Hyatt Regency Buffalo Hotel and Conference Center Reviews

It is under renovation so it was pretty noisy and inconvenient. However, the staffs are helpful and friendly. The breakfast is awesome. I booked three rooms for our families and ourselves. They looked nice and clean. It was a nice staying.

Pretty good everything

The room is compact but not cramped. Everything is relatively clean. The room is also very quiet

For those traveling by Megabus, this hotel close to Greyhound Station is recommended. You can also rent a car and see Niagara Pulse :)

The service is very good, the front desk even lent me an umbrella for free

The room is nice and clean, but a bit old

Very poor hotel, the hardness on both sides of the bed is different, it should be because it has been used for too long, and the lobby is still under construction. . . It should be a hotel that has been abandoned for a long time. Don’t buy it, change the brand, and start business directly

very good very satisfied

The location is good. In Downtown, there are many choices of surrounding hotels. It takes about 8 minutes to drive to the airport. The hotel staff has a good attitude and sleep comfort is good; The hotel is hygienic. The cleaning staff will clean the room by themselves. The parking fee is a bit expensive. The parking location is diagonally opposite the hotel. You need to pay 20 US dollars per day for parking by yourself, and valet is 29 US dollars per day plus a tip each time you pick up the car. Overall okay!

good good good good

When I walked into the room, there was a used shaver on the carpet, so I knew right away they had not vacuumed the place. I complained, and they vacuumed I think, and at the same time stole my brush for some reason. My room was very cold apparently because it was an old building, and it faced the wind side of the building. I requested an extra blanket but that never happened. I couldn’t change rooms because I need an accessible bathroom and that was the only room available. I went there because the building is attached to the convention centre where I was attending a recruitment fair. I have limited mobility , and there was nothing that could help me get from the hotel down long corridor and down along hallway to the exhibit hall The door between the two buildings was not wheelchair accessible so even with all of the stuff I was lugging, and my disability, there was no automatic door so either I had to ask for help or struggle to open the door myself. I mentioned this to the staff at the hotel, and they were very dismissive. If you are scent sensitive, you’re going to have a very tough time in the lobby. There is an overwhelming smell of deodorizer/perfume. The fair I was working at ended at 8 PM and the restaurant in the hotel closed soon after that so I had to order delivery. No option for room service. They have a small store where you can buy snacks if you’re willing to pay four dollars for a small bag of chips.

I loved how close this was to the Key Bank Center. I was able to take the train which was safe, convenient, and free. Hotel had a lot to offer and was clean

Room was kind of dated, parking was not ideal, but the location is great and the bar/restaurant was top level.

There are NO OUTLETS in the room. None next to the bed, walked around the room and only found one very inconvenient location. In this age, every hotel room I have ever stayed in for the last 10 years, always has outlets readily available next to the beds.