be back soon
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Guest User
Superior King Room with Garden View
Stayed in Jul 2024
Solo travelers
13 review
5.0/5
Outstanding
Posted on Aug 9, 2024
I only stayed in the hotel for one night, so I don't know much about it. But overall, I feel that this hotel is small and the facilities are relatively limited, which is not worthy of the name of Hilton. The gym is in the basement and the restaurant space is also limited. Overall, it is relatively clean and tidy.