Hotel Papillon

Staff were very kind and friendly. I used it for 2 days, but the breakfast was delicious and the bed making was polite, so I would like to use it again.

I recently stayed at this hotel during a week-long trip to Budapest, and unfortunately my experience was very disappointing. Although my grandparents stayed there many times on the recommendation of their dentist: Dh Dental. I have noticed a clear decline in quality and service since the last visit in 2018. Upon arrival we noticed that there were only two beds made up in the room, even though we had booked for three people (my mom, my uncle and myself). Additionally, the duvet given to us was yellow and was never changed during our stay, which gave a sloppy impression. The sheet on the other bed had stains, and we even found hair in the shower, even though we hadn't used it. The photos presented on their site are no longer up to date at all. The breakfast, once a strong point of this hotel, has also deteriorated significantly. The quality and quantity of food served was significantly lower than previous experiences. However, the prices remained the same. To make our stay even more unpleasant, I unfortunately didn't take my AirPods with me and left them in the room, and when I returned, they were gone. When I tried to discuss these issues with the hotel staff, I was called a liar because they said they "trust their employees." This resulted in a considerable loss of time, between a day spent at the police station and endless discussions. In the end, I returned home with a bitter taste after this trip. It is also important to point out that the hotel claimed to speak French when booking, but no one spoke the language. Our German roommate also encountered the same problems. Additionally, the staff's command of English also left something to be desired.

J ai dormi 3 jours , dans un canapé dans une chambre 2.5mx 2x5 , numéro 45 à éviter, sinon petit déjeuner correct , ménage presque tout les jours, personnel agréable, hôtel calme, cet hôtel m a dépanné pour ces 3 nuits cependant je ne suis pas pressé de retourner dormir dans ce semblant de presque chambre, dommage car plutôt bien situé pour aller visiter Budapest,

La majorité du personnel parle quasi français ce qui est très pratique, par contre je suis résté cinq nuits et le premier jour d'arrivée la salle de bain n'était pas propre (poils et autres un peu partout sur le carrelage ainsi que l'évier ....je passe en me disant que une érreur peut arriver, le problème c'est que tous les jours le ménage était plus que baclé aussi bien dans la salle de bain que la chambre malgrés la superficie (tache de sang sur l'oreiller jamais changé...)je voyage donc la surface importe peu mais la propretée est primordiale surtout dans une ville connue pour le tourisme dentaire..... La dame qui gère le restaurant est comme une deuxième maman elle prend soin de vous et parle plusieurs langues suffisament pour arriver à communiquer. Bref pour le prix on dira que la chambre est correct ,mais pour ce qui est de la propreté je trouve ça intolérable ! Très déçu au final ,sans moi